Fast and easy... always in and out, great business The team works hard to make you a priority read more

Not enought love buttons for O'Jay and staff. They took such good care of me during a recent tumor scare. read more

Friendly facade way too busy. They have so many patients it feels like a herd. Staff all over the place. I've been left waiting in the lobby for 45 minutes and walked out. Today i called was put on hold and left there. I read more

I've only been to the medical side of this office, however the front desk ladies are always so nice and friendly. And both doctors I've seen have been quick efficient and really listen to what's going on. read more

Went there for my 9 year old son's psoriasis. Supposedly the injection had already shipped and that's what we were supposedly waiting on. I called almost once a week to check on the status of the injection. Waited 4 months for them to tell me the doctor had left the office and that I had to start the whole process over again. Didn't go back. Really nice office though. read more

Nope. Don't waste your time. I found OJ to be arrogant. During the appointment, he took off his mask (late August 2020) and said "ugh. I can't talk with this thing on I'm sucking in mask all day." I regret not walking out at that moment. He sent the message to my impressionable teen that it was acceptable for a medical professional to not wear a mask when in a closed office room. He did put it on to get up in her grill and examine her skin, too little too late. He was super weird about which brand of the prescription he ordered we got at the pharmacy. When I asked the person at the pharmacy what that was all about and they rolled their eyes and our conversation affirmed my gut feeling to never go back there again. Save time and hassle, go to Dr. Hodari, MD. read more

I have seen Laura twice now. Once for my 7 year old sons plantar wart, and today for my annual skin check. Both times, we were seen on time, if not early. She is super nice, upbeat, and gives you the options for treatment with pros and cons if you need them. My son wasn't nervous at all for treatment of his huge and painful wart. Today I had a few things removed, it was quick and easy! I was out of the office 10 minutes before my initial appointment time, because they got me back 15 minutes early! Can't say enough about how much I appreciate this type of business, as busy as I am. read more

Yes, it can take time to get an initial appointment with OJ On at this office--but that's what I've found of every medical care provider in the past few years. Thankfully, after that initial appointment, you become an existing patient in the practice and future appointments are easily scheduled. Staff is more than willing to "triage" an existing patient with an immediate concern into the schedule within a day or two--and I had occasion recently to truly appreciate that flexibility and the ability to see OJ quickly. This is not an office where you think of the practitioner as an automated robot--he's a real person who laughs, is sometimes frustrated with masking (but who isn't?), maintains an immaculate office and is more than willing to spend ample time with a patient until they understand their dermatological issue and the impacts of possible treatments. I can be a pretty tough critic of medical offices (time spent waiting in the room, poor interaction with staff and professionals, faulty billing) and I've found not a single thing to be disappointed with at Chico Dermatology. Note: This review only refers to the "medical" side of the office; I've not had occasion to use the "spa" side. read more

I went to the spa there for a hydro-facial. I didn't do my homework before I went or I wouldn't have gone due to the fact that products are tested on animals. (skinceuticals) per Cruelty-Free Kitty. Also, I would not recommend having this done on a day when you are going out as my face had little "hickies" from the suction. They cleared up the next day. However, my face was bruised for several days from an extraction. Friendly staff. read more

Dr. OJ is very knowledgeable. I love that no matter how long its been he still remembers me. He's very personable and a kind man.

O. Jay On and his team are the best. I would highly recommend anyone that needs a great Dermatologist to see Chico Dermatology - you won't be sorry. Nice office and great staff. read more

Dr. O. Jay On saved my skin! I was trying all kinds of different washes, creams, and make-up and my acne was getting worse and worse. I finally decided to go see a dermatologist, and am so happy I found Dr. O. Jay. He knew exactly what was going on with my skin. Gave me a prescription and three weeks later my skin was clear for the first time in 15 years! I also asked him about face wash, and he said a simple cleanser is all I needed. I also love that this office is very reasonable cost wise, and they try to save you money where they can. I never once felt pressured. I highly recommend them! read more

Made an app several months back and showed up the morning of my app date. Me and two other ppl were waiting outside until someone let us in. The story was all the same for us. "We are in the process of moving and tried to call you to reschedule" None of us had received a call, and when we tried to make another app we all had to wait another couple months. Very unprofessional and inconsiderate. read more

I visited this place to have a correction from one of their procedures. The PA was rude and never apologized. Instead he was defensive and scolded me for having returned. Since when is a patient responsible for their mistakes? Just an awful experience. Would not recommend this place!!!!! read more

Ojay On has treated my family for years and we were happy to see that he returned to Chico. That being said, I was more than a little shocked when I got a $800 bill for a 15 minute yearly checkup for me and my daughter which included a small cosmetic mole removal for her and a couple of nitrogen freezes on my forehead. When I inquired about the $360 office visit fee and subsequent costs I was told that was the cost and there was absolutely no room for adjustment. Needless to say, my family will be looking elsewhere for future dermatology needs. James Hayton read more

