We bought our Hurricane Deck Boat from JD Shipp. He's great! Love the boat. Price was nice.read more

From the owner: We Sell Instant Fun, All You Add Is Water…read more Voted Best In East Texas 8 Years in a Row by the Longview News Journal's Readers' Choice Awards.  Family Owned and Operated Business Serving the East Texas Area Since 1955

Several years of loyalty and 10's of thousands of dollars spent here with my business all thrown…read moreaway over one issue.(extended shipment times) The customer service rep cancelled my order and closed my account because i called in and complained about service and was seeking an option to fix it. Their rude attitude escalated my frustration. They were unwilling to entertain the fact that they made a mistake. For a third time in all the years i had to call in and check an order to get momentum on it, it usually only happens around the holidays, this time no excuse. I called and complained but instead of resolution I was told by them that they are a good company with good reviews and that they see no issue. I cant get over how i was treated and it only made me more mad. I got hung up on because i expressed that i was getting F**ked on this and that their attitude was unbelievable. All my orders canceled and account closed. They didn't even try to help.

I've had the worst customer service experience. I tried to change shipping to ground from 3-day…read moredelivery (from $167 to $80--still ridiculous for one item) soon after placing the order. The rep to whom the matter was escalated was extremely rude/unprofessional/argumentative--even with my credit union rep on the call, too. "It takes one to know one," she said to me at one point. She threatened legal recourse. No sense of CS. I will share broadly. Do not buy from this company.

Well, if you want blatant lies, customer service at its lowest, being strung along, a chip on the…read moreshoulder approach, eye-rolls with a lazy attitude, go see R & R Marine. I've been in customer service my entire career and have never experienced such disregard to capture and maintain a future relationship. This is called "sales prevention," and why companies fail. Makes me wonder why they lost Steve.

We come I. Here from time to time.. typically to look at some of their boats (Pontoons). My husband…read morealso discusses other interest regarding his boat with their sales team which they are always pleasant and more than helpful. They also have fishing supplies in case you need some items before heading to the near by lake.

I recently bought a new boat and wanted to rebuild the supercharger. After calling around the DFW…read morearea, I quickly learned that only 3-5 shops would even take the job -- and none could start for at least 2-3 weeks. Then I found Jason at Extreme Marine. I called him, and that same day he had me drop it off that evening to get started. No runaround, no waiting -- just results. He knocked out the job efficiently and even took me out on the lake to test it when it was done. Jason has a deep knowledge of boats and was happy to answer every question I threw at him. His reviews are what got me in the door, and now I completely understand why his ratings are so high. He's earned a customer for life. Jason is my new boat guy, period. Highly recommend!

Words alone are not enough to describe Jason's work. We were visiting the area and had issues with…read morethe boat motor. We called Jason up and he got us in within the hour. We described the noise the engine started making and immediately Jason knew what it was. Jason went above and beyond getting us back on the water. And his rate was so reasonable. I would highly recommend him to anyone in the area. Thank you Jason.

Never again! These guys are absolute CROOKS!! I'm having a REAL MECHANIC working on my boat as I…read moreleave this review and have them documenting with pictures the repairs I will be contacting H&W and asking for my almost $500 plus back and will be speaking to my local representative in regards to charging customers and not doing the work. Now your time is coming and quickly you thieves! Lazy mechanic that just works on your dime and doesn't do the repairs! DO NOT GO HERE UNLESS YOU WANT TO BE RIPPED OFF!

Extremely Disappointed - Unprofessional and Poor Service…read more Terrible customer service. Kirk's treatment of my daughter and son-in-law has been nothing short of unacceptable. They were without their boat for five weeks with no resolution, and we ultimately had to retrieve it ourselves. We are now taking it to Pro Drive for proper service. The lack of communication and professionalism throughout the entire experience is deeply concerning. This business leaves much to be desired. I strongly advise taking your boat and business elsewhere. only leaving one star because you have to business deserves zero stars!

I just bought a War Eagle boat. These folks are very knowable. Everything as promised for the…read moreprice quoted. Very good customer service.

From the owner: Water Moccasin Boats offers a complete line of personal water craft for the fishing and hunting…read moreenthusiast. Honda Marine, Water Moccasin Boats, Alumacraft,Yamaha, War Eagle Boats, Nissan Marine, STIHL,Boat Trailer, Utility Trailers

My experience was great! I bought my first boat here and all the staff that I interacted with were…read moreamazing!

They screwed me over pretty good on a defective cf moto. Total piece of junk. When u buy it, its…read moreyour. Friendly dealer stops and r stuck with ur problem machine

Thought these people was doing me good but as a week went by I found out this dealership cheated me…read moreon a warranty charging me double + for a warranty and then placing a refrigerator that supposedly was new but has dings on the door and was not secured as it almost injured my kid as it flew out of the pocket on a turn. We decided to cancel our warranty before the 30days and so many lies to just move forward with canceling to now they are needing 60 days to apply it to my loan and I asked for the interest on the 11k plus they charge me since that is what my attorney advised me and they ignore me I get nothing but a scared dealership with rude none comply emails. There request is to send a demand letter to getting things done correctly. Be careful with who you do business with as I would be very alarmed when people like this does that. Everything takes time. Guess these people do many wrong as they are to comfortable to not care.

I just went into Bayou RV in Shreveport Louisiana and I asked the salesman a question do you have…read moreany RVs where are my payment would be around $500 a month I have money to put down He just stood there with his mouth open or a couple minutes. You never bothered me to ask me how much I was putting down. So I turned around and walked out they need to get some decent salesman there for sure I guess it's easier to buy online than to actually physically go and look at them

Just bought a boat from these good folks. They offer test rides on the lake nearby which is…read morewonderful. All their inventory is very high quality, their sales process is low pressure and very easy. Thanks ruth and scott.