I was living in Chino Hills for the summer and moved a couple of hours away, but she was so amazing that I honestly considered driving back just to see her again. I get facials regularly, and she is truly one of the most talented, professional aestheticians I've ever been to. You can tell she genuinely cares about her clients and takes pride in her work. Highly recommend! read more

Cant comment on her services. Found on insta and set up an apt on 9/9 for 9/13 (plenty of time for her to cancel my apt). Showed up before my scheduled time but the door was locked. Waited and tried calling but the voicemail full. Pressed the ring door bell but nothing. You could have cancelled apt instead of wasting peoples time. read more

DO NOT BOOK. Torrey has completely gone MIA and abandoned her business. I made an appointment and showed up and she was not there. Looks like she got up and left everything behind. Sketchy. There was a notice on the door about past rent. Her phone is also disconnected. Sad have been going to her for years. read more

SkinRehab - Estheticians Near Me - Chino, California

I've been seeing Torrey for almost 2 years now. I received great service until recently. Looking at others' reviews, I've had a similar experience of last minute rescheduling. I was always flexible and understanding. However, she cancelled my most recent appointment 2 hours before it was scheduled. No message from her or anything. I reached out via text and it won't go through. If she needed a break from her business, I would've appreciated some communication. read more

I normally give businesses the benefit of the doubt, but after being stood up yesterday, and ignored when I asked for a refund, I feel compelled to warn others. I prepaid for a BioRePeel session and confirmed my appointment, but Torrey never showed up. No call. No text. Nothing. This was after two previous reschedules. I reached out to confirm the appointment the morning of and again afterward to request a refund for the missed service. She never responded. After checking Yelp, I realized I'm not the only one. Multiple reviewers describe the exact same issues: last-minute cancellations, no-shows, repeated excuses, and zero accountability. I understand life happens, but this isn't a one-off; it's a bad pattern. Ignoring clients, wasting their time, and keeping prepaid money for services not rendered is unacceptable. If you value professionalism and reliability, I'd strongly recommend looking elsewhere. I'm not sure what's going on with her personally but I will be taking my business elsewhere. There are plenty of other talented estheticians out there deserving of our business. read more

SkinRehab - Constant rescheduling and unresponsiveness - Estheticians Near Me - Chino, California

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I live in chino and saw this place that had 5 star reviews so I decided to book and treat my daughter to her first facial she was so excited. Unfortunately, she was very unprofessional and never showed up to the appointment. I am very disappointed in the fact that I was so understanding of the excuse she gave me and even was willing to give her a second chance after she offered a free service but unfortunately she basically ghosted me after apologizing and making a promise to still do the facial. I am very disappointed and will not ever book here again. read more

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Please do not book with her! I got rescheduled twice saying that the power went out her studio on Wednesday was understanding. Told me if I can come Thursday, texts me in the morning she couldn't make it. I'm texting her and she's not replying back and officially ghosts me. Please do not waste your time and money here. The unprofessionalism this girl has is insane. read more

I found her page through instagram BUT I WISH I WOULD'VE CHECKED YELP FIRST!!! She was a no show, no call, no text! I arrived to my scheduled appointment but no one was there. There's a notice that she hasn't been there since June and owes rent. She needs to update her socials or cancel her booking system. This is ridiculous and such a waste or people's time! Do NOT waste your time here. read more

Torrey posted she was back taking clients. I showed up for my appt I had booked for greater than a month. There was a note on the door indicating the need to pay back rent. No answer on her phone line or ring camera. read more

FLAKE!!!! Does NOT show up for scheduled appointments!! Claimed her phone didn't work. But after numerous phone calls to her phone , she finally sends texts and calls me back. Says "don't worry no charge will apply for missed appointment." DUH!!! I didn't miss my appointment!! She flaked and her office was closed for the day!!! She needs to PAY ME THE CANCELLATION FEE!! Then she offers me a free facial to make up for the inconvenience. And FLAKES AGAIN!!! She never called to let me know the 2nd appt was not going to happen. Thankfully I called her 30 mins before my scheduled appointment and she again claims some B.S. about her phone not working. Yet she answered my call!! If you're going to own a business and offer a product, then learn how to be professional and maybe attend some classes on what good customer service is!!! Don't waste your time. Estheticians are a dime a dozen. Schedule with someone who will appreciate your patronage and time!! read more

Torrey was a good facialist...until recently. She has allowed her personal life to interfere with her professional - canceling & no showing on several of her clients. When it was finally addressed, she lashed out. Very unprofessional. Hopefully she gets help before she burns the bridge to her own business. read more

