I usually see Dr. Monika Yadav at this practice who I love. She is so nice, takes time to answer all your questions and adds in a joke of two when appropriate. I have never felt rushed like most Physician offices. I have also seen the PA and other Physicians at this practice. They all have a great bedside manner, return calls and always follow-up when I need a prescription refilled. I can't say enough good things about this practice and their staff! read more

I am writing this review to express my serious concerns about the treatment I received from Dr. Tina Barajas and the Canton branch manager, Falicia. During my time as a patient, I felt that my concerns were not taken seriously and that I was not treated with the level of respect, compassion, and professionalism I believe every patient deserves. My experience with Dr. Barajas left me feeling dismissed rather than heard, particularly when I was trying to communicate my concerns and needs as a patient. What made the situation even more upsetting was my interaction with Falicia, the Canton branch manager. When I spoke with her by phone regarding the doctor's decision to dismiss me as a patient, I felt that instead of helping resolve the situation, the conversation became argumentative. I should not have to argue with a branch manager simply to have my concerns heard and to understand what is happening with my care. I understand that medical practices may have policies regarding patient dismissal. However, patients deserve to be treated respectfully throughout that process. Communication should be professional, calm, and focused on addressing the patient's concerns rather than becoming confrontational. This experience has caused me significant frustration and has left me feeling that my concerns as a patient were not handled appropriately. I hope the practice takes this complaint seriously and reviews how this situation was handled, including both my interactions with Dr. Barajas and my phone conversation with the Canton branch manager. I am sharing my experience because I believe patients deserve to feel heard, respected, and treated with dignity when receiving medical care, even when there is disagreement between a patient and a provider. read more

I had a very disappointing experience with Prestige Medical Group. During only my second visit, I was informed at check-in that I owed a $350 deductible balance that should have been discussed during my first appointment but was never mentioned. I was also told I would owe an additional $188 for that day's visit. Initially, I was told a payment plan could be arranged for the deductible and that they would likely only need to collect around $50 before my appointment, which seemed reasonable. However, I was then informed that if I proceeded with my appointment, I would have to pay the entire remaining balance before leaving. This contradicted the idea of a payment plan and left me very confused. To make matters worse, while I was trying to discuss the situation with the front desk representative, another staff member repeatedly interrupted and spoke over me. I eventually had to ask her to stop cutting me off so I could finish explaining my concerns. Ironically, she was the same employee who checked me out during my first visit and failed to inform me of the deductible in the first place. Rather than acknowledging the oversight, she insisted that I should have already paid the balance. The lack of communication, inconsistent information regarding payment options, and unprofessional treatment from the front desk staff made for an extremely frustrating experience. I will not be returning and cannot recommend this practice based on my experience. My husband also went ahead and canceled his new patient appointment for tomorrow as well based on this experience. So they pretty much just lost two new patients. read more

Absolutely the worst medical office around. Completely unprofessional staff. The NP, Christine Dukes is so uneducated it is laughable. They are offering to do services they know NOTHING ABOUT!! DO NOT GO HERE!! read more

I would give this place a zero if it were possible. Went a couple of times for fillers. Was always serviced by the same two women, Caroline and her assistant. The last time I went on August 15, 2023, I inquired about the fatty deposit under my chin. As they shared about Kabella a treatment that dissolves the fat, I asked if it would leave the shin sagging. I was reassured by both women that it would not and that the skin would tighten. I asked one of the two if she had done it and her response was yes. The skin under Her chin looked amazing so I went ahead and had the procedure done. I was warned that it would burn and swell up. It's hard to express how much it burned. The women left the room immediately despite the fact that I was crying and screaming. NO COMPASSION. To make matters worse here I am 7 mths later with a Turkey neck having to explore facial plastic surgery. No doubt in need of a face lift. All of the fillers, kabella included for that visit I paid $3,000, money that could have gone towards a Mini face life a few years from now. Sadly I'm in need of one now. Please heed the warning of others here. These people will lie to you and only care about money. Keep searching. You'll find reputable honest people. Hard lesson for me but at least I can warn others. Needless to say I won't be returning. read more

