Been going here 6 months and every time has been great. The place is perfectly clean every time and…read morethey follow strict waxing standards. I've had a few different ladies wax me and all of them have been so kind and welcoming. Amanda has done my underarm wax the last few times and she's done a fantastic job.

Fantastic service, staff was friendly, and professional. The price is a little high but the wax is…read moreorganic and hard wax. The facility is extremely clean, and I would highly recommend it!

I'm telling you to Go. This young lady has the magic touch and is light and bubbly and cares. she…read moreis knowledgeable and will fit your needs. GO!!!! it was a wonderful hour of relaxation and rejuvenation!!!!!

From the owner: Our mission is to offer exceptional experiences through personalized treatments and outstanding…read morecustomer care!

Jazmin is INCREDIBLE. had a brow wax and tint and it's by far the best one I've ever had. The…read moreatmosphere is gorgeous and relaxing and she was quick and efficient. Can't imagine trusting anyone else with my brows moving forward!

I just got off the phone with Jasmine and she went above and beyond to try to help me solve an…read moreissue that only I have. What wonderful customer service!

Just had THEE Best Wax experience at @europeanwax located in the Friendly Shopping Center…read more Today I booked a LAST minute appointment with JaMiah. She didn't come to play games. Side Note: I've been getting waxes for years and only do it for my hubs sake. However , today....JaMiah was very gentle / didn't pull the wax extremely hard / and took her time. I made 2-appointments for her in the future. (I hope my current esthetician doesn't get jealous). If you're in the Triad area - book JaMiah - She's Amazing / Professional/ and received all my tip money today!!

I recently became a regular customer here. My initial experience was less than pleasant but I…read moredecided to give them another try. The staff was very attentive to my previous concerns and reassigned me with a lovely provider! Each visit, from the front desk to the services with my tech Morgan, has been great so far! The aftercare and product suggestions given by Morgan are always helpful and informative. She makes sure that I'm comfortable and receiving services that I am happy with. Lastly, during my last visit they appeared to be renovating the lobby area. But these renovations did not appear to interfere with the services being provided. I'm usually in and out for my appointments without any issues or feeling rushed. I can appreciate the staff and services provided.

Have been going to Nei for almost 6 months and getting builder gel after doing dip for almost 6…read moreyears! She convinced me to switch to builder gel and have been happy! They last 4 weeks and really only issue at 4 weeks is grow out! She is talented and glad I found her. The place is usually busy but not overwhelming! Glad I gave it a second chance! I'll continue to go! Builder gel is more expensive but worth it

Very Disappointing Experience - Great Staff, but Extremely Unprofessional Management…read more My friend and I have been regular customers at this salon for approximately eight months, visiting together almost every month. We have always been very satisfied with the services, and the salon is consistently clean and well-maintained. Unfortunately, today's experience was extremely disappointing, not because of the quality of the services, but because of how we were treated by the owners. We booked two regular manicures and two regular pedicures, and we clearly confirmed at check-in that we wanted standard services. The staff members speak Vietnamese, while my friend and I do not understand Vietnamese and communicate only in English. We made it very clear that we wanted regular services. During my friend's pedicure, the technician asked us three separate times and showed us the service options on the menu. Each time, we clearly said in English that we wanted a REGULAR (STANDARD) PEDICURE, not an upgraded service. Despite confirming this three times, the technician apparently misunderstood and performed a "Pearl Pedicure," which was charged at $59. We completely understand that language barriers can sometimes lead to misunderstandings. Mistakes happen, and we were absolutely willing to approach the situation with patience and understanding. The misunderstanding itself was never the problem. The way management handled it was. When we approached the front desk, we politely explained the situation to the male owner. We emphasized that we were longtime customers, that we always requested the same standard services, and that we had clearly communicated our choice multiple times in English. Instead of listening or trying to find a reasonable solution, the owner and his wife treated us with shocking rudeness and disrespect. They eventually told us, "Don't pay. Just leave!" The male owner also made an extremely dismissive and rude hand gesture, waving us away as if we were being thrown out. I even had to tell him, "Please keep your hands to yourself and be respectful." We were not asking for free services. We were simply trying to explain that we had been charged for something we had never requested. I want to acknowledge that the younger gentleman at the front desk apologized to us several times, and we genuinely appreciated his professionalism. Unfortunately, this was not the first time we had witnessed concerning behavior from management. During previous visits, we had seen the owner speak harshly to employees .Although we do not understand Vietnamese and cannot comment on exactly what was said, the tone and behavior we observed were uncomfortable to witness. The reason this salon provides such good services is its hardworking and talented employees. They deserve recognition and respect. It is truly unfortunate that a business with such a skilled team and a clean environment can leave loyal customers feeling so unwelcome because of the owners' behavior. After eight months of regular visits, we never expected to be treated this way over a simple misunderstanding. Good customer service is not just about providing a quality manicure or pedicure. It is also about treating customers with patience, professionalism, and basic respect, especially when something goes wrong. We left feeling embarrassed, disrespected, and deeply disappointed. This experience has completely changed our opinion of the business.

