Johnny Maldonado was really helpful when we were choosing our mattress! I recommended my family to him and they all are very impressed with his customer service and knowledge of mattresses. read more

Moving is never easy, but Robert Cueva made part of the process easier by helping me and my family find the right mattresses for a reasonable price. I didn't know what I was looking for when I walked into the story, but Robert immediately greeted my family and allowed me to freely roam around the store at my leisure. He was always available to answer my questions and my family walked out of the store satisfied with our purchase. read more

My wife and I were in the market for a new bed and decided to take advantage of the Labor Day sales this past weekend. We went this past Saturday 9/2/17 around 2 p.m. We had done some research in advance and narrowed down what we were looking to 4 beds between $3k - $4k. I am not a baller but I figure my wife and I spend at least 50 hours a week sleeping in bed so why not get the best sleep you can right? I have great credit so I wanted to take advantage of the 0% financing. So we walk in and there was a lady showing beds to a family another guy at a computer helping a couple. So we decided to walk around the show room to test out the beds we were looking into. About 10 minutes go by and another guy go by us and asks if we have been help, I said no, he said somebody will be with you in a couple of minutes, Awesome I thought. Nobody had a name tag on so I don't know anyone's name. So another 15 minutes go by and we managed to test out the beds we were interested in. We are ready to buy a bed so we just hung out by the front waiting for a sales person to help us out. Some people walk through the door and the same guy that said somebody would help us in "a few minutes" walks right past us and starts to take care of the people that walked in. Ok maybe they had an appointment or something, maybe? So a total of 40 minutes go by and still no help. So we go try and talk to this chubby guy who says, you guessed it," somebody will be you in a minute". It wasn't even busy. So we just left, I guess Larry isn't the only one killing Erwin, So is your sales staff for ignoring customers. All jokes aside this was a total waste of my time. And Sit' n Sleep management you can verify my story by reviewing your cameras on 9/2/17 from 2 p.m. to 2:45 p.m. and see for yourself how horrible your sales staff treated us. I wound up getting an $1800 bed from Sears in Downey that was very comparable to what we were looking at. read more

I had a really good experience with Javier Nunez, he was very knowledgeable about mattresses and sleep comfort. Javier helped my daughter find a quality mattress for a great price. This is my first time buying a mattress in a box for a platform bed. Javier was also extremely helpful loading this mattress in my car as I had limited space in my car. Thank you Javier. I would recommend Javier to my friends and family. read more

After moving close to the area, we found Sit 'n Sleep and decided to go check it out. The store manager, Angie, is amazing to work with. She helped us find exactly what we were looking for. Highly recommend coming here, overall 5 star experience! read more

Long story short, because of my specific needs, I was shopping for a mattress for 6 months! During that entire time, I worked with Johnny and he was amazing. Extremely patient, obviously, and worked diligently--phone calls, texts, in-store assistance--to help me find the mattress I was desperately looking for at a great price. Great guy and a real pleasure to work with. Highly recommend. Thanks, Johnny! read more

Just bought a new mattress here and it was great. Ask for Mario! He was friendly, not pushy and got us a great deal ! I will definitely go back to buy a mattress for my guest room. Thanks Mario read more

I want to Thank Johnny Maldonado for helping me find the most perfect mattress for me.. Johnny did everything possible to find a bed that fit my wants and needs and mostly my budget.. I love my mattress and the delivery service was amazing as well.. I recommend going in and ask for Johnny for the best and friendliest customer service... read more

Went in with my mother i knew i wanted a mattress but just had no idea where to start . Mario Holguin assisted in the sale and was very pleasant . We walked in the door and was helped immediately. Not pushy or rushing for a sale just simply on point with helping us to what our needs were. Purchased a little more than a mattress and walked away happy . read more

I came to this store mainly to try different mattresses because there are so many to choose from. They have a great selection for you to try. They also have a system that matches your body (and your partner) to the right mattress which seems to work pretty well. My sales person was Robert and he was very helpful in helping me see what types of mattresses I had to choose from. He was never pushy and answered any questions I had. I ended up buying from here because of their 30 day price match guarantee. And even after I had paid for my mattress I found an even better deal that he matched with no issues. Overall I had a great experience with a great salesman at a store that has many options to choose from. read more

Johnny made our experience easy and helped us figure out what was the best choice for our home and budget. My fiance and I walked away really happy with our new king size bed. Sit n Sleep Commerce is our new favorite place for anything room and matress related. I recommend this place for your next mattress purchase. Johnny is the man! Make sure you ask for him. read more

