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    Sims Orthodontics

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Sims Orthodontics

    Orthodontics

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    7 years ago

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    Stubbs Orthodontics - Dr. Casi B. Stubbs D.M.D. ORTHODONTIST

    Stubbs Orthodontics

    (14 reviews)

    Based on my experience, I would avoid this practice. My teenaged daughter received a full set of…read morebraces from Stubbs Orthodontics. Over time, after brace removal and thousands spent, her teeth drifted back close to their original state. Upon a re-visit to Stubbs Orthodontics, we were told she would need another full set of braces at a cost of approximately $7,000. I reached out to Dr. Stubbs via email explaining it to be our contention that my daughter was not given proper instructions as to retainer use upon discharge, hence the drifting of her teeth, and that spending thousands a second time to be unreasonable. After that initial email (as I was instructed to send by her office staff) directed to Dr. Stubbs on December 17, 2025, instead of a response from Dr. Stubbs, I received an email on January 7, 2026, 3 weeks later, from her office manager Emily stating Dr. Stubb's position that my daughter was given proper instructions, it was my daughter's fault, but that "I'd like to work with you on how we can move forward and do the best thing for Michele-how would you like to proceed?" As the causation of the failed treatment was in dispute, but it seemed Dr. Stubbs wanted to work with us on a resolution, I responded to Emily that it would be incumbent upon Dr. Stubbs to suggest as to how we might proceed in my daughter's best interests, and that I looked forward to hearing back from Dr. Stubbs on the matter. I heard nothing back from anyone. I reached back out to Emily requesting a response directly from Dr. Stubbs. Again, I heard nothing, and have heard nothing. I can only assume, at least based on this experience, Dr. Stubbs not only hides behind her office manager in situations she finds uncomfortable, but also stonewalls parents/patients if she does not like a differing position. Having a healthcare background myself as owner/operating of orthopedic sports medicine facilities, I along with the treating licensed therapists dealt directly with patient/parent disputes, no matter how uncomfortable, and in person. Life can be uncomfortable at times, opinions differ, and hiding resolves nothing. Patients/parents not only deserved our attention, but it was integral in offering superior service and care, learning from each situation and building positive relationships. This is also part of being a professional, and an adult. I recognize the reason my daughter's teeth drifted is in dispute after thousands spent, a situation I feel could have been discussed as adults, and remedied, but there is no dispute that the owner/operator and supervising physician of my daughter failed to offer even the courtesy of a response to a patient's parent upon multiple requests, and instead, ignored them. I find this to be weak, and prefer a strong healthcare provider with conviction for my children. I can also only assume Emily's, or Dr. Stubb's offer to work with us was disingenuous from the start. Trust is the most important aspect of any relationship, much less when relating to that of patient/parent and healthcare provider, building credibility. We will be moving on to another provider we find credible and can trust to correct my daughter's teeth.

    This staff should get a 5 star. Great people! But management is still not understanding the mask…read moredeal. It seems like a big corporation who's trying to cover their butts. Hopefully it won't cost them. Another corporation not seeing the big picture. Their corporate policy is masks inside or curbside service. I came in as a first timer without a mask. 2 staff members insisted I wear a mask or I physically leave the building. They brought a mask and I wore it for 2 minutes. They took my dog to the back and I walked outside to take my mask off. Now I'm outside talking with someone on the phone. This company is cutting off their human elements, communication being the main one. I can't see any of the employees beautiful faces and now I have to talk them on my cell phone in front of the store. And then they just texted me my digital invoice that I am paying on my phone from the parking lot. This company is willing to jeopardize their entire patient and customer workflow in the name of wearing a mask. I really feel bad for the employees here who are working hard but still have to stress out with their customers about a stupid mask. Great staff, but unreasonable company policies.

    Miramar Beach Dental and Orthodontics - Dr. Jason E. Baker & Dr. Christina Higgins-Duplechain

    Miramar Beach Dental and Orthodontics

    (12 reviews)

    Great service, once you're seen. First appointment was for some fillings in November, they tried to…read morechange my appointment the day of (a few hours before my appointment) which I drive all the way to Pace to go to (over an hour drive) because they're the only dental office I could find with good ratings that take my insurance. Made it half way there and had to go back home. Whatever, came in the following week. Had a great time so I brushed off that experience. Scheduled for a teeth cleaning for March. 4 MONTHS in advance for a cleaning. I get a text 3 days before my appointment to say my appointment has been canceled because their hygienist left. I asked if no one else could do a simple cleaning and was told maybe someone else could. I didn't even want to hear about scheduling another appointment, to wait for god knows how long and probably be canceled on AGAIN.

    I'm obsessed with this dental clinic and this is why. I've met so many dentists that try to fill…read morestaining on my teeth. There are sooo few good ones who let you know to take care of them and you can live with staining just fine and they won't turn into cavities if you take care of them. I love that! Also, I'm one of the many people who might be using a sus form of braces from the internet and they didn't shame me or anything. They just let me know to keep myself safe and if I needed anything, then would help with it. This is the best dental facility HANDS DOWN! Soooo honest and amazing. There are so many options as well, I want to get a couple wisdom teeth removed and they have lots of choices for my anxiety. Highly recommend!

    Sims Orthodontics - orthodontists - Updated May 2026

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