Was such a great bank when it was Coop of CC. Now, its a nightmare. I deposited a 15000 check at…read morethe Yarmouthport branch. It registered as a deposit on my statement. Three days later, when I checked my online balance, it stated the check was returned. At the branch, they stated it was because *they* made a mistake and forgot to stamp it. I was told I had to wait for it to come in them mail. When it finally arrived, I brought it to them, and waited while they redeposited it. The closest thing to an apology was "you're all set." Unacceptable. Also, the online portal is a miserable customer experience. Needless to say, I'm in the process of taking my business elsewhere.

This bank sucks. I've had several problems with them this year. It always seems to be a "computer"…read moreproblem. This last time I had to wipe out my cookies because of their latest "Upgrade". If they had more competent people working for their IT dept. they wouldn't have these issues. I'm looking for a new credit union for my future banking. Stay far away.

My husband and I were first time home buyers and TRULY appreciated Ann's help (and humor!). Ann…read moresecured us the loan we needed and closed on time despite various hurdles along the way. Importantly, she was always quick to respond and had great local knowledge. Our initial search was very wide - we were looking at everything from small single family homes to multi-unit homes. Ann advised us on all our options and pros/cons. Ann felt more like our financial advisor rather than just a lender. Once we bid on our house she was very quick to move the loan process forward. We felt she always was looking out for our best interest. We quickly grew to trust her advice. Work with Ann! You won't regret it.

Thanks to Meghan McLoughlin for all her hard work, advocating for us, forgiving our our craziness,…read moreand getting us the best loan for our new home in Pawtucket! We're so happy and grateful to be able to make this difference for our family. We were referred to Meghan by our agent Monalisa Aguiar. This dynamic duo made the process as painless as possible, and both went way out of their way to help, educate, and win an affordable mortgage.

Dawn Ryan is the person to call if you want your refinance or mortgage fines correctly. Dawn made…read moresure that I met my goals for my refinance. With Dawn's help I was able to lower my mortgage 1.14%. I am not sure what others have experienced but Dawn Ryan is the mortgage broker to work with at embrace. Call her 401) 640-2510

To Scott Stevens, Thanks for bullshitting me when you assured me it would be a soft inquiry. A hard…read moreinquiry was pulled on my credit causing it to drop 15 points. I guess lying is the first thing you naturally do when initiating calls with customers.

My nephew went to cash a check from his employer today at CC5. The check was written from CC5 &…read moremade out directly to him. He brought a valid picture ID ( driver's license). The teller was NOT polite. She asked him for another form of ID & gave the following examples ( social security card or a birth certificate). I have specifically instructed him not to give out his social security number to avoid identity theft & nobody caries their birth certificate around with them. They then asked him to open an account which I think is completely inappropriate. I suspect it is because he's a person of color. A valid license should be enough. If you want to be discriminated against, do go to CC5, else avoid this bank!

Disappointing. I…read morehave had a mortgage through them since 2017. They were great to work with then, but when I contacted them recently to speak about a refinance, they routed me to John Wells. It took him 10 days to connect with me only to tell me that their current rate of 3.3 is only a bit lower than my current mortgage rate. He explained that it is because they are so busy that they are trying to discourage more people from refinancing; they want to keep their customer level low in order to focus on good customer service. Then he said I should be talking to my original loan officer about it (though I was given his name to contact by the bank). The whole experience wasted my time and made me feel unwanted. It's ironic that they've increased their rates to provide better customer service. How about you just focus on retaining the customers you have? Wouldn't that be an idea?? I will be transferring my loan elsewhere and will never come back here for any of my banking needs.

Residential Mortgage Services changed my whole perspective on the process of financing homes. When…read moreI financed my first house and re-fied it later on for a lower interest rate, the process was a giant headache from start to finish. RMS, and particularly Dave Magalhaes, taught me that financing a house doesn't have to be a nightmare. My husband and I met with Dave only once before signing on our new house, and everything else we did for our mortgage was done either online or through their convenient app system. I was hesitant to leave my old bank who I had done both of my prior mortgages with, but RMS was flexible and easy to work with I was thrilled I had jumped ship once everything was finished. Whether you're looking to buy your first house or a new home, consider RMS for your mortgage financing needs.

Best loan service I've had for a mortgage company. My loan consultant, Ron Stroup, helped me…read morethrough the entire process. He even recommended an insurance company with decent prices. I bought my home over three years ago and he continues to check in with my family to make sure we are okay. We definitely enjoy being part of the loan depot family.

From the owner: loanDepot offers home purchase and refinance loans, personal loans and home equity products.read more

George DeVine was very helpful throughout the entire lending process. He made it very simple and…read moreeasy. I would definitely recommend him for any home loan needs.

From the owner: Atlantic Home Loans is a direct seller to Fannie Mae, and a direct endorsed FHA, VA, USDA, and RI…read moreHousing lender, specializing in residential 1-4 unit, and condominium mortgages.

Best loan officer in RI! Jessica is extremly knowledgeable…read moreand dependable! She is friendly and respectful. If you want the best loan officer pick her and you will not be let down! Tell her Sherri sent you!

From the owner: The Lending Ladies, Jessica Hoxsie (NMLS#1102282) & Ashley Cookson (NMLS# 1904719) are mortgage…read moreloan officers with Movement Mortgage. With over 20 yrs of industry experience, our unique backgrounds allow for a complete understanding of the lending process. As wives, moms and working ladies, we completely understand how busy life can be. Our number 1 goal is to relate to our clients and real estate partners to streamline the mortgage process, making it stress free by providing the highest level of service.

Great experience all around!! Very helpful and professional…read moreservice from all the employees to make sure things will get done. Bobby D is the best :)

This team is amazing! My husband and I worked with Bobby and it was so seamless. He was able to get…read moreus an extremely low interest rate and took care of everything from start to finish with his team. Highly recommended!