Live here if you like to experience untimely and improper building maintenance, management incompetence/neglect, and subpar valet services. Upon movein, be prepared for leasing to bait and switch your apartment for one you did not sign lease for, and prepare to be inconvenienced or stuck in that unit or pay the $2,500 transfer fee for a mistake made by them. When you host a house warming, warn your guests that the heating and ac unit does not work and flips on and off. That the unit leaks and floods on the inside so that mold and bacteria can grow a culture to get them sick. The sharp edges on the flap can cause serious injury from just opening the thermostat almost removing a finger. Similarly, have an excuse as to why your floors warp and inform your guests that it takes on average 3-4 times for maintenance to stop a leaking kitchen sink, bath tub plug mechanism, apartment phone to the front desk, dishwasher, and watch out for the blasted elevators. Even through routine 'maintenance' you can expect to get stuck once or twice a year for a couple hours or so until the firemen save you. Try also to enjoy recalled bosh convection oven appliance that blows up and creates fire hazard spontaneously. In one year of living here, I have had many issues like the ones above in addition to noisy neigbbors and management pleads the 5th on everything. Management stole a friend's personal medical documents from then and refused do give them back which is an unlawful breach of HIPPA guidelines. They like to keep random files they have no rights to, and they refuse to give documents back and threaten to call the police on you if you ask for something to be done about an issue and follow up in good faith. They do not take action to make living spaces cooperative. They tolerate noise complaints and choose to ignore issues. In fact, Christine Henson, current Head of the management office, willfully shirks on all her promises, and is known to say that they are quote working on something behind the scenes, and 9/10 times no acceptable resolution is found. Their accounting system is flawed and they like to make concessions disappear from your ledger so as to trick you into charging more rent. The untilities are meant to be billed in bulk to lower cost, but it's really a scheme to make people in studios and 1 bedrooms pay more for the energy used 24/7 in common spaces amenities and where the largest units use the most energy. Do not expect half of the concierge staff to lift a finger for you, but you can expect 10 packages to go missing at the valet in a year's time. Also, you can count on the valet letting your grocery's go bad, promise dry cleaning will be done on a certain date for a special event and fail to get it done, and alterations to be done at a low level so that they unravel or come undone. The surrounding area on the block is always filled with garbage and you must watch your step because there is a pile of poop every stretch of the block. Enjoy the building in all of its 'character.' The units above the model corporate apartments from the 43rd floor up are poorly constructed because they started to bounce checks for the construction workers so they started to cut corners and the electrical is faulty, plumbing is horrendous, and on average 2 of the 4 elevators are down. One resident lost a million dollars worth of artwork because there was a weak pipe that broke in the bathroom flooding the apartment. Corporate is extremely unhelpful and one office worker admits that bad people run the Moinian group and if it weren't for their check they would stop working there. If that doesn't tell you enough, the Life Time gym also has broken down amenities. The spa and cold pool are constantly out of order. There you go when corporate doesn't care the staff at sky doesn't care and they charge a premium for rent and make residents suffer from their mistakes. But, by all means move in. At least the lobby you pass in and out of for a few seconds each day has about 10 million dollars worth of work into it. read more

I'm giving one star only because it's not possible to give negative five. If you're looking to experience what it's like to have your emails ignored for ten days or to receive no response at all, then this is the place for you. Being falsely accused of damaging the property and then having a substantial amount of your deposit deducted seems to be their specialty. Don't expect your evidence to be acknowledged, especially since they might even dispute your move-in date. A truly disappointing experience. Thankfully, I have finally moved out! The management and front desk at the apartment are abysmal. Here are my experiences: 1.Noise Issue: I had a neighbor who played rock music from 2 am to 5 am. Despite multiple calls to the front desk for help, it took three attempts before they finally took action. Ironically, they informed my neighbor that I was the one complaining, leading to threatening and abusive letters from my neighbor. I reported this to the management with no response. 2. Ineffective Communication: The only way to contact management is through email, which takes at least a week to get a useless response - if you get any at all. This is especially true for practical issues like resolving security deposit returns. 3.Racial Discrimination: The front desk blatantly discriminates based on race, treating white, black, and Asian residents differently. Their arrogance makes it seem like they own the apartment. 4. Security Deposit Issues: Issues I pointed out during move-in were dismissed, but at move-out, they wanted to deduct over $2,000, refusing to listen to any objections. When I emailed the management evidence, as expected, I received no response. I am now preparing to take this to small claims court. It's regrettable that it has come to this, but their long-standing arrogance left me no choice. This team is a disgrace to what could have been a great apartment. 5. Security Concerns: Despite paying high rent, residents, including myself, risk being robbed in their own homes. Astonishingly for a building that claims to be a luxury apartment, there are no functional security cameras. I had inquired about this issue, but to no avail. For anyone considering moving in, please ponder if you can tolerate all the aforementioned problems. read more