I think any company who has a good reputation would also have a better return policy, that does not obligate you to keep the product for 30 days or to only offer an exchange when you are unsatisfied with them. Good customer service and reputable company's should have a transparent and honest policy. I am one customer who will never refer Sit n Sleep!!!!! You are overpriced and offer either very low quality merchandise or very expensive merchandise. The consumer is basically paying for your advertising, sales commissions and utilities. Very disappointed !!!!!!! Sales Rep: Female :( Purchase made on 12/21/2015 Customer service told me on 12/30/2015 @ 10:20 AM to try jumping on the bed to break it in "FOR ABOUT 30 DAY." I can't believe that! What's next? Drive you're "CAR" over it a thousand time! Then try sleeping on it! Just saying. Angie store Manager Well Sit 'n Sleep! Looks you have been sleeping on the job! I have been a faithful customer for over 18 years! 1/19/2016 I feel I have to write to inform you of the excellent customer service; I have received from Angie during the past few days. I have always been more than happy with the service that Set n Sleep has provided me with, but Angie went beyond even this high standard. She has made it right by giving us a new mattress, off the show room floor. We thank you. Angie has done all she can to help make my experience right! read more

Make sure to ask for Johnny. I experienced great customer service with him. Johnny understood my budget and needs and gave me a great deal on the mattress of my choice. Thanks Again Johnny I'll see you soon for my King. read more

I never write reviews but I felt it was only right to recognize Robert. Need a mattress look no further, go see Robert in Commerce. He will walk you through the entire process and make sure you understand all the in's and out's. He takes his time to thoroughly explain all your choices and breaks down the combinations available. HE DID AN AWESOME JOB ON THE PRICE, I had to pinky swear not to disclose the price on my review but it was hell of a deal!!!!! He handled a little hiccup on the delivery on the spot and I was ready to dish out some more money on another split XL twin he again went to bat for us and was able to take care of the situation for a minimal fee. HE WILL REALLY TAKE CARE OF YOU BELIEVE ME!!! read more

Bought a king sized mattress July 2015. By March 2016 it had an indentation that had sunk down and wouldn't come back up. Called the store and they sent out an independent company to measure the depth and check for stains. They said it had no stains, it should be replaced and Sit 'n Sleep sent me a letter agreeing to replace it. We went to the store, showed them the letter, they wrote it up for a new mattress, no charge, so everything is good, right? When the mattress was delivered after a 4 hour wait three delivery guys suddenly started inspecting the mattress for stains, even though there were none, and claimed they saw some. They called their HQ who told them to leave without delivering the new mattress. They spoke to their HQ in Spanish even after I asked them to speak English so I could understand. It took some serious yelling to get the delivery service to come back the next day, another 4 hour wait, and deliver the mattress. Even the second set of delivery men started to inspect the mattress until we told them to knock it off. However, he did tell HQ that there were no stains. It felt like a scam by the company to promise you a new mattress, "no problem!", only to have some delivery drivers come out and "inspect" the mattress again and find something that said the mattress was no good. I should not have had to yell and scream like that to get them to deliver the mattress that they had promised, in writing, to deliver. Never again!! read more

A very heartfilled thank you Robert Cueva with helping my mother out and getting the bed she needed, as she passes through a difficult time. Thank you for going above and beyond for my mother I truly appreciate it. It's hard to find people like yourself willing to help others you are truly a great person. Anyone looking to buy a new bed should go to Robert Cueva to get the most amazing service. Thank you sit n sleep for having great people like Robert Cueva working to help customers and their needs. read more

I want to thank Johnny Maldonado for helping my parents get the perfect bed for them. Johnny is such great customer service that without a doubt I'm going to go get my future bed with him. My parents got such a great deal from this guy! He also gave us enough time to test every bed in the store and helped choose the perfect one. He loves to help people and that is what we like. Thanks Johnny you are awesome! read more

Didn't know what to expect when we walked in but knew we were committed to purchasing a new mattress. Robert helped us, he was very knowledgeable and patient. We finally decided on a mattress. After taking it home we realized that the mattress was not what we thought it would be, we took advantage of the comfort exchange policy and went in to pick out a different mattress. There was a problem with the second mattress, it was defective. The whole process could have been a disaster but Robert and Johnny went above and beyond to help us. We are very happy now with our Air Loom Mattress. I would definitely recommend anyone to go there for their mattress needs. Ask for Robert or Johnny their the best. read more

