As a first time rv buyer I was very intimidated when shopping around. So glad I came here, I worked…read morewith Jon and he truly kept everything easy and humbling for myself and my wife. Made us feel comfortable when questions we asked might have sound silly. Never once did I feel pressured or persuaded to buy anything. Just simply answered my questions, gave me honest feedback, suggestions, and showed me multiple travel trailers and explained different functions. Easy process. Truly no hidden fees, what the price tag says you will be walking out with it very close to it other than taxes and such. Also, I appreciated the thorough walkthrough they provided both inside and out and carefully showed me how to unhitch and hitch.

A great option to repair your travel trailer on fifth wheel. They will remember your name and treat…read moreyou very professional.

Sales was fine but initial service was bad when I went to pick up the trailer. They installed my…read morebrake controller incorrectly and I had to get Ford to repair/correct the mistake. The service manager that was there at that time is no longer with the company and the new service manager, Bob Douglas, worked with me to get my issues/concerns resolved on his second day at RV Country. Hope to keep a good relationship for future needs/services and hoping Bob can turn these negative reviews around for RV Country.

NIGHTMARE EXPERIENCE & HARDSHIP FOR MILITARY FAMILY!!! Was sold a unit with: BROKEN…read moreREFRIGERATOR/FULL & CLOGGED BLACK TANK/BROKEN PROPANE GAUGE/FILTH UNDER AND AROUND THE COUCH...and more!!!! Unfortunately discovered this when we checked in on base in N. Nevada!!! Paid $3000 for an inspection and a detailing and have been ghosted by RV Country on honoring any repairs or warranty. I can't even describe the level of stress and hardship this has caused our military family during our time of transition. They took advantage of our trust and money and left us hanging out to dry.

I am fairly certain that the staff here sold my ssn and information. The day after I purchased my…read moretravel trailer a fraudulent credit card was opened in my name. I can only speculate that this is where it happened because of the fact that I provided all of my personal information and then less than 24 hour time frame until my identity was stolen but I'll let you be the judge. I don't provide my information to just anyone. Other than that, I love my trailer. I strongly dislike their rude staff, and overall poor customer service. I waited a month after purchase for pickup and was provided no status updates or communication. I had to convince a shop boy to give me the owners cellphone number to get service. The owner assisted me and handled the situation. Which is the only reason, that I did not cancel the sale. The owner was overall extremely helpful once he discovered the issue with his staff. I would not recommend the Sacramento location or their service location. I give one star because that is the least I can give.

UPFRONT these guys were pretty average....decent response time, and helpful when buying a trailer…read more Too bad that is where it ended... After purchasing a brand new trailer from them they barely return calls or messages, and ignore any normal requests for information on something that I just spent tens of thousands of dollars on. If you expect to work with your dealer in the future and have a seamless experience; this is not your dealer. If you want to be nothing less than a number to a group of people who's only concern is sales volume; then you have found the right place

We recently sold our 5th wheel and I needed to get the 5th wheel hitch removed from the bed of my…read moretruck. So I called Camping World and spoke with Joseph in the Service department and he said they could help me with that, so I made the appointment. When I arrived for my appointment Jason was my service advisor and he was very helpful and friendly. He asked if I wanted them to dispose of the hitch and I said no, I was going to they and sale it. It didn't take long for them to finish the work. And I was charged what I was quoted. When I got home I thought I was going to be able the drag the hitch off the back of the truck and on to a cart. No way, it was way too heavy. So the next day I called Jason back to see if the offer still stands and it did. Jason's team removed the hitch from bed and I was very happy to be done with it. Thanks again to Jason and his team.

Came in today (2/4/26) looking to get a look at trailers, had "Darren" take us out to look on their…read morelot, after the 2nd trailer he tells us he was going to go check something out and would be right back....30 minutes later no Darren, and everything is locked so we couldnt look for ourselves, a nice trek back to our car just to see Darren talking away to someone else. WONT EVER COME BACK TO THIS CAMPING WORLD. I guess maybe we didnt look like serious buyers I dont know

