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    Sky River RV

    4.5 (2 reviews)
    Closed 7:30 am - 5:00 pm
    Updated 1 month ago

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    8 months ago

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    Randy H.

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    8 months ago

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    Randy H.

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    Ask the Community - Sky River RV

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    Toy Hauler Liquidators

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    I am fairly certain that the staff here sold my ssn and information. The day after I purchased my…read moretravel trailer a fraudulent credit card was opened in my name. I can only speculate that this is where it happened because of the fact that I provided all of my personal information and then less than 24 hour time frame until my identity was stolen but I'll let you be the judge. I don't provide my information to just anyone. Other than that, I love my trailer. I strongly dislike their rude staff, and overall poor customer service. I waited a month after purchase for pickup and was provided no status updates or communication. I had to convince a shop boy to give me the owners cellphone number to get service. The owner assisted me and handled the situation. Which is the only reason, that I did not cancel the sale. The owner was overall extremely helpful once he discovered the issue with his staff. I would not recommend the Sacramento location or their service location. I give one star because that is the least I can give.

    UPFRONT these guys were pretty average....decent response time, and helpful when buying a trailer…read more Too bad that is where it ended... After purchasing a brand new trailer from them they barely return calls or messages, and ignore any normal requests for information on something that I just spent tens of thousands of dollars on. If you expect to work with your dealer in the future and have a seamless experience; this is not your dealer. If you want to be nothing less than a number to a group of people who's only concern is sales volume; then you have found the right place

    Field Van - Annual service includes cleaning out Espar heater vents.

    Field Van

    (18 reviews)

    Follow up to last review posted Jan26th. I maintain. DO NOT BUY A VAN FROM FIELD VAN. Peter Del…read moreToro, Director of Operations, ONLY after I posted the last review, replied and said they discussed it and were willing to work with me to repair the rust. The rust I paid to fix and they missed twice. HIS EMAIL: Hi Rich, I hope you are doing well. I have been talking things over with the team here and we have decided to work with you in getting the rust and paint repair in the ladder area taken care of. We have a guy over at xxxyyyyy in Huntington Beach which is close to xxyyxxy. We have reached out to them and they said they can take care of the repair. We have worked with them on other projects and vise versa and have built a good relationship with them. Let me know what your thoughts are on this so we can move forward and address this issue. Best regards, Peter I took it to get an estimate. That up-fitter could not do the work. I finally got the van in to another mobile home repair shop to complete the work. It cost $2300 dollars. I had used them before and Sportsmobile (the former prior to FieldVan) approved them to fix the van under warranty. I sent three emails and left voicemails letting peter know that I found the shop to complete the repair and to please reimburse me. Nobody replied. I left a long voicemail. NO reply. I finally fixed the van and sent them the invoice. THIS IS THE LATEST RESPONSE: Hello Rich, Your van is past the warranty period and these services were not approved by Field Van. We had an independent shop inspect your van and reveal that the rust was due to normal wear conditions when living by the beach. Field Van will not be reimbursing you for the repair work that was done to your van. Thank You, PETER DEL TORO FIELD VAN, INC. Operations Manager NOT ONLY HAD WE BEEN THROUGH THIS TOGETHER IT ISN'T TRUE. THE VAN WAS ONLY RUSTING WEAR THEY MADE CUTTOUTS TO MAKE THE CAMPER. EVERY OTHER AREA OF THE VAN WAS FINE. THIS IS BEYOND UNPROFESSIONAL. WARRANTY AND CUSTOMER SERVICE IS ARGUABLY MORE IMPORTANT THAN THE VAN ITSELF WHEN CONSIDERING A PURCHASE SO SUBSTANTIAL. FIELDVAN IS NOT HONORABLE OR TRUSTWORTHY. CAVEAT EMPTOR. USE ANY OTHER MANUFACTURER AND GET LIVE RECENT CUSTOMER SERVICE REFERENCES BEFORE MAKING A PURCHASE. THESE PEOPLE SHOULD ARE NOT TRUSTWORTHY AND RATHER RISK THEIR REPUTATION AND FUTURE SALES RATHER THAN OWN THEIR MISTAKES AND INCONVENIENCE TO THE CUSTOMER AND OWN THEM.

    Great experience with Field Van! Great van and excellent customer service. Everything was smooth…read moreand hassle-free. Highly recommend and will definitely use them again.

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    Went by this place today as my wife and I are looking to buy a side by side and trade in our travel…read moretrailer for a toy hauler. The salesman seemed knowledgeable but lacked personality. We wanted to see several models to make sure we didn't go too big but could still fit what toys we wanted to get. The salesman seemed like we were a bother and interrupted his smoking session even though there was no one else shopping on the lot. He eventually told us that we should like most people and go on the Internet to find what we want and walked away saying to find him if we had anymore questions. I explained that I've looked on the Internet but like buying a house, I wanted to walk inside to get an actual feel for the space. Anyway he walked to his car, grabbed another pack of smokes and we just left. I guess they expect someone to just walk in and impulse buy and not look at different models and sizes.

    My husband got a wild hair one week day and decided to go buy a trailer to go camping that very…read moreweekend. It was already 10:30am and we went there and gates were closed, seemed strange to be closed so late in the day but we went to side street and that gate was open. We went in there, drove around a bit, found some parking and walked around looking at several trailers, about 1/2 hour or so walking around and not once did anyone come out or did we even see any people walking around yard. Felt creepy like we were burglars or something so we just got into car and drove across the street and bought our trailer there.

    Sky River RV - rv_dealers - Updated May 2026

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