I worked for this company and can advise you not to rent in any of their buildings. They are absolute slumlords. As an employee, they tell you that you are not allowed to tell new or renewal clients the truth about what the company will or will not do/will fix or will not fix. They try to secretly replace you with random brokers that are friends with the vice president. They have staff that constantly changes because they are so abusive that no one can stand working at this company longer than a few months so clients will never have a coherent conversation because the next person that comes is not trained to take over the previous person's job. Everything terrible you read about them is completely true. They are not interested in being fair, keeping their promises or treating their clients respectfully. They only care about their money. A lot of their buildings are 20% affordable due to tax breaks the landlord gets. They will approve anyone and soon you will be living with people that have a criminal record. Elevators and air conditioners fail, there will be leaks in ceiling walls and you will have cockroaches. Trust me, I worked her and have learned all about the tactics they use to sell people on their properties when in reality they will not keep their word on anything. Stay away from this company if you can. Below read about their lawsuits: https://www.alblawfirm.com/press-mentions/interest-rates/ https://www.bisnow.com/national/news/multifamily/moinan-facing-100m-lawsuit-over-limited-amenity-access-57105 https://www.facebook.com/notes/715716132379381/?paipv=0&eav=AfZX0xUivEFZDS0Cc5ucFMMjwGhXMjBIPu3e2LvRX3bdrCxFk0jpbvg7r8Ebx-FTM1w https://www.nytimes.com/2009/01/14/realestate/commercial/14joe.html https://observer.com/2009/06/atlantic-suing-silverstein-moinian-over-affordable-housing-financing/ https://www.gawker.com/501898/joe-moinian-slapped-with-suit https://therealdeal.com/new-york/2020/02/25/moinian-sued-for-charging-market-rate-rents-despite-tax-break/ https://therealdeal.com/new-york/2020/06/19/mayoral-candidate-sues-moinian/ read more

It has been 64 days since we moved into our unit. There are still 8 huge pee stains and throw up stains in the hall on our floor - the 62nd floor. We pay $8200/month for an unlivable apartment. Sky management does not care. 3/4 of the broken/failures in our unit are still broken or are failures 64 days after move in despite never-ending emails and phone calls to Sky Maintenance and Sky Management. They don't care. More than 2 months have passed and they have fixed 3-4 items in a long list of repairs, and that only happened after I called Sky Management about 50 days in and spoke to Mila. She checked the system and only about half of the repairs that I reported were even listed in the system, despite constant emails for 50 days. That day four things were fixed in a list of 10. They have never come back to fix the rest of the list. These items have been reported since the day we moved on July 31, 2022. They still haven't been fixed. - one sheer blind one blackout blind in secondary -haven't slept past 6:45 am since August 1st because the sun blares into the bedroom - the bulb in the kitchen and the bulbs in the bathroom are so dim that it is literally hard to see. Tenant cannot replace them-fixture is locked. Building said that the kitchen bulb was replaced -must have been replaced with another 40W bulb -still can't see -there is a long LED strip in the master bedroom under a long shelf. It has fallen onto the floor -Before moving in in July, saw a large gap between the countertop and the backsplash in the kitchen, making the kitchen look dated. Asha, the leasing agent that we dealt with, promised that grout would be added or it would be caulked before move in on 7/31/22 - still not done read more

I have lived here 6 years and the building went downhill. My apartment smells like a weed factory. I have the racist next door. Building is out of control. Back door of building always broken. Homeless people are living in building, enter the building, and management refuses to hire security 24 seven. Their reply is call the police, tell the concierges. The concierges have to deal with the out of control tenants the drunk tenants the fights the homeless. The concierges do a better job than mgmt. Fire mgmt. Mail being stolen, homeless people walking around the building. They call it the decorated projects. What is mgmt doing nothing. Blasting music from my neighbor from hell, who should have been removed when he attacked 2 tenants. In the beginning my comment was nice, now my comment is to run. I would like to know what kind of background check the leasing office did. They sure in hell didn't do a good job. Their electric bill is outrageous and they think people are stupid. So sad. Drugs, pills, weed, prostitution, Pornography, you name it you can get it at Sky. Tenants are afraid to go out in the hall at night to empty their garbage because of people lingering in the hallways. Outrageous! Numerous occasions of finding someone lingering in the hall, and my remark is get out or I let my dog go. read more

Worst Apartment experience of my life 1) Management is RUDE & inept. They hang up on you unless you're calling to compliment them. If you have a complaint get ready to get railroaded and hung up on. 2) If you are even considering renting here, or anywhere NEAR this horrible place, be sure to go at night for they have installed EIGHT columns of NEON LIGHTS, each one being 67 stories tall - (4 x's taller than any neon billboard in Times Square), on the sides of the building which make it literally impossible to sleep. I heard the neighbouring buildings were severely adversely affected & that one child was pushed to a seizure episode from these lights. If you need to sleep while living in NYC - DON"T RENT HERE nor anywhere near this building - they've made it impossible 4) The building is made like an IKEA cut out. If the above were not an issue perhaps paying such rates for a shoe box would be alright but given they are unlivable & have horrendous management, I'd seek a more solid building that actually allows one to sleep at night & is not an adversary in the day Gook luck & hope this helps you to find a much better place. Almost anything else would fit the bill read more