Follow up to last review posted Jan26th. I maintain. DO NOT BUY A VAN FROM FIELD VAN. Peter Del…read moreToro, Director of Operations, ONLY after I posted the last review, replied and said they discussed it and were willing to work with me to repair the rust. The rust I paid to fix and they missed twice. HIS EMAIL: Hi Rich, I hope you are doing well. I have been talking things over with the team here and we have decided to work with you in getting the rust and paint repair in the ladder area taken care of. We have a guy over at xxxyyyyy in Huntington Beach which is close to xxyyxxy. We have reached out to them and they said they can take care of the repair. We have worked with them on other projects and vise versa and have built a good relationship with them. Let me know what your thoughts are on this so we can move forward and address this issue. Best regards, Peter I took it to get an estimate. That up-fitter could not do the work. I finally got the van in to another mobile home repair shop to complete the work. It cost $2300 dollars. I had used them before and Sportsmobile (the former prior to FieldVan) approved them to fix the van under warranty. I sent three emails and left voicemails letting peter know that I found the shop to complete the repair and to please reimburse me. Nobody replied. I left a long voicemail. NO reply. I finally fixed the van and sent them the invoice. THIS IS THE LATEST RESPONSE: Hello Rich, Your van is past the warranty period and these services were not approved by Field Van. We had an independent shop inspect your van and reveal that the rust was due to normal wear conditions when living by the beach. Field Van will not be reimbursing you for the repair work that was done to your van. Thank You, PETER DEL TORO FIELD VAN, INC. Operations Manager NOT ONLY HAD WE BEEN THROUGH THIS TOGETHER IT ISN'T TRUE. THE VAN WAS ONLY RUSTING WEAR THEY MADE CUTTOUTS TO MAKE THE CAMPER. EVERY OTHER AREA OF THE VAN WAS FINE. THIS IS BEYOND UNPROFESSIONAL. WARRANTY AND CUSTOMER SERVICE IS ARGUABLY MORE IMPORTANT THAN THE VAN ITSELF WHEN CONSIDERING A PURCHASE SO SUBSTANTIAL. FIELDVAN IS NOT HONORABLE OR TRUSTWORTHY. CAVEAT EMPTOR. USE ANY OTHER MANUFACTURER AND GET LIVE RECENT CUSTOMER SERVICE REFERENCES BEFORE MAKING A PURCHASE. THESE PEOPLE SHOULD ARE NOT TRUSTWORTHY AND RATHER RISK THEIR REPUTATION AND FUTURE SALES RATHER THAN OWN THEIR MISTAKES AND INCONVENIENCE TO THE CUSTOMER AND OWN THEM.

Great experience with Field Van! Great van and excellent customer service. Everything was smooth…read moreand hassle-free. Highly recommend and will definitely use them again.

Great place to by a used RV. 5stars Very knowledgeable and…read moreno pressure sales. Walked us through on how to use everything. And even helped direct this rookie back up a 5th wheel for the first time.

I was looking for an affordable and reliable car in a hurry. The customer service was outstanding…read moreand the vehicle met my needs perfectly. I didn't realize how reliable Toyota Camry's are and how comfortable they are to drive, even older ones. I am beyond pleased with my experience at Central Auto and RV and would recommend them to anyone!

Went by this place today as my wife and I are looking to buy a side by side and trade in our travel…read moretrailer for a toy hauler. The salesman seemed knowledgeable but lacked personality. We wanted to see several models to make sure we didn't go too big but could still fit what toys we wanted to get. The salesman seemed like we were a bother and interrupted his smoking session even though there was no one else shopping on the lot. He eventually told us that we should like most people and go on the Internet to find what we want and walked away saying to find him if we had anymore questions. I explained that I've looked on the Internet but like buying a house, I wanted to walk inside to get an actual feel for the space. Anyway he walked to his car, grabbed another pack of smokes and we just left. I guess they expect someone to just walk in and impulse buy and not look at different models and sizes.

My husband got a wild hair one week day and decided to go buy a trailer to go camping that very…read moreweekend. It was already 10:30am and we went there and gates were closed, seemed strange to be closed so late in the day but we went to side street and that gate was open. We went in there, drove around a bit, found some parking and walked around looking at several trailers, about 1/2 hour or so walking around and not once did anyone come out or did we even see any people walking around yard. Felt creepy like we were burglars or something so we just got into car and drove across the street and bought our trailer there.

This company was a pleasure to deal with! Very professional, and the purchase and pick-up during…read morethese trying times went smooth and easy. I got a great deal on a 2018 Starcraft RB17, with a sweet little pop- out. It's been an awesome rig! Highly recommended!

Rented a motorhome May 2025 for an event May 2026. Called a week before our pickup date to schedule…read moretime and was told they could only put us in a travel trailer. If I had the equipment and knew how to pull a trailer I would have rented that initially. I was going to rent a truck to pull the trailer until I noticed that evening that the motorhome was listed as available for $370 a night instead of the $185 I paid to reserve it last year. Received minimal communication at my request for a refund, thankfully my bank honored a dispute quickly so I could use that money to rent elsewhere. I would not trust this company. Created a huge headache for last minute scrambling because they are greedy to make more money off people.