Excellent service and very knowledgeable for what we needed. Highly recommend for your audio and…read morevisual needs.

We have had Chris and Nate mount all our TVs since 2017. Both are very knowledgeable, professional…read moreand very quick and clean. Both always make sure we understand how the tv works and always does the setup. Totally recommend this company for all your mountings and home surround sound set up. Love how clean the install looks.

My wife, Peggy, and I are retired teachers, so we know all the basics of using computers ... but…read morewhen some problems arise, we're clueless how to resolve them. Unfortunately, most repair facilites want you to bring the entire computer to them, but I wanted someone who could come to our apartment and try solving the problem here without disassembling all the camera, printer, audio speaker cables, etc. I saw some very positive reviews of Emerald Coast IT -- which serves Navarre and Gulf Breeze -- so I figured I'd give them a try. We couldn't have been more pleased with Matt, who cheerfully agreed to make a housecall. He was not only extremely personable and patient with us, but very tech savvy and quickly deduced/solved the problem. We can't recommend him more highly. If you have a computer that requires the repair person to come to you, he's definitely your man.

Matt and his team did a fantastic job! They replaced the network equipment, ran cable (very…read moredifficult runs through brick walls...) and mounted/installed surveillance cameras. Matt went out of his way to make sure everything worked properly and even helped with IT equipment that was already in-place. This is a remote (to me) small business and I could not be onsite. I will definitely use Emerald IT Services again!

My computer wouldn't connect to the internet after experiencing a power surge. I called Happy…read moreComputers who sent a tech out to diagnose the problem and repair it. Turns out my network card was fried, so the tech replaced it with an external ethernet adapter (dongle). He charged me $150 for the part which seemed awfully pricey, but I paid it since I needed my computer working again. Later I researched the cost of the part and found it was only $30 from the manufacturer and $24 from Amazon. After a phone call to complain about the price I was charged, Happy Computers agreed to refund $100 to me because "the price had been put into their system wrong." In spite of them agreeing to a refund, I don't think I would ever feel comfortable using this company again. On the positive side, my computer does work now.

10 stars!! Gus answered my text almost immediately. We…read morehad an old crashed computer and another "new" computer that was already filled with incomplete data that had been transferred incorrectly by me and needed to be deleted. It was a mess! He understood the problem, overcame numerous obstacles, and we had our new computer up and running the next morning. We are beyond happy!!!

Took my I-Pad in on a Monday for a screen replacement. Was told by Brian that they were his least…read morefavorite things to do, okay why did he point that out? He told me over the phone it would be $149. Then wanted to charge me $165 in person. When I mentioned what he said he honored the $149. Then he said he had to order the new screen and it would take a day or two to come in. He said he would call me Thursday or Friday. I made sure to point out I was anxious to get it back as I am a musician and have 300+ songs stored on it. On Friday afternoon I called him after hearing nothing. Brian was rude and said I told you we were backed up and it wouldn't be till Monday or Tuesday (That is not what he said). He continued to say you can come get it and I'll refund your money if you prefer. He was rude and short. I just wanted him to do what he said he could do. Six days later again I call him after hearing nothing. He said did you get my message on Wednesday (I had no message). He then said it would be ready Thursday afternoon by the time my wife gets there. When she arrived he told her it needed an additional part it needed to again be ordered and would be ready Friday or at the latest Monday. I called on Monday and left a message. Then my wife called and was told Brian was off that day and it would be ready Tuesday. Finally on Tuesday Brian called and said it was ready. 15 days of miscommunication and run around. Now my camera doesn't work when I reverse it. Half the screen is blacked out. After two weeks the home button quit working! What a joke. No way will I take it back. I found Brian to be arrogant and rude and a bit full of himself. Absolutely terrible communication and customer service. No apology for anything but rather he blamed me for the way I broke it. I regret that I didn't just buy a new one. I would never use this business again.

Excellent service! Got my iMac fixed by these guys and beyond happy with the price and work and…read morecleanliness when I got it back! Got it figured out the next day after dropping it off also they finished the work super quick a day earlier than what they said. Got it back hours after they diagnosed it! I Highly recommend this crew

If you haven't had the pleasure of working with Richard from Planet Secure, you're missing out…read more I've collaborated with him on several complex communities, and his professionalism, honesty, and solution-driven mindset are unmatched. What I appreciate most is his genuine approach--he takes the time to customize each project without any pressure. That level of integrity is exactly why I continue to recommend Planet Secure.

Planet Secure came out to setup our security and mount 2 TVs for us in our new home. The…read moretechnicians were professional, courteous, and thorough and did a great job cleaning the work areas.

Someone is going around answering handyman repairs with this company's invoices. He is a scammer…read more He scammed me for $500.00 now will not answer the one phone number that isn't disconnected. I have a paid receipt on this companies invoice. Just Dump It owes me a refund.

I would absolutely recommend to any family or friend! Extremely professional and easy to work with…read more They went above and beyond to make the experience super stream lined and easy to get everything moved out for me. Super responsive and polite to any and all questions I had. Customer service was 10/10. Very reasonably priced as well.

Overall, okay company. Relatively prompt and efficient services. However, in the mist of cleaning…read moreour home they misplaced our WiFi Internet booster for our solar panels, which would cost us over $150 to replace. And when ask about it, denied it although our app shows it going offline during the time they were cleaning the premises. No one else was in the home during at the time.

Marketa & Greg are very pleasant and easy to work with. They came the same day I called to give us…read morean estimate on fixing a rotted door frame & and broken drywall around our hvac air return. Estimate was very much inline with going rates. Greg did the work a few days later and wasted no time on the job. He's friendly, polite & the kind of guy that pays attention to detail, with a wealth of knowledge. It was great to finally work with someone who understands doing things the right way the first time instead of some of the slap-dash people we have worked with previously. So impressed with his rates & work ethic, we're going to have them come back and do a fence repair & hurricane shutter replacement as well as anything else that needs fixing down the road. Highly recommend!

Best computer repair experience I've ever had. They removed a lot of water damage from my Macbook…read moreAir, and replaced the failing battery for a very reasonable price. The computer worked great after that except the new battery wouldn't charge, so I brought it back in. They replaced it again and also replaced the I/O board, all in an effort to determine the cause of the problem and all considered warranty repair so there was no cost. Finally, when it still wouldn't charge they explained it was likely the logic board which is a very expensive repair. They said they could replace it, but given the cost, it's better to invest in a new laptop which was a really honest recommendation. But they salvaged the Macbook Air. Considering how much water was spilled on it, coming away with only a very slowly-charging battery is about as fortunate as it can get. All in all, they were very thorough, honest and the amount of time they spent trying to repair my Macbook Air was much appreciated, since a lot of the labor and parts were warranty. They called me regularly to update me on the job before replacing any part and making a recommendation. I'd bring any computer you need fixed to this location. They also offer military discounts. Although I didn't need it, they also do data recovery. Definitely deal with these guys before you send your computer in for service.

I was passing through here for vacation with crack i-Phone and they sayd they can't fix it eventhou…read moretheir website say they're "authorized". I know they just DON'T WANT TO FIX IT, probably because they descriminate, idk... Glad I don't like in this brain dead city. In Cleveland, there's dozens of places to get your phone fixed.