If you have an active military ID and need a quiet spot to relax after a flight or till your next…read moreone, this is the place to be. Free drinks, snacks and other amenities with amazing, kind staff!

Customer Service: 5 Comfortability: 5…read moreCleanliness: 5 Location: 5 I visited the USO BWI Airport Lounge on Sunday when I arrived in Baltimore, MD. It is conveniently located right next to the baggage claim on the lower floor. Upon arrival to the lounge I could not help but notice how clean the facility was. As with all USO lounges most of the staff is volunteers. This lounge is available for active duty servicemembers, retirees, national guard and reserve members, and their dependents.

Small facility but friendly staff..a nice respite from the hustle and bustle of the airport..read more

Kerstin L. at the Reagan National USO was very helpful and immediately helped solve my sudden…read moretravel problem.

Great open lounge. Friendly folks, could use an upgrade on the old dorm furniture, but hey,,,,its a…read morelounge where you can just relax , sleep and get a free fresh pot of coffee and snacks at 6am on a Tues morning.

It was nice coming here…read more Atmosphere: 4 stars. Some parts are great others are a little rough around the edges. Staff: 5 stars. Relaxing Friendly. Value: 5 stars. It's free. Quality: 4 stars. I was hoping for milk and a pb&j The ramen was good and the cookies were excellent.

Came here to for a flight overseas. Dulles is my go to airport for international travel close to…read moreBaltimore. Our driving time was around an hour )the traffic was decent). We pre-paid for parking at the airport lot which allowed us to literally walk into the airport in less than 5 minutes. Dulles is pretty big, so we had a little walk to the security area and then our boarding gate. There are plenty of eateries, shops, and the like in addition to airport lounges (additional fees may apply or they may be free with your credit card or airline ticket class) to come and eat, drink, and relax before your flight. All in all, Dulles has proved to be a solid airport that meets my international travel needs close a shorfrom Baltimore.

I've been through Washington Dulles International Airport (IAD) several times throughout the years…read morefor work trips to the DC/Virginia area. IAD is huge and there definitely can be quite a lot of walking depending on where your gate is. Getting to the different terminals involves airports shuttles/people mover system. It is pretty quick and straightforward once you get the hang of it. One thing I really appreciate is that TSA has generally been quick during my visits. For a large and busy airport, getting through security without much of a wait is definitely a plus! I also like how this airport has the plenty of food and drink options. They've got familiar spots like Dunkin Donuts and Starbucks as well as specialty restaurants featuring tacos and dumplings. For my work trips to the DC/Virginia area, IAD has become an airport that I'm pretty comfortable flying through.

Very nice airport and easy to navigate. We didn't get a rental car, so I'm not sure how that…read moreprocess works. They had a good amount of restaurants and quick food spots as well as shops with snacks and fun little souvenirs. It was also during the World Cup, which they had on a lot of the televisions. It was pretty cool to hear people cheering throughout the terminal! One thing I wasn't prepared for, was how bumpy and abrupt the landing was. I didn't know it at the time, but a family friend informed us afterward that due to the location and the turn planes need to make prior to landing, that tends to be a common occurrence at this airport. Now I know for the future. So just keep that in mind when landing and you'll be a great shape!

I have 0 issues w this airport. We've flown out of here a few times…read more For some reason, it's often cheaper to leave from here. This airport is very clean, always has great hallway/ terminal views, plenty of restaurants, coffee shops, and novelty items for sale, and more. Although this location is 1+ hours from where I reside, I never mind going the extra distance for a great experience for less moohlah.

This lounge was so nice! Apparently it has been recently updated. The space was clean, comfortable,…read moreand thoughtful. The welcoming front desk advised us to find seating in the section behind the elevators, which featured a huge fireplace, a living room-like atmosphere, and huge floor to ceiling windows looking out over the airport. On this side, there was a fridge with some fruit and yogurts, plus a drink counter with sparkling water taps, teas, and coffees. On the other side is the bar, bathrooms, more seating areas but mostly tables and chairs, and the food. So we walked back and forth from each section, but preferred that to being in the busier part. We found 4 comfortable chairs facing each other and ended up at times sitting on the rug in between playing board games. The bathrooms were pristine, and my kids loved the cherry blossom display next to the door. The food was ample, with fixing to make sandwiches with, plus soups, and lots of other items to snack on, plus granola and nut mixes, brownies and cake bites, and a coke machine that had so many options! Plus, the handmade guacamole station- the guacamole was delicious and my kids loved it. I wish there was a takeout box or two so I could have brought my children's leftover sandwiches on the plane with us. Thanks to everyone who made our visit so pleasant!

This is one of the newer lounges in the E Concourse. This is one of the times we realized the true…read morebenefit of membership. Our connection from DCA to SYR was delayed and cancelled subsequently we were rebooked on multiple flights which also ended up being cancelled. We spent two days at the lounge and a special shout out to Alex who was so helpful and nice. He was great about keeping everyone posted, rebooked my reservation multiple times, and checked on and helped with getting bags on correct flight. All this while things were chaotic and other travelers were frustrated and tired. He truly was a gem as he remained calm and helpful. Lounge did their best to keep things stocked but by day two they were out of Soda. This truly was a great benefit as help was readily available and we were able to get information we need to make travel choices during this trying time.