Still waiting for items in our unit to be repaired more than 60 days after we moved in. Our unit has been unlivable and we have paid $8200 in rent for the last two months. Sky will not reduce our rent - even though the microwave was broken, the wine fridge was broken, the ice maker was broken, the baseboard fell down when we opened the dishwasher exposing large holes, which endangered the life of our cat. The bulb in the kitchen was so dim that you could not see - it has been replaced but the bulbs in the bathrooms, which are equally dim, have not. The gap between the countertop and the backsplash has not been grouted or caulked (Asha, the leasing agent, promised to do this before we moved in on 7/31/22.) It still hasn't been done and our kitchen looks very dated as a result. And there are still 8 huge pee and throw up stains in the hallway. And yet, Sky management won't discount our rent a dime despite the fact that our unit has been unlivable for two full months. DO NOT MOVE INTO THIS BUILDING - THEY WILL TAKE ADVANTAGE OF YOU AND PROVIDE NOTHING IN RETURN!!!!! read more

Worst development in NYC. & I've lived in a lot of NYC apartment buildings. Unfriendly, rude, impersonal & they jack up the outside of the Sky towers with 60 story tall neon lights which keep residents living here (as well as I hear all in the neighborhood) awake & tormented at night. I was told they are doing this because of low occupancy both in their residential units & no movement in their retail business. Depriving your tenants & neighbors of much needed Manhattan zzzz's is probably not the most intelligent tactic to remedy these low occupancy issues Live in the Sky From Hell at your own risk .... read more

Management has no concern at all for the well being nor health of residents in the neighborhood. For a full 2 years now they have been blasting 8 columns, 70 stories tall each, of NEON LED lights which they keep on all night long depriving all of us of sleep, and causing health issues. Not to mention, these lights cause cancer. No mater how many times we have requested them to turn the lights off, no mater how many times our Council Member has asked them to stop, they continue to illuminate their towers, causing illness, loss of sleep & unrelenting stress for those of us living in the neighborhood. read more

I have lived at Sky for almost two years. While the building, amenities and views are fantastic, I encountered two fatal issues which have not been resolved by management. My dryer and A/C have not worked since I have moved in believe it or not. Maintenance doesn't seem to have a clue what's wrong with them and I was told to use a dryer from a vacant unit as none were available. For a luxury building, it's completely unacceptable. Be mindful of this and confirm all appliances work before moving. read more

We are moving out - SKY has illuminated the whole 70 building with these absurd 70 story LED lights that keep everyone awake & if you are sensitive to LED / NEON lights, chronically sick I'd avoid this place at all costs as management values the dollar far more than the health / safety of their tenants. It's obvious in everything they do As soon as our lease is up - we're out of here (as are at least 4 of our neighbours) read more

I moved into the Sky in April. I live in one of the Premier Floors. I have very nice views such as the northern view of the Hudson River, and all of the west side. The staff always greets me when I come in, and the lobby always has a very nice scent. The amenities are great- the gym, pool, garage, and laundry/postal services. Very accessible area in Hells Kitchen! read more

Worst building & management ever. Completely inconsiderate that their 8 columns of 70 story NEON lights on ALL night long are causing people not only to loose sleep week after week but seizures ,migraines and cancer - and still they do nothing. They are destroying the neighbourhood & making people sick Stay away - stay far, far away read more

WORST - most EVIL, MONEY HUNGRY complex in NYC. They have NEON lights, 65 stories tall that not only keep residents awake but all of Clinton awake, even instigating SEIZURES in vulnerable residents. They are inhuman - STAY AWAY read more

There's no place better to live. The luxury and amenities are here. The proximity to Time Square and the Hudson River is great. The schools nearby are great. I've lived here for 8 months and I couldn't be happier. read more

Love the location and the building is luxurious. Max my Jack Russell Terrier and i resided here a little over a year. Have great neighbors. If you looking to move to Midtown, I recommend live at Sky. read more

i was working there, they have the worst stuff from the managment to the vallet service. i quit from the vallet because they are stealing packages. i wanna tell you guys stay away from this building read more

They advertise that they have a pool but they don't advertise that it will cost you over $100 to use it one time. The lobby was nice but the carpets in the hallway were gross. I decided to pass. read more

The building is very pretty, but the staff sucked!! The rental agents were not very friendly and it almost felt I was wasting there time. The whole place had a weird vibe to it. Eh.... read more