0 stars if that was an option. No customer likes to feel ignored. I am a little salty. I needed a last minute appointment for a facial for extractions, to clear out whiteheads, and blackheads, and some skin rejuvenation before moving out of CA. It's not easy trying to book self-care appointments as a first-time mom who does not have access to daycare for a 2 month old and exclusively breastfeeds. So I scheduled an appointment with Amber as a first time customer and the worst thing happened, I confused the dates of my appointments. Ughhhh...it was a huge oversight and extremely unintentional. I confused the dates. I had a complete panic attack because this meant two things for me, I would be charged for the missed appointment and skin still clogged. Complete devastation. I've waited so long for this appointment (apparently most aestheticians will not provide facials to women in 3rd trimester which is when I initially tried to schedule a facial). I tried to explain this to the owner Amber and of course, she upheld her policy of no exceptions and charged $120 to my debit card for the missed appointment. A girl can try right? I mean my Grandmother passed away suddenly at the age of 76 on 9/3, I have a 2 month old who is exclusively breastfed on demand, I am trying to pack for the big move, and practice self care. No f's given, no grace. Thanks Amber. Thanks a lot. You are such an amazing business owner. I hope that my $120 helps to feed your kids and pay your mortgage. Luckily, Sandra at Drift Spa had a cancellation and an immediate opening for services and I will get a facial today. And if you accidentally miss a scheduled appointment with Sandra, she only charges 50% of the service and creates an unpaid balance for the client to pay before their next visit because she wants you to come back. She does not charge 100% of the service like Amber and then ignore you via text while she charges your debit card on file. Smh. And Sandra would probably not charge you at all because she is a kindhearted compassionate business owner who makes enough money delivering services and selling products so that making an exception here and there does not break her business or her pockets. Kindness = return customers. And she is always booked a few weeks out. Check her out!! read more

Making the appointment online was so easy. Amber offers several skin treatments, so I wasn't sure which one would be the best for my old skin. Amber was very professional and quickly assessed my skin's needs. The facial was so relaxing. Eminence products are not heavy, and my skin felt moisturized and smooth. The atmosphere is restful with soft music, candlelight, and botanical fragrance. read more

I've been going to Amber for over two years now! I can honestly say I am so happy with every visit! I get my volume lashes filled every two weeks. The room is always comfortable & relaxing. I typically take a quick nap because it's so peaceful. I've also recently started Amber's eminence skin care line. I have a night and day lotion. Amber is super knowledgeable of her products and will help you find the right one that works best for your skin! read more

Since going with Amber my skin has been amazing. She uses Eminence skin products and it has helped my skin so much. She is so sweet and awesome. Makes you feel comfortable and very welcoming. Her office space is amazing. Always clean and very cozy. Hands down the best experience. I couldn't imagine going anywhere else. read more

Andrea did a beautiful job and was so patient and kind I had such small eyelash and now you can see them from a distance I have also scheduled for her to do a facial can't wait read more

Skin Nirvana Spa - Andrea did a beautiful job - Skin Care Near Me - Chico, California

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Amber was so professional and comfortable, I love them my eyelashes look so natural! I've already recommended so many people and I've had them for two weeks and gotten so many compliments! Love love love them read more

Had a great experience at Skin Nirvana Spa today. Skin Nirvana Spa provided me with a comfortable clean, calm, and relaxing environment in a great location with the BEST esthetician! Although this is my first experience at Skin Nirvana Spa, It's been 15 months of experiences with Esthetician Amber from waxes to lashes, and facials. Amber is very knowledgeable of her products and uses the best. I am a lash-less 38 years old woman with very dry skin, spending huge amount of money on lash and facial products. Amber with her expertise in products introduced me to Extreme Lash Extensions, as well as tips to maintaining strong and healthy natural lashes for extensions. Amber recommended EMINENCE a facial product she uses and carries, which I must say I absolutely LOVE LOVE and can not live without it. Thanks to Ambers esthetic expertise I now have beautiful luscious lashes, and great skin for being 38 years young. Overall, Skin Nirvana Spa is a great place with the best esthetician! If you're looking for relaxation and pampering with an expert see Amber at Skin Nirvana Spa. Amber is an experienced esthetician, who cares about the satisfaction of her clients, she never fails to amaze me, with amazing results every time. I highly recommend Amber at Skin Nirvana Spa! Stayci read more

Amber is phenomenal! Just had my first facial and it did not disappoint. The Fire & Ice Microdermabrasion Facial was nothing short of amazing. Very soothing, relaxing, and refreshing. Amber was very professional and knowledgeable and made me feel very comfortable. Highly recommend! read more

I have been seeing Amber every 2-3 weeks for the last 3 years, having lash fills, facials and waxes regularly. I'v also had her body wrap several times. Amber always does an amazing job! I leave feeling happy with my services every time. Her spa is relaxing and Amber is very personable. She knows how to make her clients feel pampered and comfortable! I also love her product line, eminence! Amber is very knowledgeable and knows how to recommend the right product for your skin. Since being a client of Amber, my skin has made huge improvements! I recommend Amber to my family and friends all the time & I highly recommend her to anyone looking for a reliable, knowledgeable and professional esti! read more

I've gotten the fire and ice facial twice and it has visibly improved my skin. I would definitely recommend it if you're struggling with acne and/or scarring. The spa is cute and relaxing and Amber is very friendly. read more

Amber is absolutely amazing! I have had nothing but great experiences getting my lashes done by her - she is so flexible with my work schedule and is truly dedicated to her clients. I'd recommend skin nirvana spa to everyone! read more