Was called back by a girl w the warmth of a wet sponge, unnecessarily gave a urine specimen in a bathroom w no tissue, only finding this out after asked if I was just there for a physical (was there for weight loss medication) & then asked "you aren't so & so (gave out a patient's full name, which I'm PRETTY sure is a HIPPA violation!). Said to go ahead & test urine to not have done it in vain but then never spoken of again. NP was really nice but speaking pretty quickly, so thankfully I'd already had some questions on mind or I wouldn't have had the time to think of any. Had mentioned when first making apt several weeks prior that insurance wanted a preauthorizaton AND would cover a specific weight loss drug n not another, but no one had apparently bothered w that info as the NP only said they typically only cover the one I mentioned if you had diabetes. I explained that I've been pre-diabetic in the past n that the insurance rep had specifically addressed what I personally would be allowed but told we'd just wait n see what the pharmacy they use would say. Was weighed by girl that originally took me back by mistake & told to barely squeeze the lil game controller sized thing attached to the scales by a long cord of I did at all, only to be handed a sheet that supposedly decided I had the body of someone ten years older & guessing the biggest factor was strength when I was told to barely squeeze the piece attached to the scale at best!! How insulting!! And no one at the front desk is dressed very professionally & then never give you their name over the phone. NEVER hear anything from the office after my prescription was obviously not covered due to no one there caring to get a pre authorization & THEN when I call about a week later & mention ALL of things that went wrong that day, two MORE weeks go by & NOTHING - no office manager OR medical staff member bothered to reach out!! I've had a long history in customer service n out isn't rocket science to know to reach out w a sincere apology at LEAST within the day!! Betting because I was trying to go thru my insurance vs being a typical cash paying person they just didn't care to be bothered! read more

I would give zero stars if I could. I had read a review on their Facebook site stating that they refuse to give you any information from your physical/blood work, unless you make another appointment, take more time off work and pay another co-pay to see them. Didn't really think it would happen, but they were literally one of the only practices around that were accepting new patients. (shocker). We contacted them for three weeks and were given the runaround on both Facebook messenger and the phone until my husband finally demanded to speak to someone. He was told that he would have to come into the office to get the results and they could not give it to him over the phone. I contacted them through messenger and complained and they were so rude saying they'll send me a letter of dismissal from the practice. Nice customer service. Like we would ever go back anyway!! There is a reason why every doctor that was recommended to us was not accepting new patients and they were. I'm glad that social media is out there today and there are so many people asking for recommendations on countywide websites because I will be sure to give my opinion on this scam they're running. Then they tried to threaten me saying that other doctors "will see I am a difficult patient" and I won't be able to get care. I'm sorry wanting your own blood work without taking more time off of work is being difficult! read more

Prestige Medical Group - Super rude customer service - Medical Spas Near Me - Canton, Georgia

Switched to this office from Roswell bc it's closer to home and was given a 12 noon appt. Got stuck in construction traffic which made me 10 min late. Was told Chelsea couldn't see me and I had to reschedule bc there's no grace period for a noon appt bc it's not really a normal appt time. I wish they had told me that upon scheduling. I just wasted my entire lunch break! read more

I am very satisfied with Prestige Medical Group. I am seeing Caitlyn Smith, FNP. She is really wonderful, listens to my concerns and evaluates all the data in a very professional manner. I feel she truly cares about how I'm feeling and my comfort level in telling her about my problems is colossal. Kaitlyn's expertise is also tremendous, intelligence with a keen sense of what is best for the patient. She is an asset to the practice, they are fortunate to have her talents. I trust her judgement because her knowledge of medicine appears to be extensive. I trust her immensely. The staff also, is truly amazing. Checking in is a pleasure, always professional with a smile. The atmosphere is calm and reassuring. I simply cannot thank them enough for the expert care! I highly recommend Prestige Medical Group. -Janis S. read more

I have been using the Canton, GA office for almost two years and have nothing but great things to say about it! Dr. Asghar is awesome! He listens and takes time with me, and really cares about my health. The office and lab staff are always nice and helpful; if I have a question they cannot answer they are wonderful about finding out and letting me know. I definitely recommend Prestige Medical in Canton and since I am a nurse my expectations are very high! read more

Prestige Medical Group - Cynthia D., Canton, GA - Medical Spas Near Me - Canton, Georgia

