I never imagined I'd be writing a review like this, but after my experience at Embrace Life…read moreChiropractic with Dr. Jacob I feel it's crucial to warn others. What was intended to be a routine visit for neck pain turned into a nightmare. The chiropractor performed an adjustment that, quite frankly, should not have been attempted without proper assessments or clear communication. There was no mention of potential risks and most concerning of all, no careful evaluation of my individual needs. Instead, the practitioner rushed through a high-velocity manipulation that felt, at best, unprofessional and, at worst, dangerous. Immediately after the adjustment, I experienced intense pain and neurological symptoms, which ultimately led me to seek care.Tests revealed that the chiropractor had caused a cervical injury, which required medical intervention to address. To put it simply, the chiropractor fractured my neck. This is not just a case of poor technique; this was a blatant disregard for patient safety. The level of care and professionalism I experienced at this clinic was woefully inadequate, and I am now living with the physical and emotional consequences. The chiropractor's lack of caution, combined with a clearly flawed understanding of safe spinal manipulation, is truly alarming. To anyone considering chiropractic care, be cautious. Not all practitioners have the necessary expertise or respect for the serious nature of spinal treatment. This experience has shaken my trust in a profession I had once hoped could help me. I strongly advise you to seek professionals who prioritize patient safety above all else.

Dr. Kaitlin is a great chiropractor! She is very knowledgeable, personable, and genuinely cares for…read moreher patients. Dr. Kaitlin took the time to listen and addressed my concerns. She developed a personalized treatment plan for my chronic back and neck pain. Additionally, she thoroughly explained the process and answered all my questions. The treatments have tremendously helped! I highly recommend Dr. Kaitlin who combines skill, compassion, and real results.

Very nice and clean place. The staff are very friendly and the doctor knows what he is doing…read more Highly recommend this chiropractor office.

I've been to many Chiropractors over the years. The Thrive team excels at every level. From the…read moreinitial assessment to the comprehensive treatment. I have been a patient for over a year and have never felt better. Always Positive, Timely and Caring. Highly Recommend.

Dr. Hollie is fantastic. I've been very fortunate with the chiropractic care I've received since I…read morefirst started seeing chiropractors in 2014, but she is hands down the most gentle and thorough chiropractor I've worked with. What really stood out to me is how much time she takes to show you exactly where your issues are and explain what she's seeing in a way that actually makes sense. You're not just being adjusted and sent on your way, you leave with a much better understanding of what may be contributing to the problem and what you can do about it. Their office also uses several tools and treatment methods I haven't seen at other chiropractic practices, which gave me a lot of confidence in the treatment plan. I especially appreciate that the approach isn't just about temporary relief, but also incorporates lifestyle changes that can help address what's causing the issues in the first place. Dr. Hollie is knowledgeable, patient, incredibly gentle, and clearly very invested in helping her patients improve. I'm very glad I found her. Office girls very nice as well!

This facility is top notch…read more Piotr is amazing, and always makes me feel as good as I can by the time I leave. The rest of the staff is super friendly and works with you on whatever you need. I HIGHLY recommend coming here, but if you make seeing Piotr difficult for me (scheduling wise) we WILL have a problem!

Dr. Erik is a superb Chiropractor. I drive a long way to see…read morehim. I get adjusted once every 2 weeks and feel great.

Pack a lunch you'll be there for a while. They will not adjust you the first visit. It took about…read more40 minutes and I did not find out until the end that I was not going to get adjusted. The second visit was another half an hour with a slight adjustment.. They didn't explain the "care plan" well on my second visit. Apparently you have to pay for 12 visits upfront. On my second visit I told them I was buying a house and I could only do per visit payments and I was told that's not a problem. Apparently that is a problem. Because I'm a third visit they wanted everything upfront. I don't have The Greatest insurance so it wasn't feasible for me. If you don't have low co-pays. Or if you are not retired. I would look elsewhere. On a positive note they were all very nice. But you think they'd work with people that had higher co-pays.

Ann was my PA & was extremely knowledgeable and helpful! After that I got an adjustment from Ronnie…read moreand he was awesome! Nina & Barb at the front desk were extremely helpful & nice from the second I walked in! Will highly recommend this place to everyone I know!

