Disappointed and Frustrated with Booking Experience…read more I was really looking forward to celebrating my 21st wedding anniversary with a romantic sunset cruise and was excited to see that Sea Philly had availability on the actual day. I booked through their online system and paid in full -- the money was taken from my account immediately. Unfortunately, I received a phone call shortly after telling me that the date I had booked wasn't actually available, and that the company managing Sea Philly's bookings "messes up all the time." While I understand that mistakes happen, what followed was even more disappointing. I was told a refund had been issued, but five days later, I still hadn't received anything. When I reached out again, I was told by the owner, Georgette Luna, that the refund was now "out of their control" and being processed by the bank. What was supposed to be a special and romantic experience turned into a stressful and frustrating one. I hope others have a smoother experience, but I felt it was important to share what happened. Proceed with caution if you're booking through their current system.

WOW! If you are contemplating this tour while reading this review - think no further! Pull the…read moretrigger, click the purchase button, and get your behind on the boat. Every aspect of this tour is unforgettable. From the couple who owns the business, to the boat, to the charcuterie, to the actual river itself. Of course - this is very much weather dependent, but we were blessed with a gorgeous evening and sunset. It was a very informative trip - learning a lot about Philly and the Delaware River. We headed out to Petty Island, which is where we anchored up and watched the sun set over the city. I won't spoil the story of the boat itself, but it truly is one of a kind. Beautiful, wood, old-school/Italian style cruiser. It was very comfortable with plenty of space. I felt safe the entire time. Also a nice feature is that it is BYO. This really is such a unique experience to have in the city, and I can't speak highly enough about it.

Palace Travel arranged our private ground transportation for our Party of 5 during our trip to…read moreAccra 3-10 July 2025. We had an Awesome experience thanks to our Guide - Kwaku Boateng and our Driver- Francis Amevor. Francis must be the best driver in all of Ghana. He drove professionally and safely and took us everywhere in Accra, Elmina, Cape Coast and beyond. Kwaku is the most awesome and outstanding Guide ( this is an understatement) that anyone could be fortunate to meet. Kwaku was very knowledgeable everything Ghana. He knew everybody. He was an expert on the past and present history of Ghana. He protected us and negotiated for us with the Vendors. He arranged for us to get great seats and reservations every place we went. I can not thank Francis and Kwaku enough for allowing us to have a great and awesome experience. The Palace Travel management and staff ( Mr Murray and Ms.Sherri) were awesome too! They communicated with me and arranged our private travel needs in Ghana. I highly recommend Palace Travel for all of your travel needs in Ghana and to personally request Francis Kwaku. Respectfully Submitted, Robert L Bell, Sr.

I would like to thank Sherri at Palace tours for a job well done.My trip went as well as I expected…read moreplus more.What I like about my travel agent sherri was that she waas very patient with me.She was always available when I needed assitance ,there willing and able to help.I plan to use her again with my trips to Africa in 2025.Happy holidays Sherri ,job well done !

WHAT A BLAST. We came here for my birthday kind of ironically because online we saw reels saying it…read morewas the "weirdest museum ever," and thought it would be kind of funny/maybe even creepy. Little did we know it was actually FASCINATING; it was so fun to admire every last piece in the museum. The tram guide was great, the pre-recorded audio is helpful and interesting, and the collection is so varied and extensive that you can't help but love it. The pipe organs - fabulous. The walkable "toy box" collection was great after the tram. Overall, I'd recommend this to anyone - it was soooo fun.

What a fun thing to do! We didn't know what to expect and want to say we all really enjoyed the…read moreexperience! Admission was reasonable and enjoyed the self-guided part while waiting for the next tram departure time. There was everything you could imagine - except one thing! A TELEX MACHINE (which I used to operate). When I asked the staff if they had one none of them even knew what I was talking about (early 20's)! We took the tram tour and really enjoyed it. The tram moved at a nice pace so you could really take in everything. So much to see - everywhere. It was a really fun way to spend a few hours on a rainy day! But I urge you to visit rain or shine!