I cannot stop touching my face. My facial was a completely custom experience and the outcome…read moreexceeded my expectations. I will definitely be back regularly and highly recommend you do the same. Your face will thank you!

Nathalia has been my aesthetician for over a decade. I wouldn't trust anyone else with my needs. My…read morefirst appointment with her, as with any new place, I didn't know what to expect and she was very informative and had such a calming demeanor. I was hooked. Nathalia is the the real deal and it's so evident with the care you receive each visit.

I have been to Marianne's twice now and have been more than satisfied. I was looking for a nail…read moresalon near my home that would give consistent excellent service and be a pleasure to visit. Not only have I gotten GREAT Pedi's here but also tried my brows for the first time today and was very pleased. Marianne clearly loves what she does and makes sure you are completely satisfied. My 'basic' pedicure today lasted almost an hour including a great 10 min massage (there was no one waiting so I think I got better-than-average service) but loved it. Great pedi/massage chairs. Highly recommend.

Marianne is the best! She always does great with my eyebrows and really takes her time to make sure…read morethey're perfect. She also gives helpful hints for you and really cares about you as a client

I am very satisfied and confident that I will get great and fast service when I go to get my brows…read moredone. I got my brows threaded at another place because I couldn't go to Greensboro and they was threaded wayyy too thin and I really didn't like it. I went to Jill's after growing it out some and the lady (not Jill) was very helpful and knew what I wanted. She advised the areas to be careful of and why she didn't thread in certain areas. Again, it's located next to the trampoline place all the way to the right when entering the area. It's relatively easy to miss.

I booked an appointment with Rima ended up being serviced by Renu for a full bikini wax I do not…read morerecommend being serviced with her specifically. The attitude wasn't the problem being that I myself went to esthetician school I am not satisfied with my results I also got a brow threading by her which was decent enough.

Great customer service. Nice, clean salon. My nails always looking amazing…read more Ask for Toriya!!

This was my first experience here. My gel mani and pedi are perfect. I'm in love with my nails. I…read morerarely get them done but this experience has made me think about doing it more often. The atmosphere here is very clean and modern looking. All of the staff members were very helpful amd pleasant. Their prices are also very reasonable.

I'm grateful for such knowledgeable and well-informed estheticians as Alisha and Azelea at…read moreEmerge--they're truly skin professionals whose approach to skincare I trust 100%. A great article appeared on the cover of the The NY Times style section today about the most important dermatology findings in very recent times. Skincare regimens that protect one's 'skin barrier' are, they say, said to be one of the single most important factors. I had never heard of the concept of 'skin barriers,' checked the label of the cleanser that Emerge recommended & sold me, and I discovered the product does exactly that-- cleanses my face without damaging the skin barrier. It's great to know that Emerge has skin care professionals who know what's up in the skincare industry and stay relevant with the latest research so their clients don't have to. Alisha is a true professional who cares about clients' comfort-- appointments are always relaxing and positive experiences . https://www.nytimes.com/2019/07/30/style/all-of-those-products-are-making-your-skin-worse.html

Here I am at the beginning of the year to update my review as promised!…read more I am scheduled for my second round for the oxygen facial in a couple of weeks. For my first session, I can say I enjoyed the experience in its entirety. Each product application was explained during the session. The session was much more than I expected in the realm of relaxation. Alisha offers aromatherapy and a peaceful environment for the provided services. Though the staff seems to be small. I've been greeted with warm greetings each visit. The treatments & products combined were a bit pricey. I'm satisfied with the progress in my skin and daily routine with the purchased facial products, at this time.