We have been having Tyler service our piano annually for many years now. He tuned it up and cleaned…read moreit out after a big move and several years of neglect. He was able to address some small troubles that were bothering us. He has kept our piano in great shape. The scheduling website is easy to use, and Tyler is very punctual. If you have a piano you know how difficult it is nowadays to find a good reliable tuner. I strongly recommend Tyler to service your piano.

Tyler was awesome, excellent customer service skills! He's an expert in his field and very…read moreprofessional. We were very impressed and will use again!

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

I have owned my Kawai piano for 52 years. In that time I've had many tuners tune my piano. When I…read moremade an appointment with Burton and Wilson, I was surprised when I learned that two craftsmen would come to work on my piano not one tuner. I never heard of this and was intrigued! When Des and John worked on my piano, I could tell they knew exactly what they were doing. Not only was my piano tuned, it was thoroughly cleaned. The two reminded me of craftsmen of the olden days when things were done right. It wasn't until Des and John left when I sat down at the piano and practiced for an hour or so did I realize how thorough and excellent the job actually was!

Our kitchen cabinet builder ( Our cabinet maker doesn't want his Company name used) uses Sean…read moreAnthony's Refinishing. Sean and his son Austin showed up everyday on time. They were professional and were easy to work with. They both were meticulous about every detail ( sanding, caulking, priming/ 2 coats between sanding, painting/ again 2 coats between sanding) If I had any questions, they always answered them. I called and left a message one time and Sean retuned my call in a reasonable amount of time. Im including a couple photos, but not of the whole kitchen, just to show quality of work.

Sean refinished my grandmother's 1922 Steinway grand. It had never been refinished. Now it is a the…read moregem in our home. Turned out better than I could have ever hoped for. Sean is a true craftsman. So fortunate to have discovered him.

Professional!! Great service…read moreWas very open with discussing the piano condition I will use him again

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

We have been having Robert tuning both of our pianos for over 10 years. He comes every 6 months or…read moreso whenever we request for service. Never had any problems. He really takes his time and provides excellent service! The price is really reasonable too. I think there is a good reason why several professionals recommend him. Highly recommend his service!

Doesn't respond to any messages. I don't recommend this person even though many schools do. Pur…read moreexperience is that he was good but since getting busy he doesn't care about service any more

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

After having a local (San Jose) piano service completely flake and not show up for a timed piano…read moremove I contacted a piano store that recommended APM. I spoke with Vidal who immediately provided a reasonable quote and pickup day, time to be determined. As promised Vidal called the delay before the scheduled pickup with a accurate pickup time. Vidal and his crew were prompt and efficient. The transfer was completed quickly, efficiently and without a scratch. I highly recommend APM !

Not small piano scratches and paint damage caused during moves (with my eyes witnessing the…read moredamage). The movers didn't use blankets during moves near the stairs area. When surfacing feedback, the team refused to hear from customer suggestions which further damaging trust. I second some of the recent comments that avoid entrusting this company for professional piano moving. They treat it like regular furniture without professional treatments.

Mr Murray was right on time and did a wonderful job assessing the condition of my 100 year old Baby…read moreGrand piano. It was last tuned 4 years ago with some of the bass keys slowly going flat. Mr Murray tuned it it to perfection with his artful ear. It's a joy to have it in pitch now, and am very happy with Mr Murray's excellent service!

From the owner: 2019 celebrates 40 years of serving Santa Cruz and surrounding counties with expert Piano Service…read more Thousands of clients and 20,000 piano tunings by Fenton Murray, RPT.

Shawn did an amazing job repairing and tuning our piano. He had a great attitude and got everything…read moredone pretty quickly. Our piano hadn't been touched in a number of years and so we did need him to come two different times. He was very upfront about all of that needing to be done and the costs associated with it. And we do expect him to come back one more time for a tuneup in about six months or so.

Honest and Helpful!…read more I have a piano that has a wheel missing so I reached out to S&A to get a quote on their repair service. I sent them pictures which weren't clear so they said they would come out to see my piano in person to give a better, more accurate quote. Aimee communicated with me through email and she was very responsive. Shawn came out to my house to review the piano. Shawn is very knowledgeable and pleasant person to work with. We're moving this Friday and he said that there wasn't enough time to fix the wheel. But he gave us directions on what we could do and gave us instructions on how to do the repair. He referred us to sites we can get our replacement parts as well as tips on how to fix our piano. I felt so bad that he came out, helped us and we didn't given him any business so I thought the least I could do is spread the word on how great their service is. I 100% recommend S&A! =)