Worst store EVER!!! I went to the store at Willowbrook mall in Houston, TX. I ordered my daughter Adidas Ultraboost shoes for Christmas. It was the only thing she wanted, so I made sure to purchase them early. I went to the store on December 5th and they didn't have them in stock,so I paid $194 for the shoes and they were to be shipped from the warehouse. Two weeks go by and no shoes, no emails, no communication. I called the 1-800 number to try to locate my shoes and the customer service number is disconnected. I called the Willowbrook store and they said that the shoes are not in stock and will not be in stock. I told them that I now have 1 week to locate the shoes and they charged my credit card almost $200! I wanted my money, so I could get my shoes. They said that I had to call the customer service number to get my money?? NO Apologies or suggestions on how to get my daughters shoes. Today I finally called my credit card and they are now getting involved to get my money back. I am extremely upset with the disservice given to me and I WILL NEVER SHOP HERE AGAIN! (While reading Yelp reviews, this same thing happened to another customer. Unbelievable!) read more