This review is way overdue. Like 7 years overdue! I'm not even sure if the hairstylist who did my…read morehair works there anymore, but regardless, I've been meaning to write this review to share my experience. So let's get down to it...
I chose this salon at the time since it was close to the area I had moved to and I was in search of a salon and hairstylist that would eventually become my go-to. I ended up pulling the trigger and called this salon to request for an appointment to get a hair trim and ombre, so whoever answered at the time, set me up with Donnie.
On the day of my appointment, I showed up on time and ready to get my hair done. However, Donnie appeared to be running late. I can remember sitting there waiting, watching the time pass by, checking my watch constantly, while watching the other hairstylists finish up on their clients. I was already annoyed by that first impression, but I still gave her an opportunity to redeem herself. When 30-40 minutes passed, I almost walked out, so one of the hairstylist called her to let her know I was waiting. At about the hour mark, Donnie finally and casually arrived. She cleaned up her chair and called me over.
She then explained a bit into why she ran late, but I would have rather loved to hear her apologize and at least have the decency to call the salon to let them know she would be late. Then I would not have had any thoughts to walk out on my appointment with her. After that whole ordeal, I explained to her that I wanted a trim on my layers and blonde ombre to which she agreed to do. During the process of getting my hair done during my appointment, some of her friends who didn't have an existing appointment came in to visit her to get their hair done, so there was a lot of going back and forth with me and more time sitting in the chair waiting for her to finish up the process. At that point, I was just eager to see what my hair looked like.
Once it was time for the reveal, at the time I was happy and fine with the V-shaped layered trim she did, but not too thrilled with the color and how tight my curls were. It was an intense brassy orange color and not the blonde I had asked for. I remember asking her about that, but she explained that I would have to go in a few more times to achieve the color. Again, she should have explained that to me when I told her what I wanted instead of agreeing that she could do it in that session before it was all said and done. She was also distracted with her friends that came in, so I felt she was in a hurry to just get me out of the chair despite me waiting on her for a bit while she was working on her friend and chopping it up with them conversation wise.
I also wasn't a fan of the hair products used at this salon. Once all was said and done, my hair wreaked of nauseating chemicals. There was a reason I didn't come back after that. I wanted so badly to like my hair, but I honestly couldn't stand the color. Then on top of that the lack of communication and professionalism really did it for me to not want to make a second appointment. Those were my deciding factors to not come back again. Though I wasn't ecstatic about my experience here, I'm just glad I got to see from an inside look how the salon operates.
