Another Win at Ideal Image Midtown…read more This is my second visit to Ideal Image Midtown. The first time was for Botox (which, by the way, still has me looking great over a month later). This time, I took a more adventurous route with laser hair removal. I decided to target some stubborn neck areas that itch terribly when I grow out my beard, and the back of my neck which always ends up making my haircuts look messy within a week. At first, I wasn't sure if I needed something as permanent as laser, but the constant annoyance made me think--why not? It's permanent, and this is a reputable place. This visit mirrored my previous experience: smooth, friendly, and professional. Although D wasn't there, I was warmly greeted by Gabby and Raluca, the Manager. Check-in was fast and I was offered water, coffee, and a bathroom break right away. I went with coffee (and as a Miami local--I approve). Melissa performed the laser treatment, assisted by Marissa. The room was clean and comfortable, and we got right down to business. They gave me laser-protective glasses that honestly made me feel like X-mens Cyclops. They warned me it might hurt--and I'm glad they did! I didn't expect it to sting, but hey, it is a laser. I opted out of the numbing cream, so shoutout to both Melissa and Marissa for being patient, reminding me to breathe, and making it a surprisingly quick and efficient experience despite my need for occasional breaks. After the treatment, they applied cold aloe which felt amazing. There was some redness --nothing dramatic to the naked eye. The whole thing took under 30 minutes. Honestly, you could come in for laser and Botox on your lunch break and be back in time. Highly recommend Ideal Image Midtown. Thank you Lindsey for recommending them they're professional, friendly, and effective. And next time? I might just opt for the numbing cream

Can I give this location zero stars? I went into this location recently for Botox in a small area…read more From the moment I walked I called to make this appointment I should have known, this wouldn't go well. I should have listened to my gut. I was greeted by a SUPER rude Russian woman by the name of Gabby she called herself, nasty , rough and just so unbelievably unprofessional, in Eastern European fashion. Then for my appointment I waited for over 20minutes for anyone to even come for me. Then an injector came for me, don't remember her name she was somewhat underwhelming, not personable at all. When it came time for the procedure they were SUPER in a rush and also seemed really concerned about payment. It's like don't worry no one will walk out on a bill here, so weird and just overall the worst experience and energy of this place. Seems like they have had other patients walk out and not paying or something. LOL like I make more in a month than what these people make in a year. There's no need for the desperate and aggressive behavior. Stay away!

There is no legitimate reason why this place doesn't have five stars as an average review. They are…read morethe most transparent medspa I've ever been to (prices mentioned up front, science/procedures thoroughly explained, recommended & individualized treatments). Oksana is super kind and explains everything. The front desk is always always cheerful and welcoming. Highly recommend especially because of the sheer variety of services they offer! There is no legitimate reason why this place doesn't have five stars as an average review. They are the most transparent medspa I've ever been to (prices mentioned up front, science/procedures thoroughly explained, recommended & individualized treatments). Oksana is super kind and explains everything. The front desk is always always cheerful and welcoming. Highly recommend especially because of the sheer variety of services they offer!

I had a very disappointing and misleading experience at Arviv. I was sold a "full face" Ultherapy…read moretreatment at 50% off, which sounded like a great deal. However, what I received was far from what was promised. When I arrived, I had just come from the gym, and no one even offered me water. I asked for a coffee, and it was never brought. I was left waiting for the PA ( Tyana), and when she finally arrived, I honestly felt like I had more knowledge about the treatment than she did. No one offered me a robe or a chance to change out of my sweaty clothes. I was placed on a bed for about two hours without even a pillow under my knees, and now I'm dealing with back pain because of it. The most upsetting part is that I ended up paying for a full-face Ultherapy treatment, but they only worked on my jawline and slightly touched my eyebrows. That is NOT a full-face treatment. When I called to complain, the manager, Margarita, insisted they were completely right and claimed that what I received was "full face." After speaking with my plastic surgeon, I confirmed that a true full-face Ultherapy treatment should include cheeks, forehead, jawline, and chin. What makes this even worse is the inconsistency. First, they strongly insisted that I pay for and receive a full-face treatment. I even sent photos showing that they were wrong. Then, in an email, they suddenly stated they would refund me $180 because I only received a lower face treatment. Now I am even more confused, so which is it? Is it really acceptable to charge $1,470 for just a jawline treatment? This contradiction only confirms that they misrepresented the service from the beginning. Overall, this place is extremely unprofessional, not only in the service itself but in how they handle a dissatisfied client. I felt deceived, dismissed, and poorly treated. I would not recommend this place to anyone considering Ultherapy. Be very careful with their promotions; they are misleading and not trustworthy.

