Jay did a great job helping us even though we couldn't finish switching over due to issues with our…read moreother carrier. He was very patient and helpful.

Zach was knowledgeable, friendly, professional, and understood our needs and concerns. He was able…read moreto answer our questions, and made the transition to our new phones smoothly. He explained everything to us in a way that was clear and concise. Our new phones have much better coverage.

My bank was double billed for my bill. Overdraft then $36 bank fee. Repeated Again. Another OD $36…read morefee. Then $25 dollar unauthorized charge for Mediacom insufficient fund fee. Then another $36 OD bank fee. THEN another $25 Medicom insufficient fund fee AND ANOTHER $36 OD fee!!! I went to office. They are nice. Boss Julia has not called me back after 5 days. She has copies of all and was to "figure out" how to correct. Notice these are unauthorized charges to my bank account. Mediacom is responsible. I WILL BE reimbursed. This is embarrassing!!! Truthfully, I can't wait till Spectrum rolls into Gulf Breeze. I call Mediacom every other month with billing "errors". There is either embezzlement or an interesting computer glitch. Tech calls and operator assistance?! Huh? I have to just laugh b4 I scream...

Customer service help me get my Internet working because it's out continuously every single day…read more They offered me a free EERO to go along in another room since I have one in my living room. I called today to be assisted activating it. Now both the original person and the person today confirmed that it was free and no charge cause I asked the person today and he said yes there's no charge at all ever. So I had to call back 55 minutes later because it would not connect. It was red and the lady made a comment that it was free for the first 90 days and then I would be charged and I told her that's not what the first two people said and she said I'm sorry but after 90 days there's a charge I said send me a label and I'll send it back. Mediacom cannot get their story straight and they cannot keep the Internet connected. I've had a cable running from one house to two houses down outside of my house for the last three months. It's ridiculous. They are the worst Internet cable service in this country.

Wow, what service and reasonably priced. He came out the evening we called and stayed until the job…read morewas done. Very knowledgeable and friendly. Will highly recommend to all my associates. Not only did he get diagnosis the issue with the video card he was able to get us a replacement card immediately, and installed it. Worked on our computer well into the evening and even tweeked the settings so it ran better. He went above and beyond in every way. Do not hesitate to call this person. We are even getting a quote for a new computer build from him. He is now our go to computer guy!

I've used Demetrius' services twice. If I could give six stars I would. He does his best to save…read moreyou some money. Even if he's busy, his wife will try to accommodate you. Both times I've taken my computers to him. Second time he was finished within 2 hours and the virus on my computer was not only gone, he included an ad blocker that works extremely well. Also, if you take your computers to him its in a safe neighborhood. He has other services available beyond computer repair. I'll never use anyone else for my technology needs! Thanks Demetrius :)