If you're looking for the best real estate agent in Southern Oregon--especially if you're buying an…read moreinvestment property or multifamily real estate--look no further than Elle Powell. I've worked with a lot of professionals over the years, and Elle is one of the most impressive advocates I've had on my side. She helped me search for and evaluate dozens of multifamily investment properties throughout Southern Oregon. We wrote multiple offers before finding the right opportunity, and through every step of the process she remained patient, strategic, and completely focused on helping me make the right decision--not just closing a sale. What sets Elle apart is that she is never pushy. Instead of trying to steer me toward a purchase, she consistently provided balanced, honest, and pragmatic advice. She wasn't afraid to point out potential issues or tell me when she thought a property wasn't the right fit, even if it meant more work for her. That level of integrity is rare. When it came time to negotiate, Elle was absolutely relentless. She is a fierce advocate for her clients, incredibly sharp in negotiations, and knows exactly when to push and when to be strategic. She's fast, responsive, exceptionally detail-oriented, and always seemed several steps ahead throughout the transaction. Having someone this knowledgeable and cunning representing your interests gives you a tremendous advantage. Whether you're a first-time homebuyer, a seasoned real estate investor, or looking to purchase multifamily or commercial investment property in Southern Oregon, I can't recommend Elle highly enough. Her market knowledge, work ethic, professionalism, communication, and commitment to her clients are second to none. The best compliment I can give is this: when you're negotiating and the stakes are high, you want Elle Powell sitting on your side of the table. I wouldn't hesitate to work with her again and will recommend her to anyone looking for an outstanding real estate agent in Southern Oregon.

Elle was an absolute professional and extremely knowledgeable when it came to real estate and the…read morelocal area. She was readily available to show us properties and had very quick response times with email and texts. We would work with her again and highly recommend her for your real estate needs.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

As a previous tenant, I do not recommend this company based on my experience with them, for…read moremultiple reasons. Communication lacked from the moment I moved in. However, their move-out and deposit practices were unprofessional. In my case, a portion of my deposit was withheld for cleaning charges, despite the unit being returned in cleaner condition than when I moved in. At move-in, the apartment contained a pee-stained mattress, dirty dishes in the dishwasher, and footprints on the counter. I expressed this and no one ever responded so just dealt with it myself. At move-out, I arranged and paid for professional carpet cleaning, provided a receipt for this service, and uploaded multiple photos documenting the condition of the unit. I was charged a $385 cleaning fee for a one-bedroom apartment in addition to a separate additional carpet cleaning charge. When I requested itemized receipts and clarification regarding the charges, Lisa did not provide itemized documentation in a timely manner and was unable to clearly explain the specific services when we spoke in person. She attributed the need for cleaning to dog hair, afterwards; however, dog hair is not visible in the photos submitted and she could not provide proof. I had also initially requested a move-out walk-through, which was denied. They don't do those. When I questioned these issues and raised concerns about inconsistencies in the explanations I received, Lisa stated that she would file a counter-defamation claim. I ultimately chose not to pursue the matter further, for my own peace, but I believe it is important to share these details for other prospective tenants to consider as it seems to be ongoing.

I can't recommend Alice enough. She made the whole real estate process feel personal, easy, and…read morestress-free. She was patient, honest, knowledgeable, and truly cared about helping us find the right home. We're so grateful for all her guidance and would absolutely recommend her to anyone looking for a professional real estate agent.

I followed the great reviews to Alice. Wow! This is a person that gets things done! I'm just…read morestarting the journey, but I'm thrilled to be on it with such an enthusiastic, knowledgeable agent. Looking forward to learning a lot along the path to my new home.

When it came time for our family to sell a vintage cottage which we had purchased in Medford, we…read moredid not hesitate to contact the agency that had sold us the property six years prior-- Ford Real Estate. Our broker, John Ford, renewed our appreciation of his knowledge and experience as he carefully listened and took time to understand our values and interests in order to represent us with integrity. Although we reside four hours away from the property, he stayed completely engaged with us from our first day of listing the home through the close of escrow. With excellent communication skills, he explained each step in the sales cycle, and offered viable alternative actions. At every decision point, he used our time and his efficiently. In the end, he skillfully navigated changing market conditions to complete a sale that was a win for us, as well as the buyer. We admire the way in which John Ford worked with the buyer's agents to maintain a dynamic and respectful sales environment. We also salute his crew of professionals, such as Gina Anders, who worked cohesively and promptly to complete the myriad of tasks required for the sale of our property. We know John Ford to be a trusted partner for all involved in a real estate transaction, and highly recommend him and his team with confidence and gratitude. Sincerely, Caron & Paul Klopping

