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    Skintuition

    5.0 (1 review)
    Closed • 10:00 am - 4:00 pm

    By appointment only

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    8 years ago

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    Prestige Medical Group - Christine Dukes, FNP-BC Disease Management, Holistic Approach, Preventive Care, Weight Loss

    Prestige Medical Group

    1.8(21 reviews)
    2.7 km

    I am writing this review to express my serious concerns about the treatment I received from Dr…read more Tina Barajas and the Canton branch manager, Falicia. During my time as a patient, I felt that my concerns were not taken seriously and that I was not treated with the level of respect, compassion, and professionalism I believe every patient deserves. My experience with Dr. Barajas left me feeling dismissed rather than heard, particularly when I was trying to communicate my concerns and needs as a patient. What made the situation even more upsetting was my interaction with Falicia, the Canton branch manager. When I spoke with her by phone regarding the doctor's decision to dismiss me as a patient, I felt that instead of helping resolve the situation, the conversation became argumentative. I should not have to argue with a branch manager simply to have my concerns heard and to understand what is happening with my care. I understand that medical practices may have policies regarding patient dismissal. However, patients deserve to be treated respectfully throughout that process. Communication should be professional, calm, and focused on addressing the patient's concerns rather than becoming confrontational. This experience has caused me significant frustration and has left me feeling that my concerns as a patient were not handled appropriately. I hope the practice takes this complaint seriously and reviews how this situation was handled, including both my interactions with Dr. Barajas and my phone conversation with the Canton branch manager. I am sharing my experience because I believe patients deserve to feel heard, respected, and treated with dignity when receiving medical care, even when there is disagreement between a patient and a provider.

    I had a very disappointing experience with Prestige Medical Group. During only my second visit, I…read morewas informed at check-in that I owed a $350 deductible balance that should have been discussed during my first appointment but was never mentioned. I was also told I would owe an additional $188 for that day's visit. Initially, I was told a payment plan could be arranged for the deductible and that they would likely only need to collect around $50 before my appointment, which seemed reasonable. However, I was then informed that if I proceeded with my appointment, I would have to pay the entire remaining balance before leaving. This contradicted the idea of a payment plan and left me very confused. To make matters worse, while I was trying to discuss the situation with the front desk representative, another staff member repeatedly interrupted and spoke over me. I eventually had to ask her to stop cutting me off so I could finish explaining my concerns. Ironically, she was the same employee who checked me out during my first visit and failed to inform me of the deductible in the first place. Rather than acknowledging the oversight, she insisted that I should have already paid the balance. The lack of communication, inconsistent information regarding payment options, and unprofessional treatment from the front desk staff made for an extremely frustrating experience. I will not be returning and cannot recommend this practice based on my experience. My husband also went ahead and canceled his new patient appointment for tomorrow as well based on this experience. So they pretty much just lost two new patients.

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    Prestige Medical Group - Sasha Milks, NP Aesthetic Medicine, BioTe HRT, Cosmetic Injectables, Family Medicine, PRP Therapy, Weight Loss, Women's Health

    Sasha Milks, NP Aesthetic Medicine, BioTe HRT, Cosmetic Injectables, Family Medicine, PRP Therapy, Weight Loss, Women's Health

    Prestige Medical Group - Caroline Garrett, NP Aesthetic Medicine, BioTe HRT, Cosmetic Injectables, Family Medicine, Nutrition, PDO Threads, Women's & Family Health

    Caroline Garrett, NP Aesthetic Medicine, BioTe HRT, Cosmetic Injectables, Family Medicine, Nutrition, PDO Threads, Women's & Family Health

    Prestige Medical Group - Caitlyn Smith, NP
Nurse Practitioner
Aesthetic Medicine, Aesthetics, Cosmetic Injectables, Medical Preventive Health, Weight Loss

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    Caitlyn Smith, NP Nurse Practitioner Aesthetic Medicine, Aesthetics, Cosmetic Injectables, Medical Preventive Health, Weight Loss

