I'm surprised this has not been rated before this but this has been a time. I am always looking for fun things to do with the little ones and this place took the cake. Aside from not having my waiver done before I came in it was a pleasure.
Gerald the GM was a pleasure. He was patience, informative and ACTIVE. When I say active this young man was everywhere, helping out, checking in and teaching his staff. I love seeing a manager not just when there is a problem but when it's just a time. He looks like he's where he belongs. Smiling and happy. My little one was scared of the orange slide and didn't want to go up there. He kneeled down and got to her level and gave her the confidence. He said "this is a place where memories are made and fun is the currency. If you go down the slide I'll be here to welcome you back & if you don't feel comfortable I'll be here to walk you back." I'm sorry but probably doesn't mean much for my little one or even for him but it meant the world to see this and hear this. Not many places do we have that we can bring our children. The places we do we have to compete with the unruly and have to wonder is it safe or clean. This place takes the cake. For my young children to see a person who looks like them, in a position of power and is still gentle and kind. You can see he's not faking it because his staff also give off the same energy. I will be back and you all have me as a customer as long as you have management and staff like Gerald, Chase & Dante. They made sure my kids had a great time while dad had a moment to kick back and just observe my little ones. Conquer their fears, make new friends and use fun as the currency to create memories. read more