We bought bikes. Got good, knowledgeable service in both Keene NH store and West Springfield MA…read morestore. If you go to the Keene store, ask for the assistant manager because whoever put our bikes together put the seats on backwards and he caught the errors and fixed them.

I never write reviews, but I am beyond happy with the customer service I received from Chuck at the…read moreDick's in West Springfield, MA. It is refreshing to know that there are people in retail management that really want to help. I see Dick's in a whole new light and will be shopping at the West Springfield location for all my sporting goods from now on. -Christine

Easily one of my favorite places in Western Mass. for "sports-stuff"…read more I've been shopping here since like 1989-90. I make my way there at the start of every baseball season to pick up a crisp Yankee fitted hat. (They were one of the first...and only spots to offer authentic MLB on-field hats) Great selection of sneakers: Jordans. Nike. Adidas. New Balance. Converse. Reebok. Lots of classic styles too. A MAJOR selection of great kids sneakers too. I've also purchased most of my Timberland boots here. Great selection of styles and colors. They also are the go to spot for fan gear. Sox, Patriots, Celtics, Bruins, etc. Great selection of jerseys and other authentic gear. I got my "Belichick hoodie" here. Oh and I forgot to mention the most important thing! The service! Great family run business. Support the local independent stores folks!

This is definitely the place to go for all sporting goods. I have been going here ever since I was…read morea high school athlete and now I go since I coach. Over the years, they have never disappointed me and I absolutely love going here for all of sporting needs when possible. They have cleats, custom team wear, and equipment for any sport you can imagine. If they don't have it then they can order it for you. The price is MUCH cheaper than large chains. I prefer them over larger retail sporting good stores because of the personal attention and care that the owner put into. In addition, it is always nice to support small businesses whenever possible. There's a small parking space on the side near Walgreens. Go give them a try, they won't disappoint you.

We're from Miami, Florida but my son is a Tom Brady fanatic. He was looking for the jersey, but…read morethey were out of his size. The store is really huge and also is a hobby collection store as well. Many gifts you can select from if you're looking for autograph items to trade cards. I saw a really nice Miami Dolphins hoodie, but since they didn't do to well this year, I changed my mind. I really like the football cleats that were autographed by a football player as well. If I had to do it all over again, I would've gotten the Dolphin hoodie. It was really nice.

Owner here is a POS scalper. I seen target right above them do a big Pokemon restock and he sent…read moreall his employees to buy out the 45 white flare etbs and then over price them immediately in store. That should be against mall policy but a true piece of garbage. DO NOT SHOP HERE. He gets everything at market price from target and then has a monopoly and resells for 3 times the price. I saw him happy af after he cleared out the shelves. Within 15 minutes the shelves were empty.

This place is fantastic, if you are looking for knowledgeable staff, one on one instruction/…read moredemonstrations this place is for you. If you're trying to buy a $300 treadmill go to your local Walmart this place is full of gym quality equipment. I found this place when I was trying to demo a Water rower (rowing machine), this was the nearest location that had one that Jessica and I could try. Location: Right on Riverdale St next to the Cyber Exchange Computer store. One thing that is good about the location is its not in a shopping center/mall so you don't have alot of foot traffic/ casual observers that may take away from your customer experience. Most people that come to this store are looking to buy something, so this affords you the opportunity to pepper the sales rep with questions. Equipment: After deciding on the rower we spent the next hour trying the different machines. They even have the revolving steps from biggest loser!!! That shit is hard let me tell you. They also have top of the line treadmills, elliptical machines, free weights, and devices that employ the use of your own body weight. Staff: We were helped by Craig. He was very knowledgeable and could even speak in technical terms about the different technology that set their equipment apart from your standard treadmill, he was also in shape so this added some validity to his claims. When we ordered our rower he told us the date it would arrive. When I called upon the date it was supposed to arrive I got told by a different sales rep it wouldn't be arriving due to delivery issues. I explained my displeasure because my schedule wouldn't allow me to pick it up for another week. The sales rep called Craig who went to the warehouse and brought it to the store on his day off. Anywhere that cares about its customers that much is worthy of your business for the long haul. Bottom line go here if you're looking to buy some equipment for your home gym these guys really know their stuff and they'll make sure you're happy with the experience.

