I came in for a complementary facial for my birthday & 30 minutes into my appointment, I had to ask…read morefor it because they were trying to sell other services... then.the doctor asked me if I really wanted to get the facial since I was getting over a sunburn, which why wouldn't I if that's what I was there for and if I was too sunburnt for a facial, why would you recommend me getting microneedling that day?? That was money in their pocket vs the free facial, that was why.

My intent was clearly stated in my update…read more This is not a "friends and family situation" I was a paying customer. I have the dates, receipts, voicemails, social media and email correspondences of my communication to your providers and office. I did not stop contacting your office, your office refused to respond to any communication from me after an initial call back with the provider and office manager. This is also evident on this website by the lack of response to my initial review and lack of timely response to my second update. This timeline is documented. As previously mentioned the provider stated my BURNS were normal (even when my initial provider at your office stated otherwise) and everything would subside even after I expressed my deep concern. She conveniently called it "possible bruising" in the voicemail. As I stated in my initial review my session with a different provider at your office was completely unremarkable, therefore I know firsthand these burns should not have occurred. There is no consensus on the gold standard treatment for skin dyschromia after severe burns have occurred. Dyschromia after burns remain a therapeutic challenge. This is not an easy fix as you have suggested. Dismissing or downplaying a patient's experience such as this one is purely shameful.

Love this place! I've been coming to skintuition for a few years and have always had great service!…read moreI get facials and now my eyebrows done here. I see Rachelle, and she's the sweetest and does a great job! It's always clean and all the staff is super friendly. The atmosphere is super relaxing. They also run different specials every month!

I've been seeing Hope for all of my waxes, facials, and spray tans over the last two years -- and…read moreshe is AMAZING! She's incredibly knowledgeable and makes every appointment a breeze. The entire Skintuition staff is warm and welcoming -- they are the best.

Amazing staff. Diana and her team are thoroughly dedicated to their clients and their skin care…read moregoals. Diana is very skilled at knowing what it will take to keep your skin looking its' best.

Diana has got to be the best injector in Michigan.... and definitely giving all other top…read moredocs/injectors a run for their money across the country. I would travel far too see her!

Had Botox done at this location, which I have done for over a year now. Went back for an additionsl…read moretouchup ( after Botox) and was charged another 50+ dollars. After the touchup injection, my eyelid started drooping, felt heavy, and at times I struggled to keep it open. Saw an eye doctor and was put on drops. The facility REFUSED to reimburse me for the additional injection and REFUSED to take any responsibility. Seems it should've been the least they could have done, as I had to pay for eye drops and follow up with an eye doctor.

I have been a client of VIO for almost 3 years. Maranda has helped me drastically improve my skin…read morehealth. I can't even remember what my skin was like before. My overall experience has been amazing. The facility is very clean and the staff are extremely professional. I can't recommend Maranda enough!

Denise was an excellent communicator as to info about her services & business location. she is warm…read more& friendly. prices very fair & she was very thorough but gentle. I am very happy with her work.

Denise is thorough and pays attention to detail. The cost is reasonable.read more

This was honestly the worst tan I have ever experienced as I have been to several airbrush tanning…read moresalons over the past 4 years, I should have just bought an expensive self tanner! The atmosphere was amazing. The technicians were super kind, but the quality of this tan was TERRIBLE. for $70 I expected to look like a bronze goddess and felt like patchy bitch and I left looking the same as i came in when i asked for the darkest shade range and to top it all off your tan rubbed off on my $200 white prom dress. Mind you i followed all the after care instructions have moisturize religiously and was tanned 3 days before my prom to avoid any issues. I CANNOT WAIT to take an everything shower and scrub this tan off my body!

