I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony and Joe are the best. They've rapidly responded to several plumbing emergencies we've had over…read morethe last few years. Last week they took care of a broken toilet seal. They also fixed the underlying flange issue that caused it.

I've had Brendan here a few times for shower repairs, H/W heater replacement, and garbage disposal…read moreinstallation. He is FAIR and won't sell you something you don't need. Great advice giver and is both professional and reliable. Treats customers with honesty and will shoot you straight on what's needed as well as what options are available price-wise. I will continue to use Brendan as my plumber.... no one better. HIGHLY RECOMMEND !

MY PLUMBER RETIRED SO I NEEDED A NEW RELIABLE SERVICE PROVIDER FOR MY TENENTS AND MYSELF…read more When I interviewed Brendan I got a good feeling. He is serious about the service he provides. I have used him 4 times and he came through all 4 times. If he says he will be here he is. He will not overcharge and his work is neat and clean. I got lucky!

We requested Charlie's help with a leaking shower and installation of two kitchen appliances, a…read morerefrigerator and a dishwasher. He was responsive, punctual, and transparent with a clear estimate. On the day of the work, Charlie was professional, kind, and offered great explanations of what was going on and how he would address the problem. We will certainly call Charlie again for any plumbing needs, and highly recommend his services.

Charlie has performed several jobs for me, and I am never disappointed. He is a true professional…read more he shows up in a timely manner assesses the project and completes it in a timely manner. I have recommended him to many friends and family.

Jack and rob did an amazing job. Very professional explained everything it was very pleasant to…read moretalk to would highly recommend

This company came out to give me an estimate for replacing 2 toilets and a pipe in the basement…read more The rep said that the manager was out of the office and that the manager needed to review the estimate before he sends it to me. It would come the following week. No worries, right? The following week came and went, no estimate. I called the next week and the woman on the phone, who was very pleasant, apologized, updated my email and said she would send it right over to the manager. Still no estimate. The following week, I called again. She apologized, again, and said that I would hear back by end of day, or on Monday. I never did receive an estimate. I do not recommend. Such a waste of my time! I'm not begging to give someone my business. Ridiculous!

I ate a $77 fee for an estimate - which no plumber or contractor of any kind has ever asked me for…read more- because the ratings for Vaughan are so high. I feel conned, for two reasons. One, as soon as they showed up they began acting like they didn't want the work. They balked at the fact that I live in a condo within a 3-unit HOA that I would need to coordinate with, and argued with me about the process of gaining their approval (while the numerous contractors we jointly hired for our renos were walking around.) This is 99% of plumbing jobs in Somerville. If it's that much of a problem, don't bother coming in the first place to charge me $77. Second, the estimate price: astronomical. Twice as much as the most expensive quotes I have gotten for this job. Five figures. If you are a very rich owner of a single-family home, Vaughan might be an option - the ratings here say they are talented plumbers. Otherwise, save yourself the money, hassle, and headache.

Vaughan ghosted us when we needed time sensitive services. Upon that, we received an invoice for…read morethe work that was never done-which ended up being twice the cost of the service we ended up getting from somebody else. They just seem to be unorganized.

Roscia is the first person we call for any plumbing issue. Always professional and prompt and they…read moredo a great job.

I began work with them some years back when the temperature outside was extremely low and I had no…read moreheat. I did not have a regular plumber at the time and not surprisingly, when I made a lot of calls I was told that they were busy w their regular customers and could not say when they could help me. When I reached Roscia's they were able/willing to help with the emergency which led to an ongoing positive experience. Looking at some reviews-I have never found Jill who takes calls or the plumbers, to be anything other than nice and respectful, give me the info I need as well. I had gotten a new boiler nine years ago and unfortunately learned from Roscia's that this brand at that time was a problem. They have been very helpful in troubleshooting problems I have had and I have been very happy with their work. Wendy G

Alfredo installed a new electric water heater in a small bathroom. In order to get the old water…read moreheater out it was necessary to move out a washer/dryer and to do that it was necessary to pull out the toilet. Then, after taking out the old water heater, the new water heater was installed and everything put back. A difficult, but necessary process. Alfredo and his helper did this carefully without leaving any damage or mess and everything works beautifully! I will definitely hire him again if I need a plumber.

Samantha and Paul are awesome and helped me with a service call to install a bidet attachment that…read moreI was having issues with. They were very knowledgeable, friendly, and efficient. I also thought the price was reasonable considering the very quick scheduling (on a weekend) and quick service. I live in Boston and the distance was not a problem either.

Paul and Samantha are great at what they do . They installed a hot air furnace and all in one day …read more Perfect and clean work at a super affordable price . I would never call anyone else .

Plumbing Solutions diagnosed a problem we were having with our kitchen sink draining. They proposed…read morea solution that would make it easier to clean out in the future. Arrived on time, project was on budget and solved our issue for the long term. Yakov did a great job explaining the issue and options, so we are completely satisfied with the outcome. Will definitely use Plumbing Solutions again.

We had a clogged toilet and Matt Sullivan, the owner responded very fast. The technician, Yakov…read moreMints, came the next day and was able to fix it issue. He was very polite, professional, and I appreciate that he wore shoe covers when entering our home as we don't wear shoes in the house. Will recommend to friends. He did a great job.

James is fantastic.. he's knowledgable, quick and effecient. prior to finding him i was in plumber…read morenighmare land, and no one was as clear and able to give my house the correct diagnosis to the problem and fix it!! never overcharges (so i always tip well!!) i highly highly recommend him..

A no BS plumber that just says it the way it is and does it the way it should get done. Straight…read moreshooter doing good work. Reasonable cost. Hire him.