Soulless and cowardly would be the two words that come to mind first. Executives sitting on a…read moreperch not to be disturbed. A staff with horrible PR skills. How do you end a call with "try to have a better day" with someone who just lost a love one? A tour director that is taking the easy way out by calling a guest instead of the family directly to have a conversation. My mother booked a bus tour/Norwegian Cruise tour with a group of old friends that was supposed to leave in September. Sadly, my mother recently passed away, but during the fight of her life she "missed" the cancellation day for Starr tours. Under these extenuating circumstances you would think a company would put people over profits. Not Starr tours. They are doubling down. When I called to plead with them a woman named Sandy kept referring to their policy instead of having compassion. She kept passing the buck saying it's not in her "scope" to make those kinds of decisions. When I asked to speak to someone who can make those decisions she decided to shield her bosses and say they aren't available. All she could end the conversation with was "try to have a better day." It was a cold conversation. Try to have a better day? I don't know how these people sleep at night. I hope their money keeps them warm at night. BTW Norwegian has a 30 day cancellation policy, so they have a chance to get money back out of this, but they clearly aren't working hard enough. I decided to take a trip to their company building to plead with them further. Sandy answered the door and reluctantly let me in after realizing who I was. I gave a copy of the death certificate and once again pleaded my case. I was given the same lip service, but that the person who could help me further wouldn't be in for the rest of the week. I patiently waited for a phone call from a Chris and still haven't received a call. If it's the same person this Chris called my mothers friend on the trip instead of me to let her know she would have to pay extra (over $1,300) for single occupancy on the trip OR we would have to find someone to buy my mothers trip (around $1,800). NO phone call to me as of yet. Also how do you do this to a grieving friend? They were friends for almost 60 years! How can these people be so cowardly? Where is the compassion? In the last few weeks I have had to deal with the unexpected loss of my mother and all of the funeral plans. Spending countless hours of time making the calls to various places to make them aware of her death and this company has the guts to do this. In the bio of the company the owner Sandy sounded so relatable. Her and her husband Pete had to fight, scratch and claw to keep their livelihood and company that her father built from the ground up alive during the pandemic. My mother fought so hard to save her life. I'm so sorry she couldn't call your company on time because she was too busy trying to live. In business you can't always point to policy. Beyond policy, how can you treat people like this and think it's ok? I hope the owner reads and fixes this because the staff is only making a terrible tragedy even worse! Don't force a grieving family to have to peddle my mothers trip. Do the RIGHT thing. Truly heartless and painful experience!

Wonderful driver Walt and tour director Gene! Great hotel, fun trip, will book again soon!…read moreThanks to these wonderful gentlemen.

I recently went on an Alaska Cruise on the Celebrity Solstice with Roma Travel. The day before the…read morecruise Air Canada cancelled our flight from PHL to Toronto where we would have then connected a flight to Vancouver to board our ship. I called Laura the owner of Roma Travel and she told me that she also just received the same text message and she would fix it and get back to me. Air Canada also texted me with a flight that would get us to Vancouver hours after the ship was to depart. After many hours of promised work; Laura fixed the whole groups flights and not one of the 30 plus people missed the ships departure. The cruise went without a hitch and I had a wonderful time. The only thing that could have made it better is if it didn't rain, which I know if Laura had the power she would have fixed that too. This was my third trip with Laura as I crossed off another Great adventure and plan many more.

Traveled on two magnificent trips to Italy with Roma Travel. One trip was in 2017 and the other in…read more2019. We traveled to different areas of the country. Hotels, meals, site seeing etc. included. The price is great for the package you receive. We stayed in 4-5 star hotels and ate at 4-5 star restaurants. My husband and I just booked a trip to Greece for 2019. Excellent experience!! I highly recommend Roma Travel. Ask for Laura when you call.

