I show up at this marina for interest on a boat, but instead the receptionist didn't even…read moreacknowledge us when we walked through the door and stood right in front of her, nor did the sales people playing ping pong. I had to interrupt the receptionist from playing on her phone; she said that we were quiet walking in and she didn't hear us bc of the heater. How the heck you couldn't hear us when two people were having a conversation right in front of you. The sale guys did not seem interested in selling anything. It almost felt like we interrupted their ping pong game. Lol!! Then Nick the sales guy sits us at his desk. We had interest in a boat that we did see on their website. It was pending sale. So he mentions a jet boat, that they just got in on a trade, gave us details and explains it has not yet even been looked at and when it does he will let us know. Gave us paperwork on it and told us we'll be hearing from him after they inspect it. Why do I receive a phone call two days later from him saying it was sold 10 minutes after we left. The boat hadn't been inspected, nor it was never listed -it came from your mouth. Well I will never be back because the place taken their own judgement on not selling anything to us. You must thought differently about us but now I am happy because another person made the sale. Good luck and please work on not judging a book by its cover!!

During the boat show at Devos Place in 2020 I made a deal with Nick Farris at Gull Lake Marina in…read moreCoopersville Mi. to purchase a Crest 2020 Classic DLX 220 SRC for $49,669 . He gave me a copy of a marked up estimate sheet stating so. We talked about finalizing the deal the following week as it was Sunday. When I received the official paper work to sign the options were changed, a steering package was switched to lesser package, $1943 lesser. When I mentioned it to Nick he stated that it was because the boat he gave me an estimate on was set up for a motor of 200 hp or more, I ordered mine with a 140hp so they changed it but failed to give me the credit for the difference. He said he would talk with his manager and see what he could do. He came back with "You're in luck, my manager agreed to make up the difference.". I'm thinking I'm in luck?, but let it go. He then sent me another purchase agreement that took off $1,399.42. A little short of the $1943. I brought this to his attention and after speaking with his manager he again stated " You're in luck ..." . The last purchase agreement I received from him took $1,840 off the price, it should have been $1,943. At this point I was tired of arguing with him and agreed to pay it. I was very happy with the boat overall, but when filling out the survey that Crest sent me I did not give good reviews to the dealer. I then received a call from the service manager at the dealer. He was very understanding and stated that he would do what it took to make it right. He indicated he was going to give me a credit on my account there. I was wrong. I had trouble with the snaps coming apart on my mooring cover which I thought were under warrantee. I brought the cover in and they fixed it, no charge as I stated I thought it was under warrantee. I then had more snaps come apart the following spring and brought it in and they again fixed them no charge. In the mean time I made some purchases and charged it to my account and it made my account have a negative balance of $43.79. I didn't think anything of this as I was expecting to be credited with about $100. I was wrong, when I called the service manager he stated that he was under the impression that by him fixing the mooring cover the second time that it took care of the $100 that I was never credited for on my original purchase. Now every month I get a statement in the mail reminding me that I owe them $43.79. I sent him this letter and he said we'd call it even. Since then I have had the upholstery start splitting at the seams. I called the Marina, sent them pictures and he said he would forward it on to the warrantee dept. I never heard from him so after 4 weeks I sent an email, another 4 weeks went by and I sent another email. The response was "To my knowledge someone else in my dept was supposed to take this case over. Since that happened we have been cut off from any sort of Crest warranty because we are no longer a dealer... Unfortunately there is no longer anything that we can do." I can only assume that Crest cut them as a dealer and I am cutting them as a supplier.

Really happy with my experience at Camp & Cruise. I bought both a boat and a new truck topper, and…read moreI'm very pleased with both purchases. The staff was helpful and made sure I got a great deal on each item. Even though the store was busy--which isn't surprising given their solid prices and selection--they still took the time to answer my questions and guide me through the process. I appreciated the attention and care they gave, even with a full store. Overall, great service, great deals, and I'd definitely go back again.

This place has some of the most unprofessional and worst salesman I've ever dealt even the front…read moreservice desk was terrible to deal with..John flikkema didn't follow up for days after saying he'd call back the Monday after the weekend I had to call to see if he was even trying to help me at all with the loan process after 5 days passed with no communication from him he kept lying saying he was working on it..long story short I was pretty much blown off by the whole place...Do yourself a favor and go to a different boat place I'm serious

Great service. Drove from out of town, bought a motor that I couldn't find anywhere else. Came and…read moremet me on a day they were closed and to call if I had any questions installing it. Even gave recommendations of nearby restaurants.

From the owner: West Michigan's premier dealer in Lund Fishing Boats as well South Bay Pontoons. Sportfisherman's…read moreCenter, INC is a family owned business that has had the opportunity of serving it's clients since 1972. We hold numerous Mercury CSI awards as well as over 50 years worth of other manufacturer's accolades. All of our service work is conducted by factory certified tech's.

Not sure I spoke with, but I called Hall's seeking help with a Bennington Pontoon that I had…read morerented. I could NOT find the gas cap/filler. It was hidden on the non-dock side of where this boat was docked. They were very helpful with both instructions, and kind demeanor. Although I was not buying anything, they took the time to help me. If I was shopping for a water craft, this experience would have me return here for sure. Thank you for your help!

So I searched for over a year to find the type of boat I wanted and found it online at Halls Boat…read moreCenter for an excellent price. I live in Washington State and was very hesitant to buy it sight unseen but decided to put my trust in salesman Jim Rigby. The process of getting the boat across the country had challenges but every time Jim and his team exceeded my expectations. And I love the boat! Too bad Jim doesn't sell cars, or houses or appliances cause I would like to make all my large purchases with him. It's the type of service you don't see very often so I just had to write a review.

I had a great experience buying and getting boat delivery…read more on second year of retrieving boat from their storage my over communicated instructions were ignored. I was treated with disrespect by Joel from customer service. I will not return for storage or service

Action has had my lift cylinders for my Mastercraft boat life since last October and after…read moreattempting to install the lift last Tuesday May 18th and realizing the cylinders weren't repaired, we are now, 10 days later just before a holiday weekend, being notified we need new cylinders and maybe we can find a pair. This is unacceptable and below the credibility and reputation of Action Water Sports. The fact that Action didn't check the cylinders before my scheduled day of install is unprofessional. They also found a crack in a cross member of the lift and said to us "oh yeah, I think I remember that last year and didn't tell you." So we scrambled to find a portable welding service that day to weld the cross member to then find out about the cylinders leaking. There are no words on how disappointing we are in the quality of work performed from Action.