Dr. Martha Smith at Vision Health Center is wonderful....she is very thorough in her exam, and…read moretakes time to answer my questions. Her support staff are always very warm and friendly as well. Highly recommend!

While visiting family in Iowa (we live in Arizona) my 12 year old son was hit in the eye by his…read moreyoung cousin with a whiffle ball bat the night before we were to fly home. His eyelid/brow immediately swelled up so much that we could barely pry his eye open. Rather than spend time in the ER, where they would have had to call in a specialist, we consulted with an optometrist friend outside of the area that advised us to go see the team at VHC. We called the minute they opened and they fit us in before we had to leave to catch our flight. Dr. Martha Smith, O.D., and the team were phenomenal in assessing my son's injury and eased our worries about any permanent damage and issues with flying home. I'm happy to report that after a nice "shiner" for a few weeks he is back to normal!

Smaller quaint business with so much personality. From the…read moremoment you walk in until you step foot out the door everyone is happy to assist you with a smile on their face. Stephanie helped me pick out glasses and I couldn't be more happier. I rave about this place from now on to all my friends, family, and colleagues.

I have gone there a couple of times for complimentary eyeglass frame adjustments. They were always…read moreprompt and courteous.

Excellent Service from Start to Finish! Huge selection and variety of frames! Highly Recommend!read more

Dr. Justin Risma is great the best, but seems in last year he is in a hurry to get done with you…read more Is it because the Doctors are invested in this company and worried about the all mighty dollar. Not what it used to be where they were not in a hurry. Makes you feel like a number. The Dubuque location you get all through the prep and then you usually have to wait not just a few minute but wait. Seems maybe they overbooked themselves as they want as much money as possible. Be nice if they get back to the old way and sit down with you so you can ask questions instead of walking out the door and saying any questions let me know.

UPDATE: #2 Did not take me to collections…read more Updated to 3 stars because of that. No further stars as all the hassle I had to go through, pulling teeth would be preferred vs. dealing with this office manager ever again. Customer service is not in her vocabulary. UPDATE: Office manager called me back but was still confrontational! Updated to 2 stars only because a doctor in the office later called me. No follow up from their office but assured me they would take my money and not go to collections. We will see... I've seen better customer service. Original post: Dr Herther was superb at taking care of some surgical issues, it would be 5 stars in my book. Their Office Manager & total lack of customer service is what brought it to one star, ZERO star if I could. Never received bills from them, sent us to collections, no phone call no email no nothing. Office Manager would not stop the process even after paying 20% and offering more in 2weeks. ZERO customer service from her! Would travel to Iowa City or Chicago before recommending this office due to their billing practices.

We had an awful experience with Jeanette Hruska. My child will not be back to see her & would…read morerecommend you look for another audiologist if you have small children in need of audiology services. I tried to contact the office manager twice, to express my concerns, and never received a call back. Update, both the Dr and office manager reached out and resolved all issues.

My husband and I had the best experience with McCoy. My husband first started working with them…read morewhen he was shopping for my engagement ring. They helped him create a custom design that was exactly what he knew I would love. We went back later to figure out wedding bands and they helped us come up with multiple options and the benefits of each. They ended up subtly incorporating the sapphire design of my ring into my husband's band. It turned out really nice. My engagement ring and band are a beautiful set. I get a lot of compliments on them. I also got a pearl solitaire necklace from them to wear on my wedding day. It turned out exactly the way I wanted. It was beautiful! It's also nice that whenever I go in to get my ring cleaned, they know me. You don't get that from big jewelers. The guys at McCoy remember you because they work directly with you and they work on your jewelry themselves. They are an awesome team to work with and make beautiful jewelry. I definitely recommend them to anyone, especially for engagement/wedding jewelry.

I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

Love the bud tenders here. Andrew was very kind and knowledgeable. That was very helpful. They…read morehave good deals as well.

don't really care for the atmosphere when you enter. they have a rewards program. but every time…read moreyou go to check out, they never talk about it, as if they expect the customer to bring it up. the atmosphere is totally fake and weird feeling. my biggest complaint is they don't take care of you if a product has issues. there is no customer service just a kiosk where they take your money to provide their other stores that don't make monthly rates

I visited a few bridal shops before making my decision on a dress and can confidently say, this…read moreplace was by far my favorite! The owners were kind, helpful, and went the extra mile with offering sweet treats and mimosas for my family who joined. The dresses they carry are truly beautiful and have SO many to choose from. The dressing room in the back is rather spacious with a huge mirror, and options for jewelry to try on, making the experience feel like luxury! Plus their seamstress they recommended was equally as nice and super easy to work with!

If you want to feel like the most special bride EVER, you need to come to vintage chic and find…read moreyour dress with Shelby! Wow, hands down the most special appointment my best friend had! There were two other shops we visited but we felt like another number, just nothing that said "this is a wonderful day". As soon as we walked into Vintage we were taken back by how beautiful and clean the shop was! My best friend received all the attention that a bride deserves on this day and Shelby truly helped make it unforgettable! It almost felt like she was part of the group because she picked out the PERFECT dress for mu best friend!!! Just wow!!

What a great experience !! Julie was an outstanding specialist and put everyone at ease she listen…read moreto my daughter and immediately got to work on selecting fantastic gowns. By far the best selection of dresses for those in need !!!

This was such a fun place! The owner, Cathy, is very welcoming and supportive; she made the day way…read morebetter! The selection was pretty good, and our group went in with little expectations of what we wanted and found the perfect dresses!! The staff was definitely the best part, especially since they help you choose the best jewelry for your dress and the best color/style dress as well! Their support was so helpful and was a key part of my experience!