It's never a good thing to arrive home and discover flooding in your home, generally most people…read moredon't have experience dealing with home flooding. Fortunately, Vanguard Restoration responded quickly, provided us with an estimate as well as timelines and what we should expect from their services and provided exceptional service. We interviewed three companies and without a doubt Vanguard Restoration was the most responsive and had an amazing attention to detail. Al and Ken are not only professional but responsive, throughout the process they answered dozens of our questions and concerns as well as keeping us updated on their progress. Both have a sense of calmness in an incredibly stressful situation. For most this is not only stressful but also uncharted territory, having Vanguard Restoration as a partner is a game changer and allows the homeowner to focus on recovery.

If you are in need of a reliable and professional company to handle water damage restoration, you…read moremight want to check out Vanguard Restoration. I had a great experience with them after my bath tub accidentally overflowed. Reached out to other companies and none were responsive or helpful. I was feeling frustrated and hopeless until I found Almon Coats on Yelp. Almon got back to me immediately, set a date for an estimate and the job was completed within a couple of weeks at a fair price. He was amazing! I was kept informed throughout the process and the place was left spotless. Could not ask for more. I was impressed by his work ethic and highly recommend giving Vanguard Restoration a chance for your business.

There isn't a negative number or I'd give that to them. I had water damage to my kitchen floor and…read morethey were called in to look at it and fix it back in the beginning of September. It is now December and my floor has been tore up by them and left. Nothing has been done. My husband is 70 years old and tripped and fell and broke his hand. He now needs to see an orthopedic surgeon. Why are we sitting here for months with a tore up floor? Not just the laminate but also the plywood has been taken up where the water damage was. Trip hazard to say the least. Where are they? I'm absolutely furious! This is unprofessional to say the least! If you need fire or water restoration DO NOT CALL SERVPRO!!

They have done an OUTSTANDING job cleaning up our apartment that had gotten covered in dust,…read moreplaster and paint from a company that was doing work in the building beside us. Every nook and cranny had a layer of plaster on it and they got every bit. I've never been somewhere that has felt as clean in my life! The whole team is kind and respectful and you barley even notice they're around while they are working. I recommend them to anyone who needs help. Thank you Servpro!

This company was recommended as a trusted contractor by my inairance company after a house fire…read more They did excellent work on the restoration of my house and the office was easy to work with. I would choose them again.

My favorite part about Paul Davis is that they provide absolutely no warning to the neighbors that…read morethey will be loudly doing work at 7am. Then once they begin, they shout at one another across the apartment as if no one in the building could possibly be asleep. Nice work gentlemen!

Absolutely terrible experience working with Phillip. We hired him & his son to dry & restore our…read morekitchen & crawlspace after a leak. After signing paperwork, him & his son were never out to our property again, only his workers. After they had completed their work on the crawlspace, I knew something was not right. The mold they had treated was still present, but you could see lines where it had been sprayed, the vapor barrier did not go out to the edge of the ground & had multiple gaps & cuts, leaving exposed dirt. They also put the vapor barrier over garbage & clothing. After telling Phillip that I was concerned there was still mold he said it was just "staining". Got another company out to give a second opinion. They told me what I already knew & also provided photos of full mushrooms that are growing off of the subfloor. When I called Phillip to discuss these concerns, he pushed back on every single issue & tired to explain away every concern. When I continued to press that this was not quality work, he asserted that I was "supposed to be a Christian" and he's stated "I've dealt with people like you before". Despite being a Christian, I do not appreciate being taken advantage of. Also of note, he billed my insurance for expenses I know he did not provided. He also keeps bring up payment, after being told the full estimate has been paid out by insurance, multiple times. Work aside, he did a awful job communicating with my insurance. Even after being asked to provided photos in 3 different emails, he did not & I ended up having to submit them myself. He then sent an unprofessional email "apologizing for offending" my insurance adjuster when she continued to ask him for documentation. At this point it is a complete loss for us. Insurance has already paid out the $7000 claim & I will need to pay for it to be fully redone out of pocket. Would not recommend this company to anyone.

Professional, Knowledgeable and they do a complete and thorough job. Very adept at handling…read moreinsurance claims as well. I highly Recommend!

In March 2023 with the big wind storm we had, it damage to my roof. I contacted CMS to repair my…read moreroof. At that time I left a bad review and they reached out saying it was an employee that no longer works there and wanted me to give them a second chance. My bad!!! I gave them a second chance and deleted my review. They gave me an outrageous quote which was sent to my insurance company. My insurance kept reaching out to them, trying to come to an agreement but CMS would not reply. CMS wanted me to forward a statement that they had wrote ( pretending it was me) to my insurance company. Outrageous!!! They stopped responding to me and my insurance company.As we were reaching the end of the year and rain hitting I had to move on. I reached out to another company, had my roof replaced and still have yet to hear from CMS. Outrageous I DO NOT recommend!

Very nice and professional. They squeezed us in and came out to replace our busted vent turbine…read more The new one looks great and no debris was left behind. Thanks!

Stanley Steamer showed up to fix the problem and found the source of my water problem in the crawl…read morespace. They showed up and corrected everything. I am very pleased!!!

Bait and switch in my opinion. A $250 estimate turned into a $500+ job because I had rugs, not…read morecarpet. What's the difference? Update! Company promised a call to reconcile. Never happened