I needed to reroute a downspout from a second story gutter to ground level pvc drainage. Gonzalez…read morehad a very good rating. I received an email asking if I needed a quote within minutes. The next morning by 9 am I was notified an installer was on his way. I got a verbal quote while Caesar was there and an emailed quote later that day with a follow up call. Service was performed by 1 the next day and completed in just over an hour. Caesar did a great job and was clued into exactly how I wanted the project to look. They even had the same color as my taupe 25 year old gutters. Quick, professional service with great follow up. Also the best price compared to others.

They installed some downspouts and had to cut through the deck - which is totally fine. But they…read moretore the heck out of the plank they made a cut through with a multi tool- scratching and marring the area all around their ragged, poor quality cut. Really shoddy work and just terrible. They also repitched the gutters to the extreme just dropping the ends to make quick work of it and so they look terrible. They then left out gutter wedges that I then had to call them about and convince them to come back out to put back in. They said via phone I wasn't missing any but I was standing under my gutters at the time and looking up at the gutters and could see them missing. The crew also left garbage from the project around my house. The scrap from cutting out the gutters for downspouts was just left on the ground, the park of the deck they cut out they just dropped on the ground. Really really poor quality work overall.

DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

This company engages in spurious HIGH PRESSURE sales tactics. The "inspection" (he didn't even go…read moreon the roof) and estimate, promised to be 90 minutes, but actually lasted over 3 hours. I REPEATEDLY told the sales rep that I would not sign any contract until I had more quotes, yet he kept insisting. "This price is only good for today." "Let me talk to my supervisor to see if I can get you a better deal." In the end, he promised to send me a quote for later review, but then ghosted me. These tactics are insulting. After he left I looked at their Better Business Bureau website, and saw similar complaints. I do not recommend doing business with Home Genius Exteriors.

I called 3 times to try and set up a time to do a quote for a roof. The estimator never called…read moreback. We moved on and got other quotes. The work is going to be awarded to another company and it's a 60K job. If I were the owner of this company I would be furious if I put someone on the payroll who lost 60K in business because they are too lazy to return a call.

Not great. We had our roof and gutters replaced. The roof work seems solid (but what do we know?),…read morebut everything else leaves me frustrated after spending $25k. My main complaint, the sales person promised the crews would be clean and put tarps down to catch 100% of the debris, and we wouldn't even be able to tell they'd been here. Now we're four months past the install and we are still picking up bits of shingle, tar paper, plastic, and most egregiously, ROOFING NAILS in the yard nearly every SINGLE time we do yard work. In the first two weeks we picked up over a hundred nails from the yard and DRIVEWAY (come on, now!). We seriously found two more yesterday and two more today. It's NEVER ENDING. With the sales guy's suggestion we had them put in wide mouth gutter drains to help with the constant gutter clogging problems -- so what do they do? First they installed them wrong (oversized drains with standard drain holes does no good), so I printed out and handed the project manager installation instructions from the manufacturer. They came back out to redo it, but contrary to those instructions they used a ton of caulk, and also put caulk on every joint. Guess what gutter debris does when it hits a caulk. We also had them do some siding repair and had to be extremely specific about what we wanted them to do vs asking "replace anything that's rotting" which I would expect to be a reasonable request. I expected SO much more from a family company this old and established. Sadly, NOT recommended.

They did an excellent job. Great communication can care. We will certainly use them again.read more

Reasonably priced and professional service, removed a big build up in our gutters quicklyread more

Excellent Roofing Job at a Great Price…read more I highly recommend Orange General Contracting. I got estimates from six different roofing contractors, and Orange General Contracting gave me the best price while still providing everything I wanted in a new roof. They replaced my entire roof in just one day, starting around 7:00 AM and working until about 7:30 PM. The crew worked hard all day and did an excellent job from start to finish. The new roof looks great, and I was especially impressed with the cleanup afterward. They cleaned the property, ran magnets for nails, and hauled away all the old roofing materials. Best price out of six contractors, excellent workmanship, fast installation, and great cleanup. I would definitely recommend Orange General Contracting to anyone needing a new roof.

Michael responded quickly to my inquiry. He inspected my roof, identified the source of my water…read moreleak, explained the cause of the issue and made the appropriate repairs. Michael is friendly and professional. I would highly recommend his services to my friends and neighbors.

Housetop Roofing has replaced two roofs at two different addresses for us over the years and always…read moredone an OUTSTANDING job. They did such a great job of cleanup afterward that, except for the spanking new roof, we couldn't tell they'd been there. They left no trash or loose nails behind. The roof was dry and tight and sure kept us dry! We were so happy that we recommended them to a neighbor and a coworker and they were also very happy with the jobs done. HIGHLY recommend them!!!

Very prompt in replying to my initial email and the receptionist was very friendly!…read moreThe estimate was fair and after accepting the offer, the work was done quickly and professionally. It happened to rain very hard two days later so I know they fixed it right, because there is no leak. Perfect!

They did a great job and were polite, respectful and very neat. The communication was excellent. I…read moregot a new screen porch , siding , and custom steps. From Beth in the office to Brandon and Kevin on oversite as well as crew guys , I was very pleased.

I called to ask a question. The call was answered by a rude and abrupt woman. If this is their idea…read moreof customer service I would avoid them.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

Excellent work and professional service! Highly recommend this company! They show up on time and…read moreprovide useful feedback throughout the process! The worksite is clean afterwards and the price quoted is the price paid.

From the owner: We are a local exterior / interior restoration and renovations company, We specialize in projects…read moresuch as. siding, roofing, windows, doors, decks, etc. Interior projects involve. Painting, drywall, flooring, light fixtures, etc. We look forward to seeing you soon!

Five Oaks Roofing Plus exceeded every expectation. From start to finish, the experience was…read moreseamless and professional. Wayne and Sherron were fantastic to work with--responsive, honest, and incredibly easy to trust. I felt confident every step of the way that I was in good hands. Their crew showed up on time, worked efficiently, and delivered high-quality results without cutting corners. What really stood out was how clean they left everything--no debris, no hassle, just a job well done. On top of that, their pricing was fair and transparent, which made the whole process even better. I would absolutely recommend Five Oaks Roofing Plus to anyone looking for a reliable, trustworthy roofing company. Five stars all the way.

Five Oaks roofing was able to come out quickly and look at a leak in my mom's house. They were…read moresuper nice and accommodating and very knowledgeable. Gave us a couple of different pricing options as to how we wanted to proceed with the repair. Would definitely recommend hiring them if you have a roofing issue.