Small facility but friendly staff..a nice respite from the hustle and bustle of the airport..read more

Kerstin L. at the Reagan National USO was very helpful and immediately helped solve my sudden…read moretravel problem.

Great open lounge. Friendly folks, could use an upgrade on the old dorm furniture, but hey,,,,its a…read morelounge where you can just relax , sleep and get a free fresh pot of coffee and snacks at 6am on a Tues morning.

It was nice coming here…read more Atmosphere: 4 stars. Some parts are great others are a little rough around the edges. Staff: 5 stars. Relaxing Friendly. Value: 5 stars. It's free. Quality: 4 stars. I was hoping for milk and a pb&j The ramen was good and the cookies were excellent.

It was my first time landing in I am downstairs airport. The arrival and disembarking process was…read morequick. We arrived in concourse D that seemed look old and slim. But all gates had clear display of departing flights. There some restaurants and airline lounges available as well. The signs for other terminals and baggage claim clearly posted. The shuttle was a fun experience. The vehicles looked like from action movie. In the main terminal, baggage claim area was huge. Our luggages were sitting in the carousel by the time we arrived. For ground transportation, the airport has separated out Uber pick ups, parking lots, buses and rental car shuttles. It was convenient. We didn't see a whole lot of traffic. The rental car lots are about 5 minutes bus ride away.

Small airport but very busy. They should have more clear signs to the baggage claims, shared rides…read moreand everything. The terminals are connected by shuttle buses. No air trains. We also had to take the same shuttle to baggage claims. Many restaurants and shops. It's not as modern and updated as other airports. The ride from terminal to terminal was nice tho.

I really love the design of DCA. It's bright and airy. It's also very efficient, as long as you…read moreknow where to go. Most recently I passed through twice in six days. Leaving, I thought the bag check process was quick. I pre-paid for my bag on American and it was just a quick tag and id check before bag drop. The TSA pre-check line had a few people, but moved quickly. There are lots of great and healthy food options throughout the terminals. There's also ample space to sit and charge your devices. My only star deduction is how terrible getting there via car can be if you hit it at the wrong time as well as how bad the vehicle traffic can get, especially on Friday afternoons. To avoid this, I took the metro home, which is super convenient and inexpensive from DCA.

This is for terminal 1…read more Terrible. Being in terminal 1 was being in a time machine back to airlines in the 1990's. It was a very tight and compact area. No where near enough room or seats for all the passengers on flights. The food options were minimal and again, no where to sit. The pick up area is small and just a giant traffic jam. The rest of Reagan is much better. But flying in and out of Terminal 1 is a challenge.

This lounge was so nice! Apparently it has been recently updated. The space was clean, comfortable,…read moreand thoughtful. The welcoming front desk advised us to find seating in the section behind the elevators, which featured a huge fireplace, a living room-like atmosphere, and huge floor to ceiling windows looking out over the airport. On this side, there was a fridge with some fruit and yogurts, plus a drink counter with sparkling water taps, teas, and coffees. On the other side is the bar, bathrooms, more seating areas but mostly tables and chairs, and the food. So we walked back and forth from each section, but preferred that to being in the busier part. We found 4 comfortable chairs facing each other and ended up at times sitting on the rug in between playing board games. The bathrooms were pristine, and my kids loved the cherry blossom display next to the door. The food was ample, with fixing to make sandwiches with, plus soups, and lots of other items to snack on, plus granola and nut mixes, brownies and cake bites, and a coke machine that had so many options! Plus, the handmade guacamole station- the guacamole was delicious and my kids loved it. I wish there was a takeout box or two so I could have brought my children's leftover sandwiches on the plane with us. Thanks to everyone who made our visit so pleasant!

This is one of the newer lounges in the E Concourse. This is one of the times we realized the true…read morebenefit of membership. Our connection from DCA to SYR was delayed and cancelled subsequently we were rebooked on multiple flights which also ended up being cancelled. We spent two days at the lounge and a special shout out to Alex who was so helpful and nice. He was great about keeping everyone posted, rebooked my reservation multiple times, and checked on and helped with getting bags on correct flight. All this while things were chaotic and other travelers were frustrated and tired. He truly was a gem as he remained calm and helpful. Lounge did their best to keep things stocked but by day two they were out of Soda. This truly was a great benefit as help was readily available and we were able to get information we need to make travel choices during this trying time.

