DO NOT RENT FROM THIS COMPANY! YOU WILL GET RIPPED OFF!!!!! BAIT & SWITCH!!!! This rental car company lures you in with a reasonably priced rental cars, then upon the return they charge you for simple wear and tear damage the every reputable rent car company would normally waive. The vehicle rented to us had a chipped windshield and scratched rim. While using the car, the windshield got a chip, and the rim got scratched. Now we are suddenly being charged for replacements. DO NOT RENT FROM SIXT!!! read more

Terrible. Don't waste your time. We waited in line for 2 hours With no help or info of why.

Hiring a car with sixt is relatively easy, until you find you want to give the car back. They do not have an out-of-office-hour drop off service, which means if you are 5 minutes late, they are closed. I even called beforehand to say I would be 5 minutes late, but they refused to wait. I had to pay for an additional day and drive all the way back and through central London again the next morning. I would rent with Sixt again, but I think it's poor that every other country in Europe so far had a drop off service, but London has not. read more

Hi, I run a small media company and we use sixt through out the year to get our Bugbugs (rickshaws/big trike with room for passengers) to events outside of London, at times at the drop of a hat. The manager Taj has on more then one occasion saved the day by getting me a van even when they have been fully booked or managed to find a Sat Nav when we forgot to bring ours. The kings cross team get our top marks - 10 out of 10 for service + it's great to get a clean, new working van with all bits working :) read more

Hi Everyone, Extremely dissappointed with the service. Arrived at the rental place in King's Cross and was asked to wait until they had hovered the car. Then looked around the car and all the damage seemed to be documented. When returning the car at Standsted Airport 3 days later, staff there claimed that there was new damage on the tire. Now I am not a tire expert, but tires were extremely old and worn down in any case, guess I should have mentioned this in the first place when renting the car. Next to a documented scratch in the aluminium rim, the tire was damaged, nearly punctured. The two were clearly linked, which staff at the drop off confirmed. As his supervisor was not there to sign off, he said he will try to resolve the issue by the next day. Approximately four weeks later £500 were taken out of my account by Sixt. In the follow up, the company claimed I had damaged three tires, later reviewed and reduced to one. £320 of the £500 were then partly refunded, which was difficult enough to achieve. The claims and damage department of Sixt did not agree that the two are linked (recorded damage on the rim and damage of the rubber tire, apparently discovered on my return). I feel tricked, especially as the person looking at the car on return told me that he expects everything to be cleared. He even mentioned that some affiliates give out damaged vehicles when they expect them to be returned elsewhere, as they then do not have to book the damage on their account. This seems like the internal Sixt disputes are being carried out on the back of customers. By the looks of things I wont see the money back, not to mention the time effort and worry this whole issue has caused me... BE AWARE WHEN RENTING A CAR HERE (SPECIALLY WHEN RETURNING AT DIFFERENT VENUE) AND CHECK METICULOUSLY. Good luck! Dan P.S. never had a problem with Sixt before, mostly renting in Germany. Was even upgraded several times... seems like here in the UK the company has a different approach to customer service! read more

I'm a relative newcomer to SIXT, but the two times that I have hired a car from them could not have gone smoother. They were polite, friendly, fast and no nonsense. I also got an upgrade both times as well - brilliant! Keep up the great work SIXT, because if the service stays at this level you'll be putting all other car hire companies to shame! I will certainly be hiring from you again and I would recommend you to anyone. Well done!! read more

ABSOLUTE NIGHTMARE - AVOID AT ALL COSTS! Once they have your card details they will 'help themselves' whenever they feel like it. I disputed this with my bank who returned the money, Sixt then requested it back from the bank which the bank paid back to them. Disgusting service, never again. BE WARNED! read more

Very good. Almost new van, in perfect condition. Polite helpful staff, dealt with quickly. I'll use them again when I move house

The staff, from front desk to garage, were polite, friendly and helpful. The vehicle, a Transit van, was in good condition, we were very happy with it. Well done Kings Cross Sixt team. read more