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Skin Deep Clinic

5.0 (1 review)
Open • 10:00 am - 6:00 pm

Services - Skin Deep Clinic

Waxing

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8 days ago

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Perfect Threading salon - Facial treatment

Perfect Threading salon

3.9(20 reviews)
2.2 mi

Always a great experience. They are quick, do a great job the shop is clean and the so niceread more

Buyer Beware. Diwali DISAPPOINTMENT!…read more The owner is absolutely INCONSIDERATE and UNETHICAL and UNPROFESSIONAL in his business practices. You may even be SCOLDED like me over any minor issue. He will keep changing prices for exact same service provided previously/ routinely. Even if you confirm price each time you walk in to be sure, he'll still try to raise price AFTER service is complete (so customer feels wrongfully compelled). This evening I confirmed price for hair and henna as soon as I reached, because of past experiences. We verbally agreed. After we did my face waxing, he asked if I wasn't in a hurry, if I could wait while they do threading and waxing for a customer who suddenly came SEVERAL minutes AFTER me. I nicely agreed but emphasized it was my Birthday and Diwali on the same day (11/4) this year so please be sure to take care of me too, as my hair and henna were still pending (each usually takes about 7 minutes). Apparently the other customer was a greater profit so ETHICS went out the window when my turn came. After I waited ~30m, the owner suddenly increased the price for my hair from verbally agreed upon $12 to $20 - without any good / valid reason. I was disappointed but still wanted the service given my Birthday and Diwali so nicely offered $15 just because other salon appts wouldn't be available in time for my Diwali party the very next night. He very rudely and loudly said NO, the price was now $20 EFFECTIVE IMMEDIATELY, even though I waited and even though he agreed $12 just ~30m earlier. So I again nicely said let's just do my henna and he refused. He said it was too late, they suddenly wanted to close. I had pointed out that I was speaking at a normal volume and he had been speaking at a needlessly high volume / aka yelling. He says because "I am pissed off." Sorry but there is NO reason to raise your voice to a regular customer, who was being perfectly calm, especially over a mere $5. And he refused to do my henna though I started to tear up because I had told him henna is a way of celebrating given my Birthday blessedly falls on Diwali. The beautician Deepali even looked sadly at me because the owner was scolding me over $5 and refusing me the very quick services after I had waited for the other (apparently more profitable) customer. So there you have it - despite all, there is not even an IOTA of customer service, professionalism, or even making a young lady's Diwali and Birthday a happy one. The very least they could do was complete the henna service since the design and price were not at all in question. I had not at all raised my voice so am not ever accepting being yelled at by a BUSINESS OWNER. You need to be more PROFESSIONAL than that, have BASIC BUSINESS ETHICS & minimal DECENCY. You should not treat your customers SO VERY POORLY because one day you will run out of customers to cheat and abuse. Especially with so many other salons in the area with competitive service such as Bindiya and Payal also in Parsippany. Forget customer is always right, customers even get scolded here.

Photos
Perfect Threading salon - Salon station

Salon station

Perfect Threading salon - Waxing room

Waxing room

Perfect Threading salon - Hair salon

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Hair salon

Skin Deep Clinic - skincare - Updated May 2026

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