Dr Schacht and her team here are wonderful. I started seeing her in June '23 and we tried various treatments for acne (topicals and orals) until we settled on the best path forward. She was extremely responsive in listening to my concerns and treatment I had received at clinics in the past. The office is fairly timely in seeing patients and getting them scheduled for follow up appointments. The office staff was really helpful and flexible with my schedule read more

I went to my appointment today and the office was closed. This office has been closed since March 2025. The website needs to be updated.

We wish her well - outstanding service! The front office was considerate and kind. The doctor was thorough and informative.

At my first visit to this office last year, I waited more than 45 minutes for a 5-minute skin check. Thinking I could avoid that by making an appointment at an earlier time, I snagged the first appointment of the day for this year's skin check. Wrong! I still ended up waiting in an exam room for a ridiculously long time. This is a small office, so I could very clearly hear the doctor chatting with staff about coffee and the weather, taking phone calls and eating breakfast, all while I sat and waited. I was finally seen after 40 minutes. The doctor and staff are friendly, but I don't understand the excessive wait times. read more

I highly recommend this location for dermatologist services. The doctor and staff are so personal.

I am writing this review on behalf of a family friend Jerry Smith. These are Jerry's words: I had developed a "suspect patch" of skin on my cheek that was not healing with over the counter options. I headed to a local medical facility where I was given meds to take for five days and sent home. After the five days my condition had not improved so I sought treatment at a local hospital where again I received an incorrect diagnosis and sent home. The next stop was an allergist and he was unable to provide a diagnosis. Finally I received approval to see a dermatologist and made an appointment with Dr. Rachel Schacht at Skin Concierge. I received the true care I needed. She listened and took a sincere interest in my condition. She biopsied the skin and I was diagnosed with MRSA, a very serious infection. Dr. Schacht gave me the correct treatment and I feel strongly that Dr Schacht saved my life. Tucson needs more physicians that have the genuine care and concern that Dr. Schacht gives her patients. She truly is a true asset to our community! Thank You Dr. Schacht ! Jerry Smith read more

In late June, Dr Schacht diagnosed a bump on my back as a lymphocyte, which can be a precursor to lymphoma. She really went to bat for me, pushing specialists to see me quickly and to proceed with tests even if it meant going outside the medical schools facilities. With her help I got a diagnosis in 2 months that would have taken me at least 6 months to struggle through on my own. I think she saved my life. In checking for lymphoma, which I don't have at this point, I was found to have kidney cancer. I now have a 25% smaller kidney on my left side. The surgeon said that as it was found early, and he was able to remove all the cancer, that he considers me to be cured. The tumor was approaching the size that they usually metastasis. If it had taken me months longer to get diagnosed, I fear it would have spread and I would be facing an uncertain future with chemotherapy and radiation. read more

Professional, clean and very thorough. My appointment and treatment was quick and painless. Hardly any wait at all. It truly was refreshing change of pace from the usual hour long wait only to have 10 minutes or less of actual physician time. Dr Rachel and her staff truly care about their patients. I only wish all my medical appointments were this efficient and enjoyable. Dr Rachel asked many questions, she took the time to explain my condition and various treatment options and cost. Highly recommended. read more

It is rare that I would take the time to rate a healthcare provider, but Dr. Schacht is just awesome! Recently, I needed to have a few spots checked and removed on my face and back. I was very nervous, given that I am a cancer survivor and thought that I was about to relive that nightmare. Dr. Schacht took the time to to explain everything and was very conservative in her approach to my case. My procedure went off without a hitch! Dr. Schacht explained every step and I didn't feel a thing! Not even the anesthetic injections. Dr. Rachel Schacht is a Dermatologist, who is board certified in Aesthetic Medicine. I highly recommend her! read more

My husband had been suffering with different issues with his skin. He was referred to Dr Schacht, after receiving terrible care from another Dermatologist. From the very beginning she was very caring and concerned. His condition was complicated with a heart condition, Dr Schacht worked with other doctors to find the correct medicine for treatment of an awful rash. She takes the time to listen and communicates very well. Staff is kind and accessible, able to call the office any time to get answers to questions. Highly recommend Dr Schacht. read more

Very overpriced for quality of service. Doctor and medical assistants wear casual clothes while performing service/operations. Wait time is very long, waited 30 minutes for a 5 minute appt. I also got charged $250 for a 5 minute appt where the doctor told me I needed a mole removed. They have gotten me to schedule 4 different appointments for one benign mole, the first bill just came in for the first appt and I'm scared to receive the rest. Go to a more professional office. read more

Im not one to do yelp reviews but my mother went to skin concierge for a biopsy a few months ago and was seen by Rachel, first off she came in slurring her words and seemed as if she was on some type of drugs (my mother also recorded her behavior for proof) it was as if she could not function. Her biopsy disfigured a part of my mothers body that i do not want to specify on here. We have already made a complaint with the AZ Medical board, and are looking into hiring an attorney. read more

New to the area, I found Skin Concierge on line. At first, I was quite pleased but that soon changed. The office requires copayment at check-in and that was no problem except that on three different occasions, I was told that I had not met my copay. The third time, I was a bit irritated but gave them the money. The next very negative situation was on my next to last visit. I was taken into the exam room and there I sat for just over one hour. I was steaming since i could clearly hear Dr. Rachael Schatt talking with a sales rep who had come into the office shortly after my arrival. I got dressed and walked out at which point, Dr, Schatt why I was leaving that she was just on her way in to see me. This was definitely not the case. I did return and she did apologize during the exam. Now that I have found a much more suitable dermatologist, I am receiving a "bill" for a missed copay from 11/19/2020 - over one full year ago. I would definitely suggest that you do not get involved with her "practice." read more

SERIOUSLY reconsider visiting this dermatologist!Although I found Dr. Rachel Schacht to be generally kind and helpful, every other person I interacted with (in-person and on the phone) was incredibly rude and incompetent at their jobs. Skin Concierge is a highly unprofessional environment. If you can help it, do not go to this dermatology office-- that is unless you like to be surrounded by people who lack the ability to kindly interact with others and the skills to do their jobs. read more

Rachel is amazing i had lip fillers done and i got exactly want i wanted. She was also so gentle i highly recommend going here.

Dr. Schacht is wonderful. She did an extensive skin-cancer removal on my husband's hand and explained everything very carefully, sees him in follow up for dressing changes often, and really listens to our questions, a very lovely and caring person. Her assistant Chantelle is also very kind and helpful. They are both very friendly but totally professional in everything they do. The office is easy to get to, plenty of parking, and quick to get an appointment. Best of everything! read more

Thank you Dr Rachel Schacht for saving my life, Being so kind and patient and concerned with my health. Not only have you made me beautiful but you healed all my precancerous facial patches and dedicated a serious amount of time to keeping me cancer free and educated me on melanoma so I can stay protected and live on to protect my family and friends. Your office was as elegant as heaven and your staff all truly kind gentle helpful angels. You provided a service that no other business can compete with. You are a beautiful highly educated and trusted physician inside and out. I wouldn't put my life in another doctors hand ever again. Thank you for being above the rest of medical providers every step of the way. Each visit with you is always amazing and exhilarating, a positive experience with always positive results. Dermatology isn't just for the beautiful, Its a life saver to those with skin cancer and other life struggling diseases. You made my quality of life increase and my future possible. Thank you so much. Sincerely Cheri Potter. read more