    Prestige Medical Group - SPECIALTIES:
Cosmetic Injectables

    Prestige Medical Group

    1.0(4 reviews)
    2.7 km

    I am writing this review to express my serious concerns about the treatment I received from Dr…read more Tina Barajas and the Canton branch manager, Falicia. During my time as a patient, I felt that my concerns were not taken seriously and that I was not treated with the level of respect, compassion, and professionalism I believe every patient deserves. My experience with Dr. Barajas left me feeling dismissed rather than heard, particularly when I was trying to communicate my concerns and needs as a patient. What made the situation even more upsetting was my interaction with Falicia, the Canton branch manager. When I spoke with her by phone regarding the doctor's decision to dismiss me as a patient, I felt that instead of helping resolve the situation, the conversation became argumentative. I should not have to argue with a branch manager simply to have my concerns heard and to understand what is happening with my care. I understand that medical practices may have policies regarding patient dismissal. However, patients deserve to be treated respectfully throughout that process. Communication should be professional, calm, and focused on addressing the patient's concerns rather than becoming confrontational. This experience has caused me significant frustration and has left me feeling that my concerns as a patient were not handled appropriately. I hope the practice takes this complaint seriously and reviews how this situation was handled, including both my interactions with Dr. Barajas and my phone conversation with the Canton branch manager. I am sharing my experience because I believe patients deserve to feel heard, respected, and treated with dignity when receiving medical care, even when there is disagreement between a patient and a provider.

    Absolutely loveeee Dr Monika but her front end staff is terrible. I booked a physical in 2024…read more Unfortunately I needed to reschedule (she's very hard to get in with). I rescheduled for another date. Get to the appointment and the receptionist canceled the rescheduled appointment and not the original one so it looked like I no showed Dr. Monika (something I would never do) 2026 I book a physical 3 weeks in advance. Get to the appointments and the receptionist tells me my insurance is not in network and I'd have to pay cash. All of my information is in my my chart. All my other doctors have confirmed this information prior to my appointment..... ugh...

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    Prestige Medical Group - SPECIALTIES:
Cosmetic Injectables

    SPECIALTIES: Cosmetic Injectables

    Prestige Medical Group
    Prestige Medical Group

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    Enna Med Spa

    Enna Med Spa

    2.3(3 reviews)
    4.4 km
    •$$

    Before you read this you should know that I am not exaggerating in any way, nor am I trying to be…read morefunny. This really happened. MAKING THE APPOINTMENT: like the other review, it took a very long time to make an appointment (bought a groupon so I had to go there). It took two weeks of calling several times a day and leaving messages. WHEN I GOT THERE: My massage therapist was not there yet, she was about 10 minutes late. THE ROOM: The room was ok enough, music and all were your typical massage place. THE BED: The bed was very cheap, it creaked and moved and leaned under the pressure of the massage, it did not have a lot of cushioning and was uncomfortable. It didn't even have the "face hole" so my neck was bent. There was an extremely thin odd textured sheet on the table and I was cold. THE MASSAGE: -The technician had nails and they kept scraping me. She even accidentally left marks in my neck. -They gave me a sheet to fill out before I went in. It said, "Is there any area you do not want us to massage?" I said, "NO LEGS!!!" The first thing she massaged, my legs actually there were more legs in this massage than I have ever had. -She kept accidentally touching my vagina which made me uncomfortable. -My shoulders were really sore and she probably spent 8 of the "60" minutes on them. -I kept feeling like she was massaging me with one hand, I looked up and saw her on her phone. No joke. She kept checking her phone, she didn't want to be in there as much as I didn't. -She left the room twice, during the massage. LEFT THE DOOR OPEN!! -When she pulled my sheet up to continue the leg massage, she left it up and then moved to my face. I was so cold. -A good 20 minutes minutes of the massage was her sitting at my head just putting her hands over my face lightly over and over again. It was strange and did nothing for me. Just seemed lazy. -The massage ended with her leaving to go get a cold washcloth which she washed my whole body with it made me miserably cold. I told her I didn't like it and she just said it would relax me. She checks the time, and then washed my feet again. -Then finished 10 minutes early. I was actually glad for that. In her defense she was really nice. I also said nothing about the legs I just let her massage them even though I wrote down NO. I should have I was just so uncomfortable with the whole situa

    Ingrid was great! She is owner and technician, so the scheduling process was not as streamlined as…read morea larger operation (took a couple voicemails back and forth). But the personalized massage was wonderful. She addressed my neck/shoulder issues better than anyone else has.

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    Enna Med Spa
    Enna Med Spa
    Enna Med Spa

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    Skintuition - medicalspa - Updated October 2026

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