Paula and her agents have offered me the most attentive, professional, and believe it or not -…read moreCARING service over the past 40 years. If you are like me, dreading dealing with the mega companies and their online bots and farmed out customer service agents whom you will never reach again, this gem of a business is a godsend.

Pella is the best insurance agency I have ever had. The staff are friendly and do all they can to…read moreaddress your needs. I use them for both home and auto-- they provide excellent service without delay. I have yet to have any negative experience with them. I highly recommend Pella Insurance.

The Bikofsky Agency is excellent. they are completely knowledgeable for both our home and car…read moreinsurance, working to find us the best rates. And their customer service is excellent. Greatly appreciated, and I highly recommend them.

David Bikofsky and Linda are the best. I have been their client for over 15 years. The service they…read moreprovide is prompt and meticulous.

My family has used this agency ever since before I was old enough to be a licensed driver...he has…read morebeen my agent for decades, and now I am old enough to register my own teenage driver here. Bob always goes above and beyond answering questions and even passing on helpful life advice. Couldn't recommend this agency enough!

Unfortunately this agent was very arrogant and unpolite. He mentioned to us a new insurance will be…read morevery expensive. In that case we considered getting an other opinion, so Bettinson refused to give us an offer. I consider this not trustworthy and a poor customer service.

I hate it when I need to call them, but I love them when I do. Doug handles all of our family…read moreinsurance needs and his entire office is excellent. They've taken care of getting new plates for me. I've called them from an accident, and they've taken care of filing the claim as well as arranging the rental car -- something I could have done, but they went out of their way to do. And even though I only talk to them about once a year, Doug always seems to know who I am. Great service and great people!

From the owner: Lexington MA Insurance Agency offering Home, Auto, Commercial, Small Business and Life Insurance.read more

Absolutely wonderful service and quality service. Thrilled with the workmanship. would highly…read morerecommend!

I was rearended a few months ago and just getting around to writing this. The other person was 100%…read moreat fault so I got their estimate and went to one of their insurance companies approved shops. Picke this one in part for convenience and in part for past reviews. They were great!. They had to go back to insurance company for an adjustment so took a little longer but the car came out in perfect condition. Looked like new. Paitn matched perfectly. Very satisfied.

Total NINCOMPOOP. Do not use this OFFICE. John will not have…read moreyour back. When you need John he can't be found. EVER. I was hung out to dry by Allstate, and John hid.

I agree with this review. This Agency is "feckless" After I signed a new auto & home policy last…read moreyear, they baited & switched, jacked my rates up more than 20%. After trying to reach John 6 times, he's always not in the office. Going shopping for new insurance, will cancel with this Agent. Do not bother with them, they offer no service. Find another AllState agent, but these people are useless

I've had nothing but wonderful experiences here…read more I work with Dan Juliani, and he is incredibly friendly and goes out of his way to answer questions and has great communications.

I had an interaction with Stacey Souza, who I think might even be a manager over there, and every…read moretime I feel horrible afterwards. I think it's because she's both rude, stupid, and inept all at the same time. It's a horrible combination. With so many good agencies out there to give your business to, look elsewhere. You'll be happy you did.

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!