Great service came in not knowing what I wanted but was helped by john he really helped me and my wife make the right decision would definitely recommend to come see john you wont regret it read more

My husband and I have been putting off shopping for a mattress for quite some time now. We thought it would be confusing and stressful, being that there are so many mattresses to choose from. Today we stopped by the Commerce Store and were pleasantly surprised. Johnny Maldonado greeted us with a smile and made us feel comfortable right away. He was very informative and helped us choose the perfect mattress for us. I am so exited! can't wait to sleep on my new mattress. Great customer service. Thank you for the great experience, Johnny. read more

Store Manager Angie helped us. We didn't even realize we were being helped by the store manager until we got home and looked at her card. Excellent customer service. We went in there having an idea of what we wanted but weren't really sure (we are on a budget). She had so much patience helping us find something that we both loved and fit our budget. Definitely recommend this location. Ask for Angie. read more

Well, let me start from the beginning. I bought my bed about a year ago today and I love my bed. The gentleman that helped me was Johnny. I loved my bed so much that I decided to refer my sister there since she needed a bed. We went to sit n sleep on the 20th of November and had my sister speak with Johnny. She choose her bed and we began the paperwork process. My sister ordered the set, Johnny explained that she would need a frame because the bed can not be on the floor or else it will void the warranty. He had mentioned the same with me when I bought my bed. So she decided to get that as well so the bed would be off the floor. She also ordered the bed protector the frizo, I think that's what's it called. I was there too and I thought I should get one as well. I bought the celliant which was 125 dollars. They didn't have any so he put it with my sister's order. Her things and mine would be delivered on Tuesday the following week. Tuesday arrives and guess what....-_-.... They gave me the basic bed protector which in comparison is 75 dollars. I called sit n sleep and Angie answered. I explained to her that there must be a mix up because I received a bed protector that doesn't look like what they advertise. She asked to describe what I saw and she determine that it was in fact the incorrect one. She said she needs to reorder and I have to pick it up. I said fine. She didn't apologize for the mix up. I hung up and really was annoyed by the fact that I have to pick it up. I have to come from Alhambra from work to fix an error they made. What had me more annoyed was the fact that Angie didn't offer some compensation for their error. Coming from Nordstrom and Lakeshore, customer service is the only priority. If we made any errors, we correct it and then offer compensations such as discounts, free freight, anything that showed the customer that we want your business no matter how small. I called back and asked for free pillows. I asked for basic pillows and Angie seemed annoyed by the fact that I asked, but she put it in the order. I should have asked for memory foam since she became annoyed. I hung up and went on my way. She calls back and mentions that the order will not be ready until Monday the 30th -_- . I said fine, reluctantly; there was nothing else I could do. Once my sister arrived from work she noticed that the bed was on the floor and she was missing her frame. She calls sit n sleep about 40 minutes after I spoke with Angie. Angie, annoyed, told my sister she would have to speak with Johnny on Friday the 27th. She also mentioned that if the bed is on the floor it will not void the warranty. At this point I was very annoyed that an employee isn't aware of there own policies. I even took a screen shot from the warranty information that clearly state "Limited Warranty Care Instruction....The following care instructions can help preserve your warranty rights...King and Queen mattress sets must be supported by an appropriate frame having a rigid center bridge bar with a supporting leg and at least 5 legs or 5 equally spaced hardwood cross-slats" My sister's bed is a queen -_- . I would add the picture on here, but there is not option for it. She called Johnny on Friday the 27th and he put in the order. He mentioned the order will be delivered on Saturday the 28th, which it was. Today, I picked up my Celliant bed cover. I am very disappoint with the conditions of the packaging. It was dusty and the zipper was broken. They must have got it from the far corners of the store. Not to mention it DOES NOT look like what they are advertising. Marketing 101, if you are offering a good it must be that item 100% to what was advertise. Packaging does change overtime, however the customer should be informed AT ALL TIMES. No such information of the change of package was mentioned, which only leads me to think that they gave me a knock off. The one that they are offering in the store comes in a Neon Green packaging. Mine came in a dark green package. The picture in the front is a woman stretching. You can not see her face since the picture is just of her back. She is also wearing a yellow spaghetti strap and she has brown hair. The picture of my package is a blond woman and you can clearly see her face and she is wearing a white shirt. To be honest I should ask for complete refund of my money, but since the zipper is broken I'm sure they will say it's open and can not be return. I will not be referring anyone here anymore and I will not be doing business here again. The only business you will hear from me if for any damages to my bed that occur overtime. I wish I could add pictures on here so I can show you what I'm talking about. Well there goes 125 dollars down the drain. read more