Torrey used to be the best aesthetician idk what happened but yesterday made an appointment online, went to my appointment and she wasn't even there! Wasted my time and gas money, she really needs to take down her hours until she figures something out! read more

Torrey is MY GIRL! She's amazing at what she does and she always makes customers feel heard and loved! She's helped my acne before and after pics available below. Before i met her i had no idea what i was doing she created a plan and now i am confident in my skin after suffering from hormonal acne for so long! Thanks Torrey girl you saved me. YES SHE DID THAT! read more

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I am not one to ever leave a bad review but the past year Torrey has been unprofessional and irresponsible. It first started with running late for my appts which I don't mind at all it happens but soon after that she starts cancelling on me not once but twice. Both incidents where I had to reach out to her instead of her rescheduling me ahead of time cause i've already been waiting 30+ mins in my car then to show up to an empty studio for her to give me some kind of excuse. What's the point of all the reminder texts if she's not there. I drive all the way from Anaheim to make these appointments. I only decided to post this review bc I started wondering if this is only happening to me or if this has been an ongoing issue. read more

Torrey is literally an angel! I have been consistently getting a facial every month since March and the results within those three months are amazing. I've been suffering from rosacea for a while but it got very inflamed the past two years. I've gone to other estheticians in the past to try to treat my rosacea but I didn't notice much of a difference, until I found Torrey. She has helped my skin so much (see attached picture) with the redness, texture, breakouts and recommended me/gave me products that actually worked. I can't recommend her enough!! I have regained my confidence in my own skin all thanks to Torrey! read more

SkinRehab - My Results from March 2024-June 2024 - Estheticians Near Me - Chino, California

I showed up today for my appointment and not even a courtesy call or a text to let me know that she would not be here. Also saw a notice on her door of a pay or quit notice... i'll speak for myself when I say this , I'm very understanding and everything but at the very least a text would have been greatly appreciated that you weren't going to be doing the appointment today. read more

Absolutely love how welcoming and professional Torrey is! Quality service every time. Don't sleep on SkinRehab! read more

SkinRehab - Such a cute set up! - Estheticians Near Me - Chino, California

Torrey is amazing! My skin has been so bad lately so I want to go somewhere that can help me balance my skin and she made it such a safe space and asked what I wanted to work on and how to get me to my skin goals! Her suite is so cute and relaxing and she is so knowledgeable. You can tell she loves what she does and loves helping others achieve their skin goals! So glad I was referred to her and so excited for my skin care journey. Just after one facial my skin feels so much better! Do yourself a favor and book with her! read more

Torrey has been amazing!!! She has helped me so much with my skin and understanding what works for me. I am truly grateful to have her. Such a beautiful person inside and out! read more

Torrey was absolutely amazing! My skin has been glowing since my appointment which was a couple weeks ago now. I had an acne scarring treatment and I'm excited for the next one. Everything was painless. Not to mention Torrey is super personable and easy going. Felt like I was talking with a friend. Definitely book your appointment with her! You won't regret it. read more

SkinRehab - Right after the facial some redness but that was to be expected. - Estheticians Near Me - Chino, California

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I drive from Riverside to see Torrey. She makes you feel comfortable right away and is not pushy about any type of service or product. She helped my skin out when it was freaking out. I will always go to Torrey/SkinRehab! read more

I have been going to estheticians since I was 11 years old and Torrey is one of the few I would trust with my skin! She is not only knowledgeable and great at what she does, but also kind and caring. She offers a variety of different services, and takes the time to get to know her clients and truly tailors the treatment to your skin. Can't recommend her enough!!! read more

So happy I found an esthetician I trust! Found Torrey through Instagram @skinrehabstudio & from her pictures, I saw clients that had similar skin to mine. From the first facial and consultation, she had so much knowledge & advice! I followed all her recommendations and clearly, the results speak for itself She's super friendly and her studio is very clean! read more

SkinRehab - Combination acne prone skin - Estheticians Near Me - Chino, California

I recently went in for a customized facial and 10/10 recommend going! Torrey takes time to understand your skin goals and utilizes all equipment during that 1 hour - making sure you are glowing when you walk out. She is a licensed esthetician and very knowledgeable! My favorite part was the use of the hydro facial equipment to clean out the pores. Additionally, the studio is private, clean, relaxing music & cozy. Once you go for your initial appointment, you can schedule your next appointment to get on a routine schedule. My "skin is in rehab," and doing great! Thank you, Torrey! read more

Torrey is the best esthetician ever!! I've never had a single bad experience going to her. I make the drive from OC to get my monthly facials! She always knows how to make you feel at ease. She goes over any skin concerns and truly cares for bettering your skin. I have issues with hyperpigmentation, texture, and a little acne. She picks the best treatments for my skin and it is always glowing and smooth after my facials with her. On top of that, she's the sweetest person and is so easy to talk to! She's so welcoming and her place is super clean and cozy! I will follow her around wherever she goes because she's that wonderful. read more

