Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

Mike and Jason are awesome. I've been dealing with them for years and they always spend over…read morebackwards to help me out. I appreciate that so much. And I always can call them about advice. Free of charge. Thank you guys.

I came in from out of town, STL, was in a jam, called around. They were extremely busy but knew i…read morewas in trouble. They were willing to fit me in and look at my car to help me out. Then didn't charge me but gave me piece of mind to get home safely. Great customer service. Id highly recommend this place!

Great service experience every time regardless of what needs to be done. Definitely one of the best…read moreautomotive shops in SE WI!

Pat and his shop are very knowledgeable and do a great job every time. They have been working on my…read moreboyfriend's car for years and now mine. im blown away by the service and quality thanks again guys

Junior, the owner & his wife are extremely friendly and helpful. The pricing and quality of their…read morework is excellent. I am always impressed when an auto repair shop is very clear and fair in their pricing, and are willing to look over a customers car without the gouging estimate fee most dealerships charge (of course they spin this, saying that cost will go toward the repair if you have the repair done here!). I would never hesitate to recommend the shop to anyone in the Delevan/lake Geneva area.

I bought a 2018 that needed a wheel change. I wanted some color to accent the wheel and match my…read morehorse trailer. Junior was the only dealer representative who could come up with a solution. In addition to that time was of the essence as I was leaving town in a week. He got it done on time and with professionalism. I really appreciated his research and follow up.

In fairness, I had never used O'Briens prior to this visit. We had to have our car towed due to an…read moreelectrical issue that we couldn't figure out. O'Briens diagnosed the issue and got us back on the road the next day. A huge sigh of relief given that we thought we had "fried" the electrical system. Highly recommend and has earned our go forward automotive repair business.

If you're looking for a knowledgeable, prompt, reasonable, stand up mechanic with integrity, John…read moreO'Brien is who you want working on your car. Hands down, he really is the best in the area. He knows his stuff and pricing is extremely fair, especially in this economy.

Honest, knowledgeable service at fair prices. Larry and Tony do fantastic work and are super nice…read moreand honest.

Great Place! Just what you would expect from a small town shop. Fantastic customer service, very…read moreknowledgeable machanics. I went in with unusual abs brake problems they helped me get back on the road with safe brakes. Cost of repairs is very reasonable. I highly recomend others to to do business with these guys, I know I will be back to them with repairs I can not do myself.

I've sent a few friends to Tim as I know he is a decent honest mechanic. And they report to me that…read morethe work is satisfactory and the price is decent to get their vehicles fixed. A real test was when one of them and she is in her 80s went to get something repaired on her vehicle, Tim found a problem and it was very inexpensive to fix. There are many shops out there that would've replace replaced more expensive parts, especially on a much older vehicle however, Tim did not, and he saved her money! I really believe this guy is honest and you can trust. Sending your mom there to have her car repaired without worries!

$50 for an oil change? $150 quoted to replace a battery? My lady friend just had her Merc marquis…read moreinto the shop and these prices are NOT COMPETITIVE. Try WalMart auto and save a $100... The shop's "honesty" reputation comes at a rather steep price me thinks. For maintenance issues go elsewhere. For troubleshooting and mystery-ghost-in-the-machine type issues of your car's system, by all means, give them a try.

I went to Veteran Vehicle Repair in Lake Geneva because my engine light came on. Veteran's is…read moreclose and they have great reviews. Their online booking is easy to navigate. They did not disappoint. I usually go to the dealer, but they ripped me off a ton of money last year. Anyway, the mechanic, Chuck, did a thorough diagnostic test, checked all that could be wrong, test drove my car, and found nothing wrong. I was told it was most likely my driving habits causing the engine light to illuminate. I checked out with Lauren, who was very nice. She explained the findings in detail. She said to bring the car back if the light comes on again. To make the visit even more special, Lauren told me there would be "no charge". Holy Lucky Day, Batman. I was ecstatic. I admit, I cried when I drove away. I'm not usually that fortunate. Veteran's is a treasure. They were honest, fair and professional. If your car is in need of repair, they are the mechanics you can trust.

Well, she was nice. Went in for a rear seal. They tried to get me for other things. Got an oil…read morechange, and they over filed it by 3/4. We all know don't over fill your oil. So I had to go to another shop to drain it.plus since they had my transmission for the rear seal I wants them to put in a new torque converter.never even talked to the tech. They should be more transparent. Call me old school, but I need to talk to guy doing work not the person behind the desk and I'm a vet.dont let the name fake you out,proceed with caution.