Completely cut off my skin cut my toe nails so short they were bleeding and had sliced off my skin…read moreon my toes I called to let them know and they blocked my number and never got back to me

Hands down has to be the worst lashes i've ever gotten. I asked for cat eye, they're pretty much…read moreall the same length across. A few are going sideways, and she pinched me with tweezers multiple times and said it was bc my lashes were oily , when she was pinching my actual skin... they look a disaster. Owner gave me 20% of but ladies ... save your money and go somewhere else. Goi to have them removed and redid somewhere else i look a MESS.

Excellent service! They honor schedule times and are super knowledgeable about the services…read moreprovided. The place is conveniently located with parking in the back. It smells great and staff is super friendly! Hydro-facial 10/10 Will definitely be back!

This place is amazing! I came for a trial on ClassPass for an hour hydra-facial and it was the best…read moreexperience. The esthetician was so patient and thorough and I happily napped while getting my skin treated. I will be back!

I have been going to this med spa since they opened a couple of years ago. They have some of the…read morebest injectors in Miami. I have been going to faith who always suggests the best options to not have that "fake look".

Came in for their intro special - $99 hydrafacial with Michelle as I needed a little deep cleaning…read more The facial itself was alright, nothing special. I've had much more comfortable facials, this time was just laying on a blanket, no eye cover, etc. She was nice and did an alright job, but I could have honestly done this myself at home (minus the streamer). The part that I do not like is their automated AI phone caller. It literally called me like 3x a day prior to my appt as well as daily after my facial and at some point I had to block the number it was annoying. They will try to sell a membership but I'm not sold by the experience unfortunately. I'm sure this is a great place for others but not for me, I just happen to live in the area.

I can't express how amazing Dr.Maercks is. I came from out of state, I was butchered by a surgeon,…read moreand I went to 11 different doctors, and they all said that there was nothing that could be done. Dr.Maercks not only took the time to listen to me and have compassion but also did the impossible. He made me whole again . What everyone else said was impossible he did. The facility and staff are world-class, and my experience was unbelievably amazing. I can't thank him enough!!

I am a patient from Dr. Rian Maerks since 12 years and every probably 3 years I am returning to Dr…read more Maerks to catch up with my aging. In July 2023, after having another baby a total Mommy Makeover was necessary. Dr. Rian Maerks did a tummy tuck, micro facelift, upper eyelid and lower eyelid surgery on me. All in one! The first 3 days the recovery was challenging with 3 kids, but on the fourth day I was already able to function a little and started working in less than a week! I am a extreme perfectionist and it is very difficult to satisfy me. As a patient I can be pretty annoying and picky, especially if it is about my beauty, but Dr. Rian Maerks was so patient, friendly and professional and the results are fascinating! I LOVE my new me! I couldn't imagine a better outcome. Actually the results are better than expected. Also friends, neighbors and other people in my life came up to me and mentioned that I look so rested and 10 years younger. I would never go anywhere else! Dr. Rian Maerks is by far the best plastic surgeon here in South Florida.

very professional and qualified care, with amazing assistants and well staffed office. An added…read moretouch was a well stocked area providing snacks and drinks.

I came into this practice in June for a cyst. Before my procedure, I specifically asked both the…read morefront desk staff and the doctor for the total cost. I was assured multiple times that I would know the full price and would not be billed unexpectedly. Two weeks after my procedure, I received an email saying I owed money. I called the front desk, and no one had any idea what was going on they just told me to contact my insurance. Fast forward to last week, and I get a text saying I now owe double the original amount. Again, no one can explain why, and in the same email, they threaten to withdraw the money from my account by a certain date if I don't respond.I am now financially strained, misled, and treated like my concerns don't matter. The staff responds as if this is acceptable. I will never return to this practice, and I strongly advise others not to go unless you are prepared to be misled and overcharged. I truly regret not just leaving my cyst alone.

They are amazing with brows threading. I've made this my regular place,100% recommendedread more

Gave this place two chances and somehow it got worse. Lash lift was spiky and overpriced (yes, more…read morethan their own website). Nails never match the pedi color and the tech will argue with you like you're color-blind -- spoiler: they are. Unsanitary, rude attitudes, always running late, and zero accountability. With this much competition nearby, this place shouldn't be in the nail business. Do yourself a favor and go literally anywhere else.