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Mediacom - Cable supposed to be buried over three months ago

Mediacom

(49 reviews)

My bank was double billed for my bill. Overdraft then $36 bank fee. Repeated Again. Another OD $36…read morefee. Then $25 dollar unauthorized charge for Mediacom insufficient fund fee. Then another $36 OD bank fee. THEN another $25 Medicom insufficient fund fee AND ANOTHER $36 OD fee!!! I went to office. They are nice. Boss Julia has not called me back after 5 days. She has copies of all and was to "figure out" how to correct. Notice these are unauthorized charges to my bank account. Mediacom is responsible. I WILL BE reimbursed. This is embarrassing!!! Truthfully, I can't wait till Spectrum rolls into Gulf Breeze. I call Mediacom every other month with billing "errors". There is either embezzlement or an interesting computer glitch. Tech calls and operator assistance?! Huh? I have to just laugh b4 I scream...

Customer service help me get my Internet working because it's out continuously every single day…read more They offered me a free EERO to go along in another room since I have one in my living room. I called today to be assisted activating it. Now both the original person and the person today confirmed that it was free and no charge cause I asked the person today and he said yes there's no charge at all ever. So I had to call back 55 minutes later because it would not connect. It was red and the lady made a comment that it was free for the first 90 days and then I would be charged and I told her that's not what the first two people said and she said I'm sorry but after 90 days there's a charge I said send me a label and I'll send it back. Mediacom cannot get their story straight and they cannot keep the Internet connected. I've had a cable running from one house to two houses down outside of my house for the last three months. It's ridiculous. They are the worst Internet cable service in this country.

Data Revolution - telecommunications - Updated May 2026

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