We had an incredible shopping experience with Angie Jones who gave us an hour of personalized help and assistance. We thought we wanted a very firm mattress but as it turns out with our middle-age bodies and short statutes, we were actually better off with a slightly less firm mattress. We are delighted with our new purchase and are sleeping better than ever! read more

I purchased a $2k+ mattress and $600 dollars worth of pillows and protecters. Long story short we were missing a pillow. The delivery guy looked at his clipboard and notified us that our second pillow was on back order he said we would be receiving it in a few days. 3 weeks went by and no pillow. I finally took the one pillow back to sit & sleep along with the lousy HOT mattress and pillow protectors that they falsely advertise as rapid chill cooling fibers. I was greeted by Angie and from the moment I started explaining to the situation to her she copped an attitude. She quickly began speaking to me in a condescending manner and sarcastically. She quickly found that the sales person made a mistake and only charged us for one pillow. She then proceeded to make me feel like I was an idiot for not noticing it. At this point I was fed up with her lousy customer service or lack there of, that I began to throw some of that attitude back at her. She quickly said that she would no longer talk to me! She says "GET OUT OF MY STORE" and that I needed to call customer service. However I had no choice but to sit there and take her BS. I asked for the store manager and that's when I was slapped with the news that she was the manager! What a joke Sit & Sleep! You really scrapped the bottom of the barrel to find this wanna be manager. UPDATE! After speaking with customer service, Sit & Sleep redeemed themselves. Lets just say they made things right! Hopefully they can properly train they're management or hire competent mangers in the future. read more

Don't ever buy a mattress at this place. Once you buy it they don't refund your money even though the mattress is defective.

I went in with my husband and son for an adjustable bed for the little one and we all left with the biggest smile on our faces! Mike Soqui was very patient and attentive even though he had another customer to take care of. He made sure to answer all questions and provide plenty of options. He didn't mind going back and forth and checking inventory numerous times to accommodate us. Thank you Sit n Sleep for hiring professionals, all customer service should be handled this way read more

Just purchased a memory foam mattress and a remote control frame from his spot. Robert Cueva took his time in explaining the different type of mattress and worked out an awesome deal for my husband and I. He was professional, friendly, and definitely knew his material. read more

I would like to thank Robert C. for ALL of his help! He was very nice from the second i walked through the doors. I love that he wasnt just trying to make a sell and he actually listened to my concerns, needs, and wants and was able to give me the BEST deal ever. I cant wait to sleep on my new bed that will arriving very soon! Thank u soooooo much ROB!!! U ARE THE BEST!!! read more

Hubby and I have been on the lookout for a new mattress to help him sleep better. He has been wanting a Tempur-pedic mattress and Robert helped us find an amazing deal! Red tag sales are awesome! Great customer service and very patient with everything we needed. We highly recommend him! read more

Just bought an adjustable bed from Robert Cuevas. Gave me an education in mattresses and adjustable frames. He worked really hard to meet my needs. Excellent customer service. Go see Robert!!!! read more

I walked in the place uncertain if I was going to make a purchase, Robert Cueva with the guy that help me and let me tell you he has a lot of patience I guess it was worth it because I left purchasing a bed...he gave me several options and answer every question with not intent of selling but to help you make the right decision. I went out of my way to write this review because it has been a while since I last dealt with somebody that gave me this type of service. read more

Highly recommend going here if you're shopping for a mattress. They have such a great selection and all the employees were super friendly, especially Angie, who helped us. She answered all our questions and was very helpful. We ended up coming home with a great mattress for a even better price, and we couldn't be more excited! read more

Purchased a Sherwood mattress and a box spring with drawers. At the time of purchase was told they were giving me a deal on the box spring but had to take the amount off of the price of the mattress because they weren't allowed to discount accessories as much as the mattress. I find out later that the warranties only give you credit in the amount of the mattress purchase price so be aware of that. A few months go by and the mattress starts to sag to where I can grab the side of the mattress and squeeze it with one hand. When I call for warranty, they give me so BS about the mattress settling and if I want them to check it, I'd have to pay shipping both ways. I didn't have the cash to do that so I was stuck waiting to see if it was true. Fast forward 2 years and my back is killing and every morning I get up, there is a dip in the mattress where I was laying. Called for warranty and they send out an independent company to inspect. The guy tells me the mattress is definitely out of specs and is bad but Sit n Sleep will have to tell me the results. I wait a couple days and receive an email telling me the warranty is void because there are marks on the mattress. They sold me a mattress protector that failed and resulted in a few small spots on the mattress. Now I'm stuck with a $1500 piece of junk to sleep on that is causing old back injuries to flare up. I am reporting them to BBB and anywhere else I can and will never do business with them again. Read up on the company and you will see these Yelp reviews are misleading. The experience may be good at the time of purchase but do some follow ups and see what people have to say when warranty becomes a factor! UPDATE: So after my review, they stepped up and gave me credit for roughly $500 and I purchased another mattress spending an additional $300. I've had this mattress for a while now and it is also turning out to be complete crap! I bumped it up to two stars because of the customer service after my review but I will not return. I am going give this crap mattress away and get a new quality mattress from somewhere else. read more