Amanda's is pretty good. Been going for roughly 8 yrs. The lady's do a good job, for the most part…read more They're not overly friendly, but I guess we can't control that. In business everyone is trying to survive. Loyal customers have followed you around from location to location. Yet your policies don't reflect that appreciation, in my opinion. You're trying to offer a membership.. the deal is not great. Most ppl don't tan every month, all year. $30 bucks a month is steep for a weak discounted tan plan that customers still have to shell out money for a "membership." The cancellation policy is a huge problem as well. You should absolutely let ppl reschedule if an appt can't be kept for illness, or funeral. I came down with a serious illness & she kept my whole payment. So unreasonable. I get you want to fill your appts, but that's just crazy. Would you rather ppl come sick & get your staff sick? You should charge $10 fee, providing they commit to a reschedule at the time of cancellation and stick to it. If they don't immediately book a reschedule, then keep their money. So u know you're getting paid, but that also shows that you're reasonable & you understand some things can't be helped. So many ppl have lost a lot of money over this & it's left a lasting negative impression that I've heard more than once. You're not the only business who has to feather their policies between themselves, and fairness to the customer. Is it worth the reputation of your business? Part of it is just the nature of business in general.. seems you expect perfection and it's simply unreasonable.

I have been visiting this salon for a little over a year now for hair services by Melonie when I…read moreasked her who in the area recommended eyebrow shading & micro blading she told me Svitlana is the best and would not disappoint. I was so happy to become a client of Svitlana's now as well. She is a nurse who performs several licensed procedures and is most up to date on global technology and techniques. I had my eyebrows shaped and shaded by her and have never looked better in my life. I cannot recommended more! Svitlana is exceptionally clean and made a very relaxing environment. No pain procedure and the day after I'm just so thrilled! I will not go to anyone else for this after having such a detailed expert in her field. Prices are very fair and extraordinary perfected in all these woman do! If you're thinking about this service call and invest in yourself to a trusted expert! I love this salon! Thank you Svitlana, many blessings. You're very tal

Cassie at Elysian Salon is the best hair stylist and I don't trust my hair with anyone else. She…read morereally understands hair and listens to what style you are looking to achieve. With the Swarskof color she uses and her incredible skills, your hair will be looking GREAT for a long time! Cassie is simply the best!!

After a bad experience out of state I was really nervous to get another lift and tint, Pam was…read moregreat during our appointment and the results were perfection. I will definitely be a repeat customer.

Sooo happy to have found Pam and Skin Studio. Pam was very nice and informative explaining the…read morewhole Lash Lift and Tint process. Her studio was very clean. She even texted me next day to see how My lashes were. Can't wait to go back and try the facials. I highly recomend for all your Skin/Beauty needs.

One of the best theraputic massages i've had in many years , I was totally relaxed and comfortable…read moreand my massage therapist was very nice and friendly.I have already booked my next appt , I would get a massage every week if possible after this experience.

I'm a local downtown Rochester resident and have to admit that this massage acupressure business is…read morereally exceptional. You get just as good, if not better, therapeutic intervention for your sore or strained muscles for half the cost of other businesses. There is a bit of a language barrier but they have translation apps on their cell phones. A small inconvenience for the quality of intervention and price. I highly recommena!! Eliza

I feel like I should start off by apologizing for not writing this five star review years ago! But…read morehere it is and here you are reading it now: Truly, massage therapy doesnt get any better than here at BMT. You could easily go somewhere else and pay a lot more but you wouldn't get a better massage. The entire place has an uplifting vibe and the therapists are seriously gifted. Massage therapy is their calling! Deb is fantastic. She is strong and purposeful: she finds tension in places I didn't know were the least bit tight. I feel delightfully disoriented after my sessions with Deb, like, just let me sit here in the lobby and get my brain back in order. Lol! Jerry is an amazing experience! On the table, with the Bemer for pain; hot towels; hot stones... and, If you've never tried shiatsu on the floor mat -- or even if you think you have -- Jerry's shiatsu is like massage infused with meditation, stretch, breath, mind/body connection... I can't describe it, you just have to try it. So now, your biggest problem is who to book your massage with... you can't go wrong! Just call and they'll help you figure it out! BMT is a Diamond in the rough and I'm grateful to them as an important part of upkeeping my mental and physical health.

I get massages on a regular basis. BTM is by far the best in the area. Rose is my regular massage…read moretherapist and she is fantastic. She listens to your needs and is very kind. The owners are terrific as well! I highly recommend!​