I just want everyone to know something about being a veteran. The state of NV now puts VETERAN in…read moreyour license if you can show you are a Veteran. I gave them my discharge papers and wallah. So yesterday to show my pride I stopped in for a cup of coffee at the USO at BWI airport. Of course I was going to give a little extra to help those worse off than me. I told the lady I didn't see where I would sign and she said just put your name down and we would figure it out. So I did. The lady then said show me your ID and I proudly pulled out my Drivers License from NV that shows I'm a Veteran. She said oh we don't take licenses. I said it shows that I'm a VETERAN right here. She said no I cannot accept this. She said if you have a DAV ID then you can come in. I could have shown my CAC to show that I was a Government contractor but I accepted her rejection like many veterans around the US does. For the first time in my life I finally see what our veterans struggle with just because I wanted a coffee.

I've been here a couple times. There's always a lot of people being very well taken care of. Thank…read moreyou to all the volunteers and donors that keep this and all the rest of the USO locations going.

As a frequent flyer on American Airlines, I often find myself visiting Admirals Clubs before my…read moreflights at airports with an Admirals Club or a partner lounge. While the clubs used to be spacious with decent food and drink offerings and excellent service, the clubs have become much busier with fewer seats available and average food and drink options. It seems that everyone has access to an Admirals Club nowadays and brings their entire families. With that said, this particular lounge is one of the larger locations I have been in (at the DCA E-gates), and there are many places within the lounge to relax, do work, grab a snack, or anything else. In fact, for such a large lounge, there were surprisingly open seats here and there where I'm used to smaller lounges without any open seats. There is comfortable seating as well as bar seating and table seating. Also over the last year, I've begun to see the efforts made to improve the Admirals Club membership which includes complimentary hot food throughout the day from soups, Mac and Cheese, sandwiches, meatballs, and breakfast items (not all at once though). There are charcuterie offerings, dessert trays, a salad bar, hot and cold non-alcoholic drinks, snacks, and then house drinks. You can pay more for premium drinks and prepared meals. This particular lounge experienced quite a special refresh a few years back, and it looks and feels like no other Admirals Club I have been to. It has more of a premium look with wood accents and soft colors. There is a nice, large fireplace in the middle of one of the lounges, a mother's room for nursing, and an increased selection of hot foods. They had a waffle station sponsored by the AAdvantage Executive credit card where you could select your own toppings as it is prepared the way you want it. One of the two wings features a buffet, bar, and seating ideal for dining and being productive while the other wing features more of a relaxing atmosphere. Access to the lounge is easy to get whether through the Citi Executive World Mastercard with free access for you and up to two guests. You can also pay $175 for up to three authorized users each receiving their own lounge access (with up to two guests). Also, One World alliance flyers with a certain status can access Admirals Clubs. There are also Flagship Lounge and Flagship First Dining locations, which offer much more than just Admirals Clubs. I'm confident that making it easy to get Admirals Club memberships has led to lounges being overcrowded though now that you have to pay for authorized users instead of getting them for free in recent years, that may help. You can also redeem AAdvantage miles for membership or access to the Admirals Club. I look forward to checking this lounge out again and possibly the D gates lounge which is being renovated currently on a future layover at DCA.

The Admiral's Club near the C Gates at DCA has become my go-to lounge whenever I'm flying American…read more The biggest perk for us is that they allow pets, unlike the American Express Lounge. Since we travel with our cats, the smaller side rooms away from the main seating area are a huge plus. They give us a quieter, semi-private space with less commotion, which helps keep the cats calm before a flight. The lounge has all the basics you'd want: coffee machines, drip coffee, a cereal station, continental breakfast options, and a hot food station. The food quality is decent for an airport lounge, and the staff does a good job keeping everything stocked and clean even during busy times. There are also plenty of outlets for charging devices, the Wi-Fi is reliable, and the bathrooms are consistently clean. The only downside is that this lounge feels a little dated compared to the newer Admirals Club at the E Gates. Still, the pet-friendly atmosphere and quieter layout keep us coming back.