ACUPUNCTURE BILLING FRAUD…read more I was quoted $120.00 for an acupuncture appointment with ALex . First I called and their receptionist quoted $120.00 and then the day of the Aptmt. 8/29/24 at the front desk before the appointment I was quoted $120.00 would be billed to my Blue Cross/Blue Shield insurance (I had also checked with BC/BS prior and they said my appointment will be covered; yay...what great news; our traditional insurance will finally cover acupuncture. I got the bill and TOTAL health systems took advantage of my insurance and charged over $300.00 for this $120.00 appointment. They charged an additional $120.00 for an office visit (I didn't have an office visit; I had an acupuncture visit. They are double dipping on the billing. Then they charged an additional $85.00 for a 15 minute time (during the $120.00 session) for plugging in the electrical current which I was NEVER asked if I wanted that extra service and NOT told it would mean billing my insurance an extra $85.00! I called the Washington Twp., office and spoke to Barb the manager who didn't think there was anything amiss with lying to me about the total costs or doing a BAIT and SWITCH to the customer. I requested to speak to the CLinical DIrector and Owner Aaron Lundgaard and he didn't even bother to do his job and troubleshoot my complaint. Instead Barb said to me she told him about it and his answer was there is nothing wrong with how this was billed? I am the customer who was deceived by shady business practices and Aaron replied he saw no problem. If I don't hear back from Aaron this week I intend to file a formal complaint with our Michigan Better Business Bureau. I live in Washington Twp. and am very active in the community...sadly I will share my experience with our community in a variety of ways to warn people of these shady business practices. Very disappointing this business will ruin it for future expansion of alternative health care with their greed and taking advantage of sick clients like me. Total Health Systems have committed FRAUD in my case and have shown no regard when I called this to their attention. UNfortunately I also did not benefit from the acupuncture I received from ALex; I saw no improvements whatsoever. However, Alex is very nice, kind and empathetic but needs much more practice placing needles without pain. I have received acupuncture from a variety of practitioners and know what results can be achieved. Worse yet 1 out of every 3 needles Alex placed were painful. A good acupuncturist knows how to place almost all the needles without pain. The goal of this complaint is to warn others about their shady business practices from deceiving the customer of their billing practices and to create a change with this problem. The receptionist needs to be up front when asked the price; by saying there are two prices. They have 2 prices one for the paying customer and one for your insurance. I will never do business with a greedy deceitful place like this thanks to poor management, training, price gouging and lack of response from the owned when you have a problem with billing. Another review is written below telling of the same inflated billing. If there was a zero star I would check that. At the top it states I am from CHicago but I was unable to edit and correct it; I live in Washington Twp., right down Van Dyke from this location

Dr. Sinawi is the absolute best. I felt heard, cared for, and progressed into recovery. Anytime I…read morewas experiencing pain, he not only helped alleviate it, he addressed how to eliminate on my own. He proactively looks out for me. The center is clean, and all the staff is friendly and makes you feel comfortable.

Had a regular check-up and was impressed with how attentive the doctor was. Didn't rush, answered…read moreall questions thoroughly. Front desk could be a bit more organized, though.

I've been seeing Dr Julia for thyroid repair and related issues. I'm basically in the maitinance…read morepart of my care. Things are going well and I'm please with how far we have come in my health journey. I say "we" because it has been the two of us all the way. No other doctor has taken the time she takes to help with healing. The herbs that are used heal. They don't mask symptoms, like prescription drugs do!

Not impressed at all. Over charge for a few minutes of talk and supplements…read more Went in for one reason and

Our entire family has been going to Dr. Jeff for almost 30 years. He is kind, compassionate and a…read morestructural alignment master! He uses different modalities to accommodate anyone's needs. He's helped me with migraine headaches among other things. He adjusted me during my pregnancies and our children as soon as they were born.We can't recommend him enough! They also provide SUMMUS laser treatments at very reasonable rates that help with inflammation, blood flow and neuralgia. The laser helped my son's "bathroom" issues and my TMJ symptoms. This summer we were fortunate enough to host a USPBL player and I recommended Dr. Jeff and Dr. Craig to him. He was scheduled an appointment same day with Dr. Craig and was very happy with his results. His adjustment was so good he actually hit his first home run at Jimmy John's field that night! I'd say that says it all right there! He has now been to both Dr. Jeff and Dr. Craig and says they are both awesome! I tend to agree!

I've been coming to Pointe Village for years now and I just will never go anywhere else! Dr. Jeff…read moreis amazing at what he does. The whole staff here is awesome to work with. Even if Dr. Jeff runs late I know I always have an option to see Dr. Austin if he's free to get in and out right away. Dr. Austin is great as well in his technique. Kammy is very knowledgeable with the insurance billing and definitely helps make sure my claims are sent through correctly. They also carry a ton of other things such as back braces and supplements. I've tried the detox kit they have from The Standard Process a couple of times and its incredible! I used to get horrible heart burn and after the first detox I've never had it again! I highly recommend coming here for any of your Chiropractic needs!