My review is a bit late but someone in my office was just asking about dermatologist in Chico. Unfortunate I could not recommend Chico dermatology for the following reasons. I called ahead as a new patient to confirm they were a PPO on my plan. The employee stated they were. I waited over two months for my initial appointment and when I checked in the receptionist randomly advised me that since they were not a PPO I would need to pay full price for my appointment. I let her know when I made the appt they assured me they were PPO for my ins. She stated she would double check and for me to sit down. She never called me back up so I went up and asked what she had found out. She stated "oh it's ok, we are a PPO for your ins " I waited almost another hour to see the doc. He was good and I liked him. ( DR O. Jay) However , I received a bill for full price at several hundred dollars. No PPO. So, I really liked the DR but not only are they not a PPO for my very common ins. , their reception/ billing employees don't know their job. And my new patient appt took an inordinate time to be scheduled. If I had know they were not PPO upfront I could have scheduled with another office. read more

In the past 8 months, Dr. OJ On has not only changed my skin, but my life. I have suffered from adult acne for over a decade, dealing with scars and constant breakouts that left me embarrassed and insecure. Through a treatment plan in he put me on, my skin has completely transformed into glowing and acne-free skin. My friends comments on it and I am proud to wear very little makeup anymore. It truly is a miracle! See Dr. On with skin issues and I hope he can change your life too!! read more

I am writing this review a little late because I should've wrote it along time ago, I came here a while ago because I was feeling self-conscious about my skin I have no health insurance so I had to pay for everything out of pocket which wasn't a big deal but I did expect a professional comfortable appointment and it was everything but that. I came to the appointment on time I was asked to wait about 20 minutes and then I got taken back to a room where a nurse asked me to undress and put a robe on so a doctor could inspect my skin and I let her know that I just wanted my face looked at and she said that this is something that the doctor has to do so I did that.. I left my underwear and bra on because I felt uncomfortable ... the " doc" came in and the first thing this JERK said was ""what happened to you"" really this asshole doctor doesn't even know me and he's asking me what happened to me why because of the way my skin looked !? And I had been crying earlier that day because I was so sad about my appearance so my blemishes were really popping out..anyways how unprofessional could you be to a patient/customer!? I just sat there horrified and way more upset, he inspected my skin & gave me some Retin-A ... other than insulting me he/they did absolutely nothing for me. and that was it I shouldn't of paid for my appointment but I did... SMH...that was The most unprofessional dermatologist Dr. I've ever met.if that's the first thing that you're going to say to a client that's coming in that's self-conscious about their skin you don't deserve to be a skin care doctor or dermatologist, you don't care about people... he tried showing me how much Botox was per unit lol you're not helping people at alllll .. just want to make that money$$$ he was an older tan dark haired man with acne scars himself kinda heavier & so arrogant I will never go to that dermatology office again. And I'm writing this review way after my appointment because I am just now realizing how wrong I was treated... i've seen some very well mannered and professional / skilled helpful skincare professionals /dermatologist since then and I know what's right and how I was treated was wrong and I just want to let other people know! Honestly ladies just save your money and drive to Sacramento ! You will find amazing affordable help there read more

My son and daughter are late teen/young adults now and have been seeing Dr. O Jay On for a few years now. They each had severe extensive and persistent acne, and after watching them suffer with it for years, I was hoping he could help. For both my kids, the improvement was nothing short of amazing! We learned a lot about treatment options and how they differ for boys and girls. We tried a topicals-only approach for each that didn't help that much, but once they added oral medications along with the topicals, the results were dramatic. My daughter's skin especially is near perfection, and a perk of the acne medication is that her thin hair is fuller and healthier as well. A huge skin/hair transformation over her first six months. Both my kids each took a few months for results to start to show, so if you opt for a similar plan, be patient. As long as my kids keep up with their treatment plans, the acne stays at bay. The only time we see bad breakouts now is if they take a break from their treatments. Once they get back on the program, things clear back up. I am shocked at how effective modern treatments are and wish they were available when I was a teen. O Jay is great at making kids feel comfortable. My only regret is that my kids suffered as long as they did before getting them treatment, especially since my son has scarring that we could have avoided if we got him treated sooner. I was very worried about cost, but our insurance covers almost everything. All my daughter's treatment is fully covered. We do pay a bit for my son's products, but it's less than $40/month. He also recommends Cera Ve products for daily general moisturizers and cleansers which you can get everywhere. Thanks to Dr. O Jay and his team! read more

This review is long over due, as Ojay On has been so helpful with my health over the last three months. Because he took the time to listen to my symptoms, after three years of difficulties with my health, I am now back on my bike, back in the pool, and working full time. Thanks you so much for giving me my health back.. Jeanne O'Regan read more