I just booked my first physical therapy appointment for my broken arm...so rather than wallow in…read moreself pity, allow me to reminisce back to a time when I was active! For Throwback Thursday, I shall write a review for Fly Circus School. I have lived in Philly for six years now and I am not exaggerating when I say this is the best activity I have ever done in our fair city. Back in September, we convinced two friends to join us for a two hour class (know that there will probably be other people with you, though, as there's a ten person maximum). We booked our session easily via their website. On the day of, we arrived about a half hour before and watched the previous group finish up. This was both intimidating and exhilarating - we were excited, yet nervous to try all of the tricks! The owner, Mary Kelly, and the other instructors showed us what they wanted us to do on the ground first. They also taught us some basic terms and harness safety. And then, just like that, they made us climb up the ladder and do it! They were patient with us, but they also had high expectations. Even when I didn't think I was capable of doing something, they encouraged me to try it - over and over again. The instructors really do believe in you and they want you to trust them. I think when all was said and done, I had tried it at least ten times. I was exhausted by the end of the workout, but happy that I had finished such a cool activity! Our friend was even able to nail a catch on her final run. So while it was slightly terrifying going up the ladder and reaching for the bar, hanging upside down while swinging high above the ground was a total rush. We actually had two girls under 12 in our group who were doing even more advanced tricks. They're closed during the wintertime, but perhaps once my arm recovers, I'll be back in the spring to try again!

I've got a bone to pick with whoever wrote that song about flying through the air with the greatest…read moreof ease. Maybe it's just envy of the man on the flying trapeze... I have no issues with heights. I thrive on adrenaline and love a new adventurous way of breaking a sweat. So when I was given a chance to try out Mary Kelly Rayel's Fly School Circus Arts in Northern Liberties, Philadelphia, I figured I'd grab life by the...well, the bar. If you're yearning for a way to kiss the sky WITHOUT jumping out of a plane, have a spare $60 bucks, and wanna test out that arm strength, look no further. Two hours may seem like barely any time, but after hardly any time "learning the ropes" if you will, it's time to ascend. I'll be honest: my first attempt, I BLEW IT. I lost my grip on the bar and fell into the net, basically shaving my face against the rough ropes. It wasn't pretty. It was scary, and unexpected, and jarring. But, as they always say, life's too short to let a net-burn slow you down. I climbed back up. I repeated to myself "Just hold on. Just HOLD on." Wow, what a rush. Your body feels weightless for a moment at the top of your swing, and you can almost forget you're ground-bound. Your next "trick" is scooping your leg's up so that you can hang by your knees. Easier said than done, but I somehow managed. And, unlike Carrie Bradshaw in Season 5 (you like that reference? Flashback Friday), I was able to let go. And just let it all hang out.... Anyway, after 5-6 passes, I attempted one catch. That said, my hands were so shredded and blistered that, just as I did on my first attempt, I hit the net running (ok, flying). This time involved a lot less face-grating (though a lot more hand-shredding) and I knew I needed to call it a night. Despite the sore hands and arms, and the almost-laughable videos of these attempts (no, you won't be seeing THOSE failures), I intend to head back to FlySchool for another attempts. Maybe with a few more callouses, and after a few more pull-ups.... but that said, you don't have to be an Olympic weight lifter to have a great time. I managed 3-4 insane passes, including my very favorite, a backflip! You leave high on heights, and SURPRISINGLY ravenous. An excellent full body workout without knowing it.... Now I know why all the ladies flocked to that man on the flying trapeze. I bet he had excellent abs... Thanks so much to Mary Kelly and her funky bunch for hosting us! Can't wait to see y'all again!

Took the boating safety test with them. The gentleman was timely, friendly, and explained the…read morequestions I missed. Great experience!

We did a 4 hour boat training class with Captain Paul. He was great. He arrived on time. He was…read morevery friendly, patient and knowledgeable. We learn a lot of important skills that have really helped us in our boating.

Staff are super nice, great taste in music inside the shack check-in store place, and a very…read moreentertaining ride to the Mullica River with lots of local information and fun facts along the way. Highly recommend for a fun day trip and you can even get an overnight camping excursion I think? We went for the beginner 2 mile canoeing jaunt. The native flowers & bird watching were amazing along our route. Getting over the beaver dam was a wee bit challenging but if we can do it with a surly teen & tweens... you can too!

Still coming back, year after year. All excellent experiences!…read more It's not their job but, if the rivers were cleared of obstacles a little more, that would make it even better.