Called looking for a truck battery for my F250 Ford. Talked to Lee. They had one in stock. He was…read morevery helpful. I changed it out in the parking lot (with my tools). Disaster was averted with good inventory and knowledgeable staff. Thank You.

I went to this store (Cleveland, GA) this afternoon and was interested in purchasing the deal of…read morethe month that was clearly pictured on the store front window for an oil special. I was helped by a sales associate who stated that he "was unable to honor the deal with out the sales paper" which has not yet been printed. The manager, Danielle, then came over and stated the same. I then asked for a third time to honor the deal because it was advertised with dates. Danielle displayed a poor attitude and again stated that she was "not going to honor the deal". I was honestly taken back and disappointed because I knew Danielle had the means to take of this matter. I left this store and went directly to another O'Reilly's where they not only honored the same deal immediately but also gave me additional 10% discount for my inconvenience. Cleveland store, you have to do better!!

Went there for two rear window wiper blades. They sold me the wrong blades. Took them back and…read morethey ordered replacement blades. The replacements were the wrong ones too. They wanted to reorder again. I said forget it, give me my money back. They refused to give me a refund because my credit card had been used multiple times for buying and returning the same merchandise. No one is in charge, no one can make a decision. Thieves!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

The best dealership I've been to for a used vehicle. The salesmen and manager were super nice and…read morelet me test drive several cars over a few days. They were very patient and made sure I was happy with my purchase. I have been back for services on my and my wife's cars and had a great experience with that too. they were fast and fixed the problems for less than I expected to pay. I don't usually leave reviews but I wouldn't expect to have a good experience with dealerships so I wanted to share.

I NEVER LEAVE REVIEWS. But, I'm irritated. I bought my…read morefirst and last vehicle here in March 2019. My salesman, Jimmy was great. He was helpful and tried to do all he could to get me in and out in my new car. The finance man, I think his name is Casey, could've cared less, which I didn't fuss about. I suppose he was busy. Once I was finally called into his office, we got the paper work done, and I went on my way in my new car. Well, I traded in my car that was paid off and they cut me a check for what I didn't put down on my new car. The following day, I got a call from them stating that I was over cut a check of 60 something dollars, and they wanted me to pay them that amount back. $60 something dollars. Yes. So I did. Literally sent the salesman a picture of my credit card front and back. The next couple of days go by and I had a tail light out and my a/c wasn't working. They must not have done an inspection on the vehicle once it came onto the lot, which I was told was not long before I got it. I brought the car in to be looked at, they fixed the tail light, which was great. Preciate it. They said it would take a few hours to assess the a/c issue and I couldn't wait. So I dealt with no a/c for about 3 months. I had a friend find the minor issue and took it back in two days ago for an oil change and to get the a/c hose replaced. Mackenzie, was awesome. She tried her best to get to the bottom of what seemed like a cluster. The first diagnosis was the compressor and the hose, then it was the hose and a belt. Anyways, total fix estimate came out to $500 or so and they said they'd pay half of the repair. Cool. Until I found out the parts were cheap and the total was still the same due to the "3.1 hours" it'd take to fix the car. I am fully aware that I bought the car used and since it had a certain amount of miles on it that there was no warranty and it was sold "as is". But, after all the stupid and the flat out terrible experience, they can't eat the labor cost? Really? I'm going to get dramatic and say that NO ONE I know or get to know for forever into the future will ever buy from this place if I have a chance to talk to them. But seriously, shout out to Jimmy and Mackenzie. Great people. Thanks.

Wal mart in Cleveland ga is a joke. I've sat 5 hours on a oil change. I sat yesterday for 4 hours…read moreto get a tire fixed .then didn't not have the tire to replace in stock. Been driving on doughnut for 2 days waiting on tire truck to arrive. I don't know what's going on with these ppl but they've lost my business

We were here for vacation. Our 2018 Ford F-150 was blowing cold air. We were misled and taken…read moreadvantage of by John Megel Ford. The dealership wanted to charge us $2,000 for parts and labor we didn't need. However, Hell On Wheels provided us with excellent customer service and saved us a lot of money.

