I had a very disappointing experience with Kingseed Family Dental…read more Before receiving two fillings, I made a point to be proactive about costs. I worked with the dentist to submit a predetermination of benefits to my insurance so I would know exactly what to expect financially. Once the predetermination of benefits came back, I paid that full amount at the time of service, believing everything was settled. About a month later, I received an additional bill for $12. While the amount itself is small, that's not the issue--the issue is transparency and accountability. I reached out simply to understand why there was a remaining balance after a pre-estimate had already been completed and paid. Instead of providing a clear explanation, I was told to contact my insurance company myself. As a patient, I believe it is completely reasonable to ask questions about billing--especially when I took the proper steps upfront to avoid surprises. What's most concerning is that rather than addressing my question or helping clarify the discrepancy, the practice chose to dismiss me as a patient, citing a lack of trust in their billing process. That response felt extreme, unprofessional, and dismissive of a patient's right to understand their own healthcare costs. I expected better communication, transparency, and respect. Unfortunately, this experience left me feeling that patient concerns--especially around billing--are not handled with the care they should be.

Easy to make an appointment and staff were very friendly. The practice is clean yet stylish and…read morechic, not your average dental office by far. I revived services from Karissa and she took great care of me! Would recommend!

I switched to Johnson Dentistry last summer after several years with another dentist, and I don't…read moreknow why I didn't do it sooner. His office is clean and comfortable, office staff and hygienists are friendly and professional, and Dr. Johnson is friendly and really takes his time with you. He accommodated a same day dental emergency for my son, and scheduling is convenient and you don't have to wait weeks for work. After my initial cleaning, I was able to come back and have an old filling replaced. He was generous with the Novocain and really took time to do it right. On my last visit, the staff even accommodated a walk in patient and got him signed up for his first appointment, something my former dentist wouldn't have been able to do for months. Not dreading dental appointments anymore!

The entire staff is amazing. They have all the latest equipment which makes the visit fast and…read moreefficient. Dr Johnson is great and the pricing is extremely good.

After some traumatic dental experiences as a child, I finally found a dentist I liked. But, as it…read moreturns out, he didn't accept Delta Dental and it costs $250 just to get my teeth cleaned (we won't mention the wisdom teeth extraction). Plus, that dentist was in greenwood and my wife and I had moved to the far west side of Plainfield. So we began searching. Luckily, so luckily, we found Dr. Maupin. When we first got our teeth cleaned here, my wife had 7 cavities and I had 8! That was 6 months after our previous cleaning with the above mentioned, likeable, expensive dentist. So, although he was likeable, he clearly was doing nothing to help our oral health. After 3 years, some fillings, and a multitude of cleanings at Saratoga Family Dental with Dr. Maupin, we still love it here. We recently moved to the north east side of Indianapolis. Our new home is near a plethora of dentists, but we drive 45 miles just to see Dr. Maupin. If you need dental work, get here now. You won't regret your decision.

My husband, daughter and I have gone to Dr. Maupin for 6 years. I always had great experiences. The…read morehygienists are friendly and make you feel comfortable. I recommend Saratoga Family Dental.

Best dentist in Plainfield in my option. quality care and hygienists are great…read more staff easy to talk too.

Dr. Rod and his staff not only watch out for your dental health, but your financial health as well…read more They do not try to to sell you unnecessary care.

I scheduled my son's first dental appointment with this location over the phone and it went well…read more They asked for my son's insurance and set up a time for him to been seen for his first dental experience with them. When we arrived they basically told us that my son, who's a minor, can't be seen unless he had a photo identification. They never mentioned that over the phone and it wasn't on the welcome email we received the day prior. It's a huge inconvenience to drive all the way back home to get an id for a minor. Instead of wasting time and gas that could've been obtained on the next visit or sent via email. I had to drive all the way back home just for my son to keep his dental appointment. After that, they took forever to see my son. Because things weren't running smoothly, I went to the to desk to make sure that his cleaning was going to be performed as we requested when we set the appointment over the online receptionist and sure enough, it was NOT in the notes! Please know that these commercial offices lack communication with the 3rd parties that schedule these appointments. Another sign of unprofessionalism: While waiting in the lobby area, the receptionist basically told another patient that his bill is past due and she shared his balance for all of us to hear. They would see him today but after that they couldn't until he paid his. He tried to explain his case but after that exchange I knew this was NOT the place we needed to patronize. This is something that should be discussed in another room. I was embarrassed for him and his wife. My son's appointment was at 8:15 am and he wasn't seen until 8:50. They took X-rays and now I'll have to come back for his cleaning. Because this is where they take his insurance we will come back for the cleaning but after that, we are not coming back for anything else. It so hard to find good service and offices that respect the privacy of the patient and our time. Unfortunately we have to go where the insurance tells us and it's hard to pick where you want to be see I could share more but overall the experience was horrible. After seeing the doctor it was nothing but charges and things they can charge us for. WITH insurance they wanted to charge $200+ dollars for a cleaning. Never again. I'd rather take him to my dentist because at least there we won't be treated like another patient they can make money off of.