I had an unbelievably positive experience with the staff at the local store and the delivery…read moreprocess. I bought an Elliptical for my home gym and the advice I got from the staff was spot on. It's the right size, feel, and price for me. In addition, they were willing to match a lower price I found a few places online. Delivery was a breeze. I actually got a call from an employee in CT who told me there was a delivery window opened...the next day! They did a fabulous job with delivery and setup.

I was given permission by my "home cfo" to buy a new driver! Without wasting time, I went to DD's…read moreto get fitted for a new one. The fitting was very thorough and actually, because of me, took two appointments. I am happy to say that the simulators do not lie! With the help of the staff, I am fitted perfectly and my dispersion and distance issues (and trajectory) are cured! Now I need my chipping and putting to be cured to get my handicap to single digits! Personal service is what it is all about! Thank you.

I came in to get fitted for a set of golf clubs around noon on a Wednesday and the staff here was…read moreextremely helpful. I told them what I was looking for and they brought up a few options. We took a few different branded 7 irons to the simulator where I tried them out and chose the one that felt best to me. We did the same thing for the drivers, and I picked a putter on my own since there was a separate section for putters. It wasn't too busy when we walked in, but it got busier over the next half hour. Overall, I had a great experience here and will definitely come back for any golf-related needs. I'm definitely happy with my new TaylorMade club set!

Ok it's not the most glamorous place to shop but Eric the manager is very knowledgeable, extremely…read morecourteous and very helpful. He's working with what looks like 16 year old hockey players...I mean how much personality do you really expect from them, lol.

Great service. Busy because inside the rink but always take time to help. Usually shop their main…read morestore in Springfield. When in need at rink they always come through.

We visited this location for the second time this season. Both times CJ helped us. We felt well…read moretaken care of and left with no questions unanswered. His knowledge of hockey is great! He works with people well and even during busy times gives people the time they deserve and need. After our first time there and the amazing help we had received from CJ we hoped he would be working again today. We were in luck! He took great care of my son from buying a new helmet, looking at sticks, and purchasing new skates today. Wile this location is more than an hour from us we feel it's well worth the time. We have been greeted and helped all the employees have been kind and helpful. We greatly appreciated CJs want to explain everything so that we could understand and felt we were making the best investment for our child.

The salesman could only show me 2 skates for my larger feet, very surprised they didn't have more…read more Said most hockey players have smaller feet! Disappointing experience there. Won't go back.

I called about whether they could sharpen my daughters skates and the gentleman who answered said…read morethey'd even do them while I waited. I stopped in and it was true! Very nice shop and employees!

This is just one half of the Bertelli's empire, consisting of two businesses so logistically…read moredisparate and yet so humorously appropriate for each other... ice hockey equipment, and liquor sales. You can't make this stuff up. I traveled past many of Connecticut's finer equipment dealers to get here, because they had such a good deal on the leg pads I had my eyes on for months. Everywhere else on earth seemed to want $650 for them; I paid $540, a great deal in a sector of sporting goods that rarely sees deep discounts. The shop itself is relatively small, but still has a goodly amount of stuff in it. I'd say that if you're looking for something specific, call ahead and have them order it for you, like I did. And they'll do all the hockey basics here - sharpen your skates, sell you some tape, fix your equipment, and so on. A 3/8" hollow on my skates and a 2005 Chianti? The perfect combination.

I got to work with Cheryl and she was wonderful! She took the time to get my feet mapped out for…read moreproper sneakers. She asked me if I knew what brands I wanted to try and which ones I wanted to stay away from. I honestly have not been on a run in sometime so I was not sure what brand to choose. She brought out a little of everything and I found some amazing sneakers for me. I honestly was expecting my sneakers to cost more but they were under what I originally budgeted for. I was very happy about that. Everyone was friendly. The store was very clean and I look forward to going back!

The only place I shop for running shoes! They look at your bare feet to see how they rest on the…read morefloor before putting you in sneakers. Bring in your old ones and they'll look at how you wear them down too to help make the right choice. And you can take them for a test run outside. Once, I bought cheap sneakers to try to save money, but hurt my feet instead. Now I only shop at Fast Feet. I brought my mother (82 years old) in to get decent walking sneakers fitted and my 21 year old son who wants to start running. Take care of your feet!