So my friends and I decided to rent a stretch Hummer for some trashy, ironic Halloween fun. We…read morefound USA Limo, agreed on an all-inclusive price, and booked our Hummer. He said that it might be nice to include a few extra dollars for the driver at the end of the evening. Unfortunately, when the driver showed up, he tried to charge our card for $150 tip on top of our price. He basically held us hostage until we agreed to pay him out at the end of the night. When we called to get someone on the phone, there was no one available. The following Monday morning, we called our original contact, who was no help at all. He said we should not have paid the driver. He also did not make good on the situation at all. Overall, a fun night with a HUGE BUZZKILL at the beginning. I will never rent from this company again.

Reading the limo rental reviews, I was very concerned about having a disaster, or at the least,…read moregetting hit with hidden fees. USA Regency was completely professional all the way through the process and delivered an exceptional experience for my party of 11. The limo itself was a beautiful Cadillac stretch, with so much room! I expected to be cramped but we had enough room for several more people. Everyone was SO IMPRESSED with the ride. Very cool. Our driver was friendly and professional. He dressed as expected and drove that 3-axle beast with great skill. I booked with Ron, who was extremely informative and patient with me, as I obsessed a little about everything going smoothly. The contract was emailed to me ahead of time and clearly spelled out all costs and fees. There were no surprises, except positive ones. Ron also worked with me to get the cost down to my price range and competitive with some other quotes I had received. I would definitely use USA Regency again.

They provided amazing service! They were 15 minutes early but texted us in advance to let us know…read more The driver was professional and polite, insisted on carrying the bags all the way to the door. The car was clean and luxurious, all around it was a very great experience!

I used ATC Limousine to pick-up and drop-off my mom from LAX to Redondo Beach when she took a short…read moretrip to southern California. They were responsive, prompt, professional and reasonably priced. Highly recommend this service and will use again the next time I'm in LA.

Arranging for taxi pickups is a pain sometimes. The LA area is full of car service options, but…read moreall of them were ridiculously expensive and not flexible with time. Flat Rate happened to be the only company in a pinch I spoke with who could afford to pick me up at the time I wanted, charge me less than $100 for the distance, and take credit card. A quick call from another airport to their dispatcher sealed my reservation and off they went. I landed in LAX after flying the horrendous US Airways (http://www.yelp.com/biz/us-airways-tempe) my driver was on time and called me as soon as I landed. I made one major with US Airways, which was checking in my luggage. The luggage took 45 minutes to arrive to baggage claim and in the midst of it all, my driver Jorge was patient the entire time. Many apologies later I found myself on the inside of what appeared to be a black town car. There was a couple of bottles of water and snacks that were deemed "complimentary" by Jorge. I decided to pass and leave it for his next set of customers. I was told he was late for his other appointments due to my snafu and so he sped down the highway from LAX to KTown (#1). And as promised, credit card was accepted and charged for $75 (ugh!) for the total distance. Though it was pricier than what I would've liked, it was no less a premium for the alternative (public transit anyone? No car rental for me that night). Would I use these folks again? Definitely. Would it help to bring a friend for the ride next time? I'd reckon so. __________ (#1) I know what you're thinking. Can it. Actually, I don't. But can it anyway.

Fantastic. Drivers were punctual and courteous. We took a trip from central LA to Anaheim and found…read morethe team to be excellent.

So the plan was to be off on a culinary adventure. Then I decided that I wanted to enjoy a few…read morecocktails while doing it. Safety first always, so the search began for a car service because I have had terrible experiences with UBER. I spoke to Solomon the manager, explained my situation and waited to see the cost. He then gave me suggestions of places to go where I can get dropped off at one end of the block, walk down the the opposite end drinking and tasting along the way. When I'm done I could call him anytime even 2am (Ladies you gotta love that) and he can pick me up from that end. Great affordable service

Update post: Solomon…read moreis wonderful! With all the glitches for reimbursement he worked hard at every attempt and successfully deposited the monies back. He was dedicated in customer satisfaction and because of that alone I would recommend him to anyone that needs service in Orange County. Thank you Solomon and Keep people smiling!!! Original post: In the beginning my reservation was from Anaheim hills to lax. I needed to cancel our vacation and wanted a refund for our reservation due to moving and a unexpected surgery with my husband. That was in late June 2014. I have still yet to see my refund of $200 and change and am very disappointed. It is December 1st, 2014. I have emailed at least 6 times with no response on the last 2. So I would suggest for future clients, make sure you are taking the trip or your money is down the drain. :(

Very professional during the reservations process for a drop-off/pick-up at LAX. Promptly and…read moreaccurately answered all our telephone and e-mail questions. Since it was the first time using HCS, I called the day before to confirm our reservation and pick-up time, and was assured the driver would be on-time. And then they stood us up! Fifteen minutes after our scheduled 6:00 a.m. pick-up time, no HCS car. I called to see where the driver was. The dispatcher was very polite, and assured me of a prompt callback. Ten minutes after that, I started loading our luggage into our car for the drive to the airport. Dispatcher finally called back and told me he couldn't reach the driver, offering the opinion the driver might have overslept. Luckily, it was a low-traffic-problem morning, and we made our flight, even with having to take the time to deal with parking and shuttles. I called back from the road, just to make sure HCS would cancel our scheduled pick-up when we came back. Dispatcher was very apologetic, and offered to comp the pick-up if we chose not to cancel. Kind of pointless, since we would have our own car waiting for us, but it was a nice gesture. Never did find out why they didn't show up as scheduled.