If you challenge things they want to charge you for, beware, they will argue, lie, personally…read moreinsult you and gang up on you! The "dentist" being the most unprofessional "doctor" I have ever had the misfortune to come across. Admits not telling me I have 2 cavities behind my 2 front teeth (because I don't) because he wanted me to pay $900 for 3 fillings I didn't need! I only wanted the filing closing the gap between my 2 front teeth replaced, period!! I've had this done MANY times with no problem! He says he put a plan together without telling me because he shouldn't have to "dummy it down" for me. I don't think telling me "you have 2 cavities" is dummying anything down! He never told me, because I DO NOT HAVE 2 CAVITIES there' They wanted to charge me for a FREE routine cleaning! I'm SO SO glad I found this out before I had any work done. They just want your money! DO NOT GO HERE!!!!

Quality care , best cleaning I've had in quite awhile . Nice office staff , left my prior dentist…read morefor this practice and it was a very good decision

Everyone who works here is very kind and had my best interests in mind. I asked lots of questions…read moreand was always given a clear answer that I could understand. Everything from a normal cleaning/checkup to a filling has been pleasant.

I have been seeing Dr. David and Dr. Laura since I moved to Indianapolis almost 8 years ago. They…read morealways do an amazing job. Recently there have been some staffing changes and bumps in the road, but they have gone the distance to work it out. A good friend started going here due to my recommendation and now my husband also goes here. They are able to do crowns same day in house! No more temporary if you need a crown. They always accommodate my schedule and work with me to use my insurance benefits. I hope to go here for years to come.

Nice office with a view. Enjoyed the friendly front office gals and love the personal service with…read morea smile! Got in and out quickly. Love this office

took insurance card to confirm coverage and then took me back for cleaning, then as leaving gave me…read moreback my insurance card and I left. Two months later I got a text telling me I had a bill to pay of $430.00. I called detroit where the main office is explained that I was con into believing they were taking my insurance, to be told we can do anything about it. I filed a grievance with my insurance company so they will never get back on their list again hopefully. I had the poorest cleaning and xray ex in my lifetime as well and the dentist was rude. if I could put 00 stars I would

What a group of educated kind caring group of professionals. I highly recommend not only the…read moredoctor but the team is so hard to find these days. I highly recommend for any dental need they could help you with please contact them. I had to have 3 fillings done the other day. He went to say goodbye and I asked when do we do the fillings. ?? He stated I already did. I was shocked wasn't even aware he had begun. This isn't the reason I'm written this. It's about the team. They all have their jobs know what they are they do them and when finish are there to assist anyone that needs help. I'm not done for a complicated case but am so far ahead that it's jaw dropping. I understand that the quickness isn't the important thing here it's the quality and kindness. They you all. Sincerely, Tim L

Shady Scammy When…read morebooking i had to do the receptionist's job Insurance, pricing, how soon i'd be going back to my dentist, clarifying the exact procedure i'd be getting, and x-rays. everyone i spoke to was unpleasant. it took months for me to actually get the procedure done and the day of, two hours before they called to verify information. L O L. there was much back & forth and refusal from them to use x-rays i already had done from my dentist and to accept what i was getting done and nothing else. every conversation they kept giving me a range of pricing i might owe because i might need some thing that i made clear my dentist was doing, alarming. "i already have x-rays they've been sent to you", they'd act puzzled and say it's IMPOSSIBLE for them to open them. Dr Pfotenhauer and his assistant were great. I felt comfortable and they explained everything being done. I am very (touch) sensitive and had no issues. i would love to recommend him personally but i don't think dealing with the front office staff is worth it at alllll. they don't take payments but pricing is $500+ for procedures and they want a card on file. i paid cash.

I absolutely despise the dentist in all ways, but if you ever need work done, this is the place to…read morego. Everyone I have dealt with is AMAZING, and the way they treat you let's you know that they really care. They will get you in very quickly, and they actually call and text you the days after just to check on you and make sure everything is going well. I have been there 2 separate times and each Doctor was great, but I will tell you that Dr. Joseph B. Adams is the most thorough, caring, and all around pleasant Doctor I have ever encountered. If you have to go - go to Indianapolis Endodontics in Avon, you will NOT regret it