It's great to have a car mechanic that can be trusted no matter what. This is my go to shop for…read moreeverything.

I was recommend to call LBP when I needed a tow urgently after my tire came off while driving due…read moreto negligence from a recent tire install. when the driver arrived he advised he would damage the car if he put it on the truck as is. He called his boss who lived right around the corner to deliver a jack needed to lift the car and reset the tire properly. Mike came and assisted with the lift and resetting the tire on his day off. I was so appreciative they went above and beyond so my car damage didn't get damaged anymore. They assisted me with two additional tows through this ordeal and everyone from the owner down to the office staff have been wonderful to work with. They took the stress out of a stressful situation and can't thank them enough.

I broke down and needed a tow. The Yelp app told me LBP Towing was close by and had a good rating…read moreso I called. The communicated a 1 -2 hour wait and they showed up at the 1 hour mark. $125 quote to tow from Londonderry to Salem. Not too bad. So overall, I got towed home with no issues. I would recommend.

totally charged too much for tow. Then had the nerve to charge $125. administrative fee!!!! and…read more$10. for outside charges, whatever that was!!!!

Scheduled in a service for my 40' 5th wheel to have my leaf springs replaced and bearings serviced…read more The most friendly staff ever. Price was almost HALF what the RV dealers wanted to charge me and they had it done in 2 days, RV dealers wanted me to leave it for at least a week. We travel full time so a week was out of the question. Everything was professional, owner is onsite everyday and legitimately cares about his customers. I would travel across 3 states to get any service I need done again.

Please watch out for owner Ryan Crete. After dealing with him, trust me, that all of these negative…read morereviews are absolutely true! He will threaten you, and refuses to provide you with any documentation regarding the fees he charges you - which is absolutely illegal. We were charged over a thousand dollars for a tow that was less then 30 miles! I wish I was joking! When we asked for an invoice to review, he refused and said if we don't meet him in person that evening that he will sue us for every penny...you know, for all those charges and fees he refuses to show us. Just a tad bit more information so you know who you are dealing with: - He was arrested in 2024 for criminal threatening, intimidation, and disorderly conduct...sound familiar? - The State of NH filed charges against him and he was found guilty for operating a non-registered "Buy here, Pay here" car dealership & finance company and was ordered to pay the State fines and repay everyone he scammed. - His tow rates are wildly inflated and 2-3x more than any other tow company in the state!! PLEASE! If this company or this man tows your car, do NOT let him intimate you or threaten you into paying HUGE amounts of money or fees that he cannot even justify or provide you. Know your legal rights, and ask for an itemized invoice and advocate for yourself!! He is a scammer who uses intimidation and threatening tactics to scare people! Legal rights & consumer protection: RSA 262:35-a Saf-C 5205.07b

Very unprofessional and rude over the phone. Man was more concerned about what was going on in the…read morebackground then the situation itself. TERRIBLE customer service, shitty place in general!

Customer Service is beyond 5 star!! John and Laurie were so helpful, professional and extremely…read morepatient. My car was hit, no fault of my own, and the other insurance company gave me such a hard time. Everyone at the collision center was so helpful with the process and they do a great job! I will go to them for ANY of my auto body needs, hopefully won't need to but they are the BEST!! -Nikki - 2013 Kia Optima

Birch Street Collision, is the best. My SUV, was sideswiped. I brought my SUV in for an estimate,…read morethey did it while I waited. They made the whole process easy and quick. They even called the rental company to pick me up for my rental car. The work they did on my car was PERFECT, including a scratch, that wasn't even part of the insurance claim. I thought it would take longer but it was ready, right on time, My SUV was given back to me completely cleaned, inside and out. I would highly recommend this body shop to everyone.

My wife recently had an accident that required her Toyota Rav-4 to be repaired. In my prior…read moreexperience, my insurance company chose the auto body shop to have my pickup truck repaired after someone hit and ran in a parking lot. That experience was a nightmare as that shop did not communicate well, and when they did it was a series of false promises of when my truck would be ready that they did not deliver on. This time I decided to have the insurance company issue me the check and I would chose the shop. After a lot of research, I chose Spacetown Auto. I knew I had made the correct decision after my initial meeting with Christina. As a former employee in the insurance industry, she knew the ins and outs of what insurance companies try to do to minimize their bottom line. I actually learned a lot from Christina through the process of repairing my wife's car. Throughout the process, not only was Christina communitive, but she acted like an advocate on our behalf. For instance, there were parts the insurance company wanted to be repaired, but Christina insisted they be replaced with new parts. She even got my insurance company to refund part of my deductible due to them delaying the repair. No one ever wants to have to use an auto body shop, but if you find yourself in a situation in which you must have your auto repaired, Spacetown Auto is the place to go.

Unfortunately, I was in a car accident recently. As soon as possible, I had the car towed to…read moreSpaceTown. The initial insurance estimate came in at a little less than $3,000. I was sure I would not get away that easily. The team at SpaceTown told me not to worry, and this was normal. They would continue to submit more information to get the entire project completed. The insurance company provided me with little information, but every time I called SpaceTown, they were on top of it. They did a beautiful job putting my car back together. I can't tell it was in an accident. It looks great, rides smoothly and the pain matches perfectly. They dealt with the insurance company to make sure everything necessary was covered. It saved me a lot of headaches. I highly recommend them for autobody work. They are great to work with and do a wonderful job.