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    12 years ago

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    Buyers Brokers Only - Happy repeat clients who bought in Maynard, MA after buying their first home in Stoneham, MA.

    Buyers Brokers Only

    (160 reviews)

    Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

    My partner and I are first time home buyers and our experience with Robbie Reutzel was great. We…read moreworked with him from November 2020 to June 2021. We got an offer accepted in April and closed in June. Rob was a very responsive and punctual agent. Scheduling open houses and private showings with Rob was very smooth, sometimes we went to a few properties in one day. Rob's feedback to properties were very honest and as first time home buyer's we would have missed those aspect if he had not mentioned it. There was a property with a major tilt and Rob pointed it out...it was making us dizzy. It was great having Rob to help answer our questions about the roof, the heater, water boiler, septic tank age and so much more. He would also provide comps of similar properties that sold recently in the area. Overall, we had a great experience with Robbie and would highly recommend him.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (13 reviews)

    The entire team here is awesome. Small branch but always full of smiles. I appreciate the time they…read moretake to make sure everything is taken care of in one visit. If for any reason there's follow up needed, they make sure confirmation is given. Teller line does get a bit busy during lunch time but they do their best to give alternative options to save you time. I have always come here for my questions, account changes and general banking needs.

    A+ for loan approval process and speed…read more F- for everything else. Applied for a loan and was quickly approved. The issue was, that the check was for more than the vehicle contract amount. As a result, I reached out to see if they could just wire the correct amount to the dealer. NFCU would not wire to the dealer. This makes little sense, as wiring it to the dealer would be the most secure option, and would ensure their security of the collateral. Instead, I was given the option to either request a direct deposit of the original funds amount to my account, then wiring it myself to the dealer or reapply for a new loan of the new amount. They would not even reissue the check for a lower amount. I chose to have the funds direct deposited. WHAT A MISTAKE. The process started on Thursday evening, and funds were finally deposited on Wednesday. At that point, I call in to do a wire transfer. I'm then told that it can't be done over the phone, and that I would have to send it as a secure message. The wire process is now slated to take 24-48 hours... That's pretty unheard of for an institution of their size. Wires are designed to have the money be sent within minutes. All in all, the whole process added over a week of delay to the process. Had I known it was this bad, I would have just reapplied on the phone Thursday night, overnighted the check, and had it by Saturday. NFCU should seriously reconsider their processes. These inefficiencies will seriously turn away newer member. Also, prior to this whole ordeal, the dealer told me that they would accept the check, but that they would have to wait until it cleared before allowing me to pick up the car... seems like they themselves have had to deal with these inefficiencies.

    George DeVine - mortgagebrokers - Updated October 2026

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