A wonderful bunch of people work here! All of them are friendly, professional, and sincerely care about people. From the front desk/appointment setting girls to the doctor himself, I have never felt so cared for nor has it ever been in such a personalized way. In fact, I have never had such a pleasant experience at any doctors office period! This is a doctor and a staff who actually CARES. Visit recap: I was seen for moderate, persistent acne problems and I think they may have changed my life in one visit (I will have to post some before and afters). It's a smaller office. I waited maybe 15 mins max and it was packed. That's what happens when you know what you are doing I guess. :) Thank you Chico Dermatology! read more

I would not recommend this place. I was lied to by the people at the front desk who told me my insurance would cover my procedure. But because they coded it differently after the procedure was complete because of a decision they made they didn't inform me of and I was charged $450. I've called and attempted to reason with the employees and the Dr. and have received no compassion or understanding and just had my credit threatened because I'm unable to pay. read more

Had to take my 17m old daughter to Dr. O b/c she had a rash my pediatrician could not figure out. They were able to book me next day. I was nervous to see how my daughter would do in an office not designed for children but his staff was super friendly & they got us in right on time so we didn't have to wait around which is really important when you have a fidgety toddler. His personality had us both smiling and we even ended the appointment with my daughter giving everyone high fives or fist bumps. Such a wonderful experience and even though we still are not sure what caused the rash it has gone away. Overall very pleased with our visit & hope to go back for myself soon. read more

Our family was "accepted" as new patients for this clinic, and all was well . . . until my husband needed an appointment and they said they were so busy, they would need to consider him as a "new patient." The earliest appointment they have for that is four months away. And then, when I took my 3-year-old to her appointment, the wait was 90 MINUTES before we were even taken back to an exam room. When we FINALLY got into the exam room, it was another 15 MINUTE wait before the doctor finally came in. Not only that, but because it was in their new building, and they were having a bit of construction finished, there were such loud noises going on that made her cry, that we had to wait outside in the cold. Thankfully, since it's Chico, it wasn't frigid cold. But enough that our hands were cold and red. Next time, I'll show up and check in, then leave and come back after 90 minutes. If we ever go back at all. Horrible staff. Horrible service. Horrible everything, except the doctor. O. J. On really is a great doctor . . . if you can get in to see him. But chances are . . . you can't. And you'd have to wait forever if you want to. read more

Dr. Ojay is amazing. Wonderful staff, very personable and polite. Respectful of our time. Dr was quick, efficient, informative and funny. Honestly didn't know they made drs like that. Lol! read more

The Doctor here is amazing! I have never had clear skin like I do now. I feel like I have my life back!! That being said the receptionist is unhelpful, talks in a condescending manner if you don't understand something, and is just all around fake in her tone when she talks ... makes me want to go to a different dermatologist so I can just avoid that. I'm really sensitive when it comes to my adult acne and her attitude usually makes the whole experience very uncomfortable. read more

Cannot say enough about the wonderful O.Jay ON and his great staff of professionals. I have had over the course of 50+ years had many skin issues due to many years of living on the beach and numerous watersports and outdoor activities. I have seen a number of dermatologists over the years due to living locations and after moving to Northern California I searched for a dermatologist that looks at a person as a Patient, not a dollar sign. It took me three times with others until I found O. Jay. From my initial visit to my most recent O. Jay has been a joy to see. His skills and knowledge are visible immediately and his manner is terrific. You are always greeted with a smile and his wit is a joy. I have needed biopsies and minor surgeries and although never fun he has the ability to make it as painless as possible and is bar none the best dermatologist I have ever had. I set the bar very high when it come to my care and O. Jay leaps above it. My wife is a patient as well and was more than comfortable upon her first visit which required a full body review. The new office location is great, parking is a breeze and the office is beautiful. The Staff is terrific and always has a smile to greet you with. Look no further if you are in need of Dermatology needs. You will wish you had found him sooner. Many thanks to Chico Dermatology for exceeding patient expectations. If I could find one negative it would be I had not found him sooner....... read more

Dr was very nice...but I had some spots frozen off my hands because of my own vanity. Around 20 raised bumps on both my hands. Within 20 minutes every single one, exploded into water blisters and have left my hands completely scarred. I've had this done by another office in town and it removed the age spots with no scarring. I called the office about a month after my appt, they were unhelpful. The damage was done. Now due to my own vanity, I now have scars on every one of the spots I was choosing to remove. read more

Doc OJ is great, had to wait awhile to see him, like 30 plus minutes but after that it was all good. The problem is their billing. Saw him the beginning and end of february,paid my insurance copay mid April , just got another copay bill from them mid May. Called their billing number and was told they hadn't billed my insurance for one of the procedures. Who didn't bill all at once?let alone two months after the fact? Hmmmmm. Great guy,crappy support. PS he gave me some stuff, made my skin feel like a baby's butt in one week. Smooth. PPS,NO billing envelope! read more

Dr. On and the entire staff at Chico Dermatology were very caring and efficient. I went to 2 other dermatologists in town before getting Dr. On's name. I was so thankful they got me in quickly and took my problem seriously with immediate solutions! I couldn't of been more pleased! I highly recommend going here before anywhere else! read more