Thomas the owner is great. Very knowledgeable mechanic. He has taken care of my auto needs,…read moreespecially my old Jeep.

Wonderful people but...they charged me $2,267 for the replacement of suspension and control arm…read more GPT 3 said the top price for an independent dealer in our zip code should be $1,700. This sentiment was echoed by the next mechanic who, unprompted, remarked that I had been charged a lot for the suspension repair. After getting the van back, my daughter ended up on the side of the road the next day after $3,200 in repairs (oil, battery, filter, suspension, brakes). Brought it back to North Georgia Tire. They repaired the issue, again?, and assured me this time I would have no problem. Last night my daughter ended up broken down again. I've now gone back to my usual auto repair center (Hell on Wheels here in Cleveland, GA). Below is GPT 3 analysis: What a Fair Price Looks Like in 30528 Item Cost (both sides) Notes Control-arm assemblies (incl. ball joints) $280 - $380 aftermarket (e.g., Moog, Dorman)$460 - $550 Toyota OEM Advance lists each arm at $140-$188, so two run $280-$376 Labor to remove & replace 9 - 11 book hours × $95-$110 independent $855-$1,210Dealer rate ($140-$150) $1,350-$1,650 Toyota's factory labor guide logs 10.6 h for both front lower arms Four-wheel alignment $90 - $120 independent$120 - $160 dealer Alignment is strongly recommended after any control-arm change Taxes / shop supplies $70 - $110 GA parts sales-tax 8 % + shop fees Independent shop total: $1,250 - $1,700 Toyota dealer total: $1,900 - $2,500 These figures fall between the national Sienna average of $1,183 - $1,655 and big-city quotes like Los Angeles ($1,987 - $2,874) --reflecting north-Georgia's lower labor rates (typical $75-$130 /hr) . How the Numbers Were Derived 1. Parts: Local retailers (Advance, O'Reilly) price quality aftermarket arms with integrated ball joints at ~$150 each; OEM arms are higher. 2. Labor: Toyota's flat-rate manual assigns ~10-11 hrs for both arms because the engine cradle and sub-frame must be shifted on 2011-2020 Siennas; independent techs sometimes finish faster, but most shops bill book time. 3. Alignment: Replacing the arms changes camber/caster; a 4-wheel alignment protects tires and ensures VSC works properly. 4. Regional variation: RepairPal's generic control-arm range for Cleveland, GA is $744 - $895 (all vehicles) . A Sienna is larger and AWD versions add labor, so the estimate is adjusted upward.

We were doing research on where to get the best and most economical tires for our Volvo. We went to…read moreSam's, Walmart, Costco and all of the local tire companies here in Cleveland. We couldn't get much help. The people around here didn't want to talk to us. They were too busy, "come back at 1pm I'll try to fit you in," etc. So, defeated, we headed to Gainsville to see if we could be more successful than local which saddened me. We always try to give our business to local but didnt feel that was going to happen that day. We just didn't feel it. Heading out of town on 129 we saw North Georgia Tire along side of the road. I told my husband, 'what did we have to lose' so he turned around and went back. He went in and met with Angie. She said, "Well let me take a look at what you got." We were hoping to just get our tire patched but felt deep down that we could use a new set. She said she could patch it but if we got out on the highway and something happened and that tire popped, she'd have to live with that and she'd never forgive herself. Well that made us feel that she really cared and wasnt just trying to sell tires. North Georgia Tire isn't the cheapest, by any stretch of the imagination, but sometimes that's not all there is to life. You can't put a dollar figure on caring about your customer and the passion deep down inside your heart to be the best you can be for them. Customer service is so important in this big bad cold world and Angie showed us a fine example of that. We bought a set of tires that day. Bit into our budget a little more than we expected but that didnt matter. We were happy and we felt secure and confident when we drove out of that parking lot. Thank you Angie. You went over and above for us that day and I'm sure we weren't an isolated case for you. I think it just comes natural. They don't come any better than you and North Georgia Tire. Give them your business folks. You'll be as satisfied as we are, I promise you.