Scheduling is horrible!! I had a scheduled appointment on July 13 for a physical. I get into the office they take my blood and then I sit and wait for 20 minutes. After 20 minutes the receptionist tells me the doctor I'm suppose to see is off on Tuesdays and can I reschedule. I rescheduled for today, July 30 4 o'clock. I walk in the door wait 20 minutes then they tell me my appointment is not on the books. And I had the appointment card in hand stating the day and time of appointment, still they tell me you're not on our books. Been going to that practice for 12 years, now I'm looking for a new doctor! read more

After completing exhaustive and invasive forms to become a new patient, we had to return to the office twice the day following the appointment to have a prescription submitted to our pharmacy. Considering that the appointment was at 10:30 the previous day, adequate time had passed. The doctor was efficient and seemed to have a good manner. The office staff has an arrogant and obstinate attitude, which is accompanied by absolute inefieiency. If you can deal with this kind of treatment, this practice is for you. If want an efficient and effective staff, and a practice that treats you as though your patronage is appreciated, you probably should seek treatment elsewhere. read more

This practice is more concerned about money than your health. They will overcharge you and then threaten you with collections. Their focus has shifted from medicine to cosmetic treatments. They should change the name to Prestige Spa Group. read more

My insurance actually recommended switching to a new provider due to the amount of billing errors they handle.

Not very happy with my recent experience. Had been going there for a while and then had a follow up appointment scheduled and when I got there I waited an hour only to be told they messed up and schedule the appointment on a day the doc wasn't there. They then told me that I could immediately see the NP. Sat for another 20 min and then had to leave. I was told that they would have someone call me that day to go over the labs because I wasn't feeling all that well. Never got the call. I have then since called 4 times and was told on one of those calls someone would call me back that day. No return call. I called 3 other times and left messages and no return call. In the meantime the meds I had been prescribed were not approved for refill until weeks later. I stopped by there today asking to have the doc call or talk to me and get a different medication and was told that my specific doc was out until July 10th and not much they could do. I get that companies have some bad days but being a professional in healthcare myself, this seems excessive and has left me reaching for help. Unfortunately I will not return to this practice. read more

Been going here for about a year. No problems. Scheduling is flexible and easy. Dr. Sinha is really down to Earth and friendly.

Uncaring and abrupt. "So what? I've patient waiting!" That's what I was told after waiting over an hour to see the Dr. I got 5 min. she said that! read more

I have to agree with Rob on his review off the staff. Interesting on how I was told the price of what I had to pay and I paid in full on each visit. Then I get a bill in the mail for more! Not impressed on billing practices as they just charge us with insurance the most and others without insurance a cheaper price. Dr Neil Sinha gets 5 Stars though as he was great. $$$$ High Dollar!!!! read more

Called to get prescriptions refilled and they refused. Said I had never been to their office before when I have, the one whom I spoke with to refill my prescriptions had to have me spell it for her! Completely incompetent and the charge is costly. I didn't pay to come in and then be treated like I was never one of their clients. Loved Monika Yadav's expertise but with incompetent staff and the insitance that to have regularly needed prescriptions to be filled yoy have to come in and pay these prices? I'll find a better office. read more

I asked over the phone if they took my insurance, she put me on hold and then hung up on me, I called back and she apologized and said they did take my insurance. I made the appointment and took time to come out and after I filled out all the paperwork they told me they didn't take my insurance... what a waste of time!!! read more

I would not recommend this doctor's office. I didn't have my insurance card from my carrier yet but had confirmed I had coverage. They told me I had to self pay unless I could provide the ID number form the card. They could have easily had the lady that handles insurance call Aetna to confirm coverage with the amount of info I already had but it seemed to be too much trouble for the receptionist. I couldn't get my cell phone to work and later found out there was an outage in parts of GA. They only cared about collecting their money up front from me and the lady at the front desk said "I don't handle insurance". NO HELP WHATSOEVER! Then as I am outside trying to get enough bars to make a call, an office staff comes outside to tell me that my appointment was cancelled and they wouldn't work me in. This was going to be my first time at this doctor's office ....thankfully I never did make it in to see their doctors if they are as uncaring and unprofessional as the staff. I quickly made an appointment SOMEWHERE ELSE , finally got my cell phone to work, got the ID # and was seen with a very short wait. Their This practice is most concerned with collecting money, not ensuring you are taken care of. Avoid and go somewhere else!! read more