Today, it was snowing a lot. My wiper blade split, and I stopped at O'Reilly's on the way home. A…read moregentleman, Fred, helped me find the right size blades. He even went out in the snow and installed them for me. Now that's service! I really appreciate his kindness and helping me get home safely.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Walk in, one person ahead of me at the counter in the store and no employees in sight. I assume…read morethey are in back getting a part for that person. After 5 minutes someone comes out and asks the first person if they had been helped- and it was no! As they try to help this person I count 4 other employees in the store but nobody else tries to help anyone. While the one person doing anything struggles to use the computer and make the sale. 21 minutes later I can finally get some help. I saw several people walk in and walk out seeing how slow things were going. I saw several people pull up, walk in and walk right into the back and seemingly get help. Maybe the other employees were helping people, but at a minimum at least make an attempt to tell people you will be with them as soon as you can instead of acting like you don't care about the line forming.

9:15 and the doors still locked. No sign of anyone showing up to do their job. Advanced Auto it isread more

Went in for a bad battery on my 2016 ford fusion, the manager serviced me in less than 30 minutes,…read moreinstalled my new battery and gave great customer service as well. Highly recommend!

I came in looking for headlamp replacements, and they got my needs taken care of pretty quickly…read more They no longer have those voluminous books that you have to look your make/model/year up in, which is nice. The clerk got my part number looked up pretty quickly in his computer, and got me pointed in the right direction. I didn't get any offers for help installing or tips for installing, but I guess I wouldn't come to expect such a level of service, except for over at the Snappy Lube down the street! It seems like a good idea to pair this place up with all the other car washes and auto service places around here. I managed to get a better deal on replacing the headlamps in a pair as opposed to waiting for the other bulb to go out, and doing it again. I can see clearly now! Meep Meep! This AutoZone was in the Zone! Auto Zone!

Michael was extremely helpful in trying to diagnose and rule out several issues with my car's…read moreheadlights. He was extremely polite, professional and thorough. The next time I have literally any issue with my car when I'm in Western NC, I'll be back.

I was at the SSr rally in Maggie Valley this weekend. Blower motor crapped out. I ordered it online…read moreand we to pick it up. I was the 4th person in line. I waited at least 30 minutes to get the part. The commercial parts person never offered to help. The people in the back never came up to help. I went to replace it and they sold me the wrong motor. I went to return it and was 4th person again. Same story different person on register. 20 minutes in and a couple comes in and get in line and they turned and went to the commercial desk. I asked to see the manager. a guy come out of the back and we had serious words. He told me to leave the store several times or wait in line. Apparently my time has no value to these people. I spent at least an hour just to get my money back. I called corporate and they said district manager would call me. I ordered part from O'Reilly's. They had 4 people on the counter and I walked in and got the correct part. The district manager called me back and I told him what happened. He asked what the guy looked like and I told him. He said this wasn't the manager and he was going to get the problem resolved. I never heard another word. I personally will never step foot in this store again. If you don't mind being treated poorly and made to stand in line for excessive amounts of time this is the store you want to go to.

Just bought a new F-150 and wanted to add nerf bars. A friend suggested I try Saunook Industries…read more The place is a bit hidden up on the hill and behind a closed down antique mall. Not a lot of prominent signage, the business is housed in a large old mule barn. We talked about what I wanted, ordered the parts and was told They could have them installed in two days. The parts actually came in the next day and in a little over 30 minutes the work was done. I sat and visited with the guys longer that it took them to do the work. Friendly, fast and very reasonably priced.

From the owner: Saunook Industries, based in Waynesville, NC, has been a trusted provider of premium truck…read moreaccessories for over 30 years. With a strong commitment to quality and customer satisfaction, Saunook Industries offers a wide range of products to enhance the functionality and style of your truck. Whether you're looking for practical solutions or custom enhancements, their experienced team is dedicated to meeting all your truck accessory needs. Discover the difference experience makes at Saunook Industries.

Helped us with a check engine light and gave us great advice without charging us a dime. Super kind…read morepeople.

Doyle got our Nissan Sentra in quickly, diagnosed the problems and did the repair for us…read more Excellent customer service. Will now be our repair shop for all auto repairs. Highly recommend.

Took care of my flat tire quickly and cheaply. I had a flat tire at the hotel and they offer me…read moreoptions to fix it. Did not have to waste all day like other places.

Awesome people. Good prices. Positive experience every time. Add them to your contacts for vehicle…read moreservice and y'all be happy every time.

We came with a camper tire that shredded on way to our campground in Maggie valley.. they had big…read moresign out front tire sale and it's right up from campground. The gentleman at desk was very nice and very helpful. Tire got left and gonna pick up later.. tire wasn't bad priced either.. it all worked out great

Great service! Everything done in a professional and timely manner. Will be sure to give return…read morebusiness.