My husband and I went to buy a new mattress. The person who attended us was really helpful and nice, she told us that our purchase was going to be delivered on Sunday. Point is that Sunday arrived and my purchased never got here. I called several times, the first time the lady who assisted me told me that my delivery was going to be from 3:15 -7:50 pm and I said okay thank you. Second time, she called my husband to tell him that my delivery was going to be rescheduled. My husband called me to called them back and ask the reason why since he was working and couldn't understand much of what the lady was telling him. I called once again and asked the lady what time was going to be my delivery and she told me that my daughter Cristina had called to reschedule our delivery, funny part we are a young married couple with no kids, I argue that with the lady and she refused to believed me! She hold me in the line for 10 min to called the delivery and when she finally got my line back was only to let me know that my delivery was going to be from 3:15-7:50pm with no further explanations. Here I am 8:12 pm and still waiting for my purchased. It never got here, I been calling but I supposed they closed their service hours. I really thought that this company really care for people satisfaction and appreciated customers never did I thought I was going to loose a day at work and spent my whole day waiting for my delivery. Saddest part is that I had cleaned my room since Friday, I guess we will be sleeping in the floor again. After all they came at 10 pm and install my purchase .... read more

Shopping here for our mattress was a great experience. Robert Cueva was GREAT in helping us find a mattress

The store manager, Angie Jones, was very attentive, patient and courteous. I felt like a very close relative or best friend was helping me pick the right mattress. She paid attention to each mattress I tried. I never felt pressured to buy, but but I did. She gets 10 stars! Thank you Angie! Thank you Sit 'n Sleep! read more

As soon as you walk in, its a bit overwhelming, seeing all the different types and sizes. But our sales agent Jackie Martel, was so professional and informed on all the brands and types, most importantly she knew exactly what I needed for my father. She made it so easy and answered all my questions with such confidence and knowledge. She made my purchase a stress free fun afternoon! My father is super happy with his new bed and I was very happy with the price of the bed! I will definitely send everyone I know to her. When anyone is making a big purchase like a bed, going to the right place is very important not only because of the size of the purchase but because everyone's sleep and rest is so important for a productive day and lifestyle. Jackie makes this quest so easy and glad you went with her, because you will leave satisfied knowing you bought the perfect bed for you or your loved ones. read more

My husband and I were shopping for a mattress and decided to stop by sit n sleep first. We were greeted by angie. She helped us find the perfect mattress that fit our needs. No need to go anywhere else. Excellent experience. read more

Angie Jones, Store Manager, helped me and my husband find the perfect mattress for us. It has been a while since we purchased one. Thank you Angie!!! We will definitely be back ;) read more

I went shopping for a new mattress and was greeted by Angie, the "store manager" but she didn't seem to be very knowledgeable or good in sales. It seemed she just wanted to sell one of the most expensive mattresses. I purchased an Aireloom mattress which later that night I did research on and found many bad reviews. I called Angie to tell her that I was going to go into the store again to choose a different mattress due to the research I had done. When I got there, she immediately asked me to show her the reviews I had seen. So I proceeded to show her and she said "Did you see the year it was posted?" and laughed. I asked her a couple of questions from other mattresses and she no longer wanted to provide customer service. Everything I mentioned, she would want to argue against. I asked which mattress she considered to be a best seller and she said "They all sell" I ended up choosing a mattress on my own without her assistance. When it was time to do the exchange I told her I had a coupon so she was adjusting the fees but looked very bothered. I told her I was sorry she seem bothered and knew that no one wants a returning customer and she agreed. From there after she treated me like I was ignorant and didn't know what I was talking about. I couldn't believe the service I had received that day. Left very disappointed and regret not canceling the entire order. So very low of her to argue with a customer as a store manager. Very unprofessional and unfriendly. read more