SkinRehab - Estheticians Near Me - Chino, California

I love SkinRehab! Torrey is an absolute gem and a master of her craft! I trust her wholeheartedly to make my skin looks it's best. I recommend Torrey and SkinRehab without reservation! I have been a regular client for 3+ years and my skin has never looked better. I regularly get compliments on my texture, glow and general condition. Thank you Torrey! See you soon. read more

I had the best experience yesterday. my face feels wonderful and didn't experience any burning during the session. i didn't feel the pressure of buying any products. I will definitely return again. read more

Torrey is amazing! She's a kind soul who will help you with any and all skin concerns. Her facials are so relaxing and I look forward to seeing her every month! read more

I'm so happy I found Torrey, she is the best! I schedule to see her once a month and I always look forward to the next appointment. If I could see her every week, I would! She's been working on removing my keratosis in stages (which I had tons of before) on my face and the results are amazing. My face has been looking so much clearer since I started seeing her. No esthetician has ever been able to remove these or even offered to do so (if they had the ability to). I love that Torrey focuses on what your skin goals are and she makes the experience so relaxing and soothing at the same time. Another thing I love is that she's so responsive if you contact her with questions, you can tell she truly cares about her clients! She's definitely my esthie bestie! read more

I've been coming to Torrey for quite some time now. She is great. Never fails to include the neck and décolletage area which is a huge plus. Most places will only include your face when it comes to these types of treatments. She is knowledgeable, friendly and makes the entire experience extremely comfortable and relaxing. Book your appointment. You will not regret it! read more

I started to see Torrey for a year already. She's amazing, I'm so happy that I found her. Always very careful and patient to my needs. My skin looks much better since my first facial with her. I highly recommend her! read more

I first came to Torrey years ago because I had the WORST cystic acne and nothing I bought or did helped it go away. After 2 facials my skin cleared up SO much and the acne went away and never came back. She has absolute magic in her hands. One thing I love about her is that she never forced me to buy expensive products right off the bat, after coming a few times we then opened up to trying new products. Torrey is so educated when it comes to skin and she is so patient and accommodating when it comes to questions or any concerns. Any time I ask her something, she always responds so kindly. I appreciate her so much & I don't know what I'd do without her. 12/10 service! read more

After just one session with Torrey I am completely amazed with my results. Came in and explained that I wanted to wake up my full skin and she delivered. The experience was completely soothing and extremely comfortable. The products felt amazing on my skin and it felt as though she never missed a beat. She is a pro and I love that she didn't make my session feel so transactional as many estheticians have made me feel in the past. Already scheduled my booking for December and will definitely be getting my boyfriend in soon. read more

Torrey is the best! She's very easy going, she makes you feel relax during the procedure, and ofcourse the quality of her work is just amazing. My skin has been glowing since I first came to her, I have been getting quite a lot of compliments. You could tell she loves what she does and it is reflective of her work. I always look forward to my monthly facials :) read more

I love getting my facials done at SkinRehab! Torrey is super sweet, knowledgeable and passionate about her career. I love how attentive and dedicated she is about your skin! It's never a rushed process. I always leave relaxed and with glowing skin! read more

Love going to SkinRehab for all my skincare needs. I have done many different facials and treatments there and I have been happy every time. She just knows exactly what to do for every concern. The BEST! read more

Torrey is so sweet! The area is so relaxed and makes you feel at ease. I have only seen her once but have seen such an improvement! I have my next 3 facials scheduled ! I would highly recommend read more

Had my first facial with Torrey yesterday and I am hooked! She is so kind, Knowledgeable and amazing at what she does! I have been dealing with some lingering cystic acne, acne scaring and hyperpigmentation and she knew exactly how to start tackling all 3. The whole experience was so relaxing (the ice globe message was the best!) my skin feels so soft after the dermaplaining and I feel like I can finally get my skin to a better place with Torrey's expertise! Will definitely be back as often as I can and can't wait to see the results! read more

Too bad I can only give Torrey 5 stars. She's a 10 out of 5. Excellent facial service! Walked out feeling new and fresh. Highly recommended!

I love Torrey!! Always on schedule when I arrive, great conversation and she really knows what she is doing. I recently tried the hydra facial with her, I'm obsessed. I'm currently struggling with hormonal acne and my skin is getting so much better with her suggestions. If you are in the chino/chino hills area, you must see Torrey for a personalize facial, hydro or hydra facial!! She's very sweet too. read more