When it came time for our family to sell a vintage cottage which we had purchased in Medford,…read moreOregon, we did not hesitate to contact the agency that had sold us the property six years prior-- Ford Real Estate. Our broker, John Ford, renewed our appreciation of his knowledge and experience as he carefully listened and took the time to understand our values and interests in order to represent us with integrity. Although we reside four hours away from the property, he stayed completely engaged with us from our first day of listing the home through the close of escrow. With excellent communication skills, he explained each step in the sales cycle, and offered viable alternative actions. At every decision point, he used our time and his efficiently. In the end, he skillfully navigated changing market conditions to complete a sale that was a win for us, as well as the buyer. We admire the way in which John Ford worked with the buyer's agents to maintain a dynamic and respectful sales environment. We also salute his crew of professionals, such as Gina Anders, who worked cohesively and promptly to complete the myriad of tasks required for the sale of our property. We know John Ford to be a trusted partner for all involved in a real estate transaction, and highly recommend him and his team with confidence and gratitude.

Joshua was top notch. we had a few hurdles to jump through as well high emotions as my situation…read morewas a probate case. Josh was so kind , understanding and funny too. he went above and beyond before we even listed the house. The 1700 mile distance between seller and property made getting small tasks accomplished very difficult; JoSh or his assistant always filled in the gap. if you're looking for exceptional, professional and a bit of faith from your realtor , This agency ( Josh as a top pick) is where you're exemplary experience will be executed.

Working with Tyler Boening with the Rockwell Group was one of the most frustrating and…read moredisheartening experiences we've ever had. From the beginning, he made grand promises--telling us exactly what we wanted to hear, swearing everything would go smoothly, and insisting we wouldn't lose money. But it was all smoke and mirrors. Tyler talks a big game to win your trust, then vanishes the moment things get difficult. He left us stranded when we needed him most, and his lack of follow-through ended up costing us a significant amount of money--money he explicitly promised we wouldn't lose. To make it worse, my husband is sick, a fact Tyler knew and exploited to get his paycheck. He told us he loved us, loved our family and would never let anything happen to us but we haven't heard a peep after the damage he's caused. We were relying on Tyler to do his job with some basic professionalism and integrity. Instead, he brought stress, confusion, and financial damage we couldn't afford. This wasn't just bad service; it was careless, dishonest, and completely unprofessional. If you're looking for a real estate agent you can actually count on, do yourself a favor and look elsewhere.

I rented a commercial property from CPM's commercial division from late 2019 until early 2025. Over…read morethat time, there were quite a few different people at CPM who were in charge of managing my studio's property, most recently Norma Salazar and Bobi Henderson, and what I'll say is this - Each and every person I've ever dealt with in the commercial division, as well as the ladies in the main office when I've gone in to pay rent in person, have treated me with kindness and respect. Whenever I have had a maintenance issue in the property, they handled it within 24 hours - with the exception of one time when the company was switching to implementing a system of maintenance requests through their website, instead of the old system of having me place a phone call or e-mail. On this particular occasion, I had a maintenance request which was overlooked. When I was feeling frustrated and contacted the commercial division again to find out what was going on, upon realizing the error they apologized to me about it with complete and total humility, and had a maintenance person out on the property immediately to solve the problem. This was the only error I ever experienced with them in 5 years, and they solved it with a human touch. The feeling of this has stayed with me. For my final inspection, I deep cleaned the entire space and left my studio totally spotless, and in return I received my full security deposit back. Reflecting on my experience upon moving out, I left feeling well taken of, and with a sense of trust in the people at this company. I feel like these days, great customer service is so hard to find, and so often whenever someone has a negative experience with a business out in the world, they are eager to get onto the internet to let everyone know about it, but rarely do I ever read anything really honest posted when someone has a positive experience with a business in the world. Thank you to everyone over at CPM who took great care of me.

Although CPM Reality may be not directly at fault, they have a real problem over at Bradford Place…read more The property manager on site is unavailable, doesn't care, and doesn't keep her word. I would not rent anywhere that she is managing.

Just closed on our house and couldn't be happier that we chose to work with John and Tristan. We…read morecame from out of state and they were extremely helpful by performing video walk throughs while we were out of state, and then taking us to 13 different homes in one day when we came to town since that was the only day we had. John and Tristan were very knowledgable, flexible, down to earth, and were always available when I had questions or concerns. Even after we closed they were willing to answer my questions promptly and with sincerity. We couldn't be happier that we chose to work with this company and would definitely do it again.

Not fond of leaving negative reviews, but our experience with this Real Estate agency was not…read moregreat. Poor communication, lack of effort, had to push to get them to do what they promised, unexperienced agent and not always honest. All this after we offered them more than the original sellers agent commission. Guess we are suckers. Maybe they do a great job as buyers agents, but from what we saw, I would not list my home with them.