Easy reservations with friendly, courteous & accommodating staff and drivers. I would definitely…read morerecommend! The owner is attentive and handled my special requests well. I needed a gentle driver to transport a friend of mine to a follow-up visit after surgery, and we were not disappointed! The driver he sent was polite, friendly very helpful and patient, not to mention an extremely careful driver. I used their SUV service - all the amenities including a DVD player and bottled water, and it was very clean. I had requested an hourly rental for between 3 & 4 hours and got a great rate that beat the pants off their competition. My advice is to use these guys! I know I will use them again and again in the future.

The usual car service we use for the office was super over priced to drive someone from Glendale to…read moreLAX. I started Google-ing and Yelp-ing for another alternative. Wilshire Transportation popped up with tons of 5 star reviews which is very rare to find. I quickly gave them a call and spoke with Endalk who answered my questions about the service. They offered a flat rate of $75 for a town car plus a 20% gratuity (if you want an SUV, it's a $90 flat rate). Go to their website to make a reservation. Within 30 minutes, you will receive an e-mail confirming your order. Be sure to fill out the credit card authorization form and fax it in prior to the service. Otherwise, you can also pay using cash if you'd like. My boss was a little late getting to the car on the morning of, and instead of charging double (which is what they normally do), Endalk only charged us $20 as they were going to be out-of-pocket for the additional amount of time the driver was waiting at the property. It can be a tad difficult to get a hold of Endalk at times when he may be driving a customer, but just keep calling and someone is sure to answer. Every time I spoke with him on the phone, he was super helpful and was able to answer all my questions. I highly recommend Wilshire Transportation, their rates are unbeatable and their service is professional and fab!

Booked a car to LAX with them a week in advance, got an email confirmation. Emailed them again 2…read moredays beforehand just to double check, got another confirmation. The car that was supposed to take me to the airport never showed up. There was no one to answer my frantic calls (I was calling around 930pm) and no way to reach any one. Ended up having to call a cab and was almost late for my flight. I emailed them telling them that no one ever showed up OR called me and asked them to cancel my pick up from LAX the next week. I would normally never think to post a private email in public, but this one was so hilariously half-assed that here was their response, word for word: "Sorry driver got pulled over by a police in Hollywood, and could not call you or us. Pls accept our appology and pls mention this for future discount. Thx for understanding?" Yeah, no thanks.

Loved the reliable pre-arranged pickup in downtown LA where I was worried a cab might not pick me…read moreup. Loved the on-time driver, who was polite. Loved the tinted window prius. (-1 star): Didn't love that the price wasn't totally clear (they should just quote it in the confirmation email), minus one star for price confusion and then slow transaction at the end of the ride when I was worried about making my flight. (-1 star): Really didn't love the driver's jerkiness when steering on straight stretches of freeway, or the way he completely took the wrong ramp from one freeway to another freeway, which put us back on the same road we'd been on after a freeway ramp closed for construction diverted us. His mistake added 20 minutes to my airport run--good thing I left early! So, all in all, maybe a repeat, but I'd hope for a different driver and I'd know the price is going to be a little higher than the general prices listed on the website (mine was about 20% higher than the minimum price listed for DTLA to LAX).

If you need private transport from point A to point B and want to do it cheaper and more…read moreefficiently than in a traditional cab, I HIGHLY recommend Organic Limo. First of all, I should say that I dont think they offer just limos as their name suggests, and the cars they use arent lime green smart cars as their website picture suggests. So I wouldnt look too much in to the whole "organic" or "limo" name. ANYWAY... It was st. Patrick's day and it fell on a Saturday this year which, to me, means that you can't not celebrate it....and celebrate the ever loving shit out of it until you're puking green dye out of your anus. Yeah, that hard. So in preparation I bought tickets to a St. Patty's fest (with unlimited alcohol!) that taking place in west hollywood. Being a (fairly) decent human being, I knew id be plastered and would therefore need transportation to and from the event. From my place in downtown LA, there's no metro services to west hollywood and busses are terribly slow and inconvenient, so taxi it was. I shopped around for taxi services and found that it'd be anywhere from $35-$40 to the event ONE WAY. Not including tip. Bummer. I came across organic taxi on a google search. Their rates appeared to be the lowest I had seen. I emailed them and asked for a quote and I got an email back (extremely quickly) and it was $29. I asked for a roundtrip deal and they offered roundtrip for $52. Sold. The taxi got to my place 10 minutes early. I hadn't seen it when it got here because it was an unmarked camry. The only way you'd tell it was a car for hire was the little white license numbers on the bumpers. So like I initially said, dont get hung up on the whole "organic" or "limo" part. The driver was extremely friendly. Because we were near staples center he made small chit chat, asking about what a game was like and ticket prices, etc.. (I don't think he's been here-in this country- long) his amusement at a group of stereotypical harajuku girls walking down melrose confirmed this. The car was comfortable and didn't have any foul odors. There was no meter in the car and the driver used the navigation on his blackberry to get us to our destination. We paid him the full faire and tip as he dropped us off and swore he would come back, which he did. I'm ok with this but if you're hardened and wary of strangers and need a cab that looks like a cab, you might not dig this. The nice part is that I didn't have the driver's number but we wanted to stay in the area longer than our pickup time. So all I did was email the company to request to be picked up later and it was all good. The ride home was fun. I mean, I don't remember a whole lot of it but I do remember flashes of laughter and well, I got home safely and that's all that matters. The driver was so nice I tipped him again. So in the end: if you're ok with using an non traditional taxi, (not hung up on being in an actual taxi cab from a major cab company) don't have trust issues, are comfortable engaging in idle chit chat, are sensitive about, um, ethnic smells This is a pretty good transportation company to try. Ill definitely look into using them again and look into their other services.