I just want everyone to know something about being a veteran. The state of NV now puts VETERAN in…read moreyour license if you can show you are a Veteran. I gave them my discharge papers and wallah. So yesterday to show my pride I stopped in for a cup of coffee at the USO at BWI airport. Of course I was going to give a little extra to help those worse off than me. I told the lady I didn't see where I would sign and she said just put your name down and we would figure it out. So I did. The lady then said show me your ID and I proudly pulled out my Drivers License from NV that shows I'm a Veteran. She said oh we don't take licenses. I said it shows that I'm a VETERAN right here. She said no I cannot accept this. She said if you have a DAV ID then you can come in. I could have shown my CAC to show that I was a Government contractor but I accepted her rejection like many veterans around the US does. For the first time in my life I finally see what our veterans struggle with just because I wanted a coffee.

I've been here a couple times. There's always a lot of people being very well taken care of. Thank…read moreyou to all the volunteers and donors that keep this and all the rest of the USO locations going.

As a frequent flyer on American Airlines, I often find myself visiting Admirals Clubs before my…read moreflights at airports with an Admirals Club or a partner lounge. While the clubs used to be spacious with decent food and drink offerings and excellent service, the clubs have become much busier with fewer seats available and average food and drink options. It seems that everyone has access to an Admirals Club nowadays and brings their entire families. With that said, this particular lounge is one of the larger locations I have been in (at the DCA E-gates), and there are many places within the lounge to relax, do work, grab a snack, or anything else. In fact, for such a large lounge, there were surprisingly open seats here and there where I'm used to smaller lounges without any open seats. There is comfortable seating as well as bar seating and table seating. Also over the last year, I've begun to see the efforts made to improve the Admirals Club membership which includes complimentary hot food throughout the day from soups, Mac and Cheese, sandwiches, meatballs, and breakfast items (not all at once though). There are charcuterie offerings, dessert trays, a salad bar, hot and cold non-alcoholic drinks, snacks, and then house drinks. You can pay more for premium drinks and prepared meals. This particular lounge experienced quite a special refresh a few years back, and it looks and feels like no other Admirals Club I have been to. It has more of a premium look with wood accents and soft colors. There is a nice, large fireplace in the middle of one of the lounges, a mother's room for nursing, and an increased selection of hot foods. They had a waffle station sponsored by the AAdvantage Executive credit card where you could select your own toppings as it is prepared the way you want it. One of the two wings features a buffet, bar, and seating ideal for dining and being productive while the other wing features more of a relaxing atmosphere. Access to the lounge is easy to get whether through the Citi Executive World Mastercard with free access for you and up to two guests. You can also pay $175 for up to three authorized users each receiving their own lounge access (with up to two guests). Also, One World alliance flyers with a certain status can access Admirals Clubs. There are also Flagship Lounge and Flagship First Dining locations, which offer much more than just Admirals Clubs. I'm confident that making it easy to get Admirals Club memberships has led to lounges being overcrowded though now that you have to pay for authorized users instead of getting them for free in recent years, that may help. You can also redeem AAdvantage miles for membership or access to the Admirals Club. I look forward to checking this lounge out again and possibly the D gates lounge which is being renovated currently on a future layover at DCA.

I just spent almost twenty hours here in two days due to cancellations…read more It's roomy and the staff are attentive. Cons: -Not different from other lounges but they don't change their menu. Same food as early this week and same food through the week. -coke machine sprays -for the size, limited bathroom space but only matters at busy times. Also one one side and it's a long lounge. -back room gets hot if there's son... doesn't look like there are shades Overall this is one of the better ones with plenty of power plugs and seating. I do prefer this one over the ones in Dallas and Charlotte though.

My Grandson and I took the Freddy GO2 Service to and from Reagan National Airport this Mother's…read moreDay weekend... We were picked up on time, arrived to the airport with time to relax in the Military USO Lounge at Reagan National. When I Switched my cell phone from Airplane mode the Drivers voice was right there confirming that he was Already at the Airport to greet and meet us. The ride home was relaxing and the conversation was enjoyable, he caught us up on the news from my local city while we were away for five days. My grandson accidentally left his favorite stuffed animal in the car and the driver found it before we had the chance to miss it and rung my doorbell to return it to us... We will definately be using Freddy Go2 on our next travel. ~Crystal and Family

The only reason that I am giving a one star review is because I can't give 0 stars. I contacted…read morethe company because I needed transportation for a group of 15 from Stafford to the Dulles airport. Representative A appeared to be very customer service oriented and offered to met me at an alternate location so I could examine the vehicle that would be used. I arrived at the location and it was an office building. I tried to contact Representative A with no luck. I then went into the building to see if the company was listed on the directory and to ask if anyone had heard of Freddy Go2. Again, no luck. I tried the customer service number for Freddy Go2 and eventually received a call back from Representative B. She said that Representative A had called in sick that morning but had asked that someone contact me to cancel the appointment. Representative B stated that she would find out what happened and call me back in 15 minutes. I had not heard from Representative B 4 hours later so I called back and was told that she was glad that I called because she had been unable to reach me. Really????? She said that Representative A was really upset that no one had contacted me and that she would be willing to meet me with a vehicle rather than having me come back out. I was to expect a call the following day when she returned to the office. After waiting 3 days and not receiving a call, I called back and spoke to Representative B. She said that Representative A was due back in the office that afternoon for the first time that week and would definitely be giving me a call. That was 4 days ago!!! I'm glad that this happened BEFORE I paid my deposit. Please imagine 15 people with luggage trying to make last minute arrangements at 5:00 am to get to the airport because the shuttle did not show up.

Legendary. Easily the most inclusive place on the planet. As an added bonus, most ppl there are…read morereally hot.

Very friendly staff. Very informative event. I am looking forward to going back to attend more…read moreevents and seminars.