A smooth and easy experience. I went in on a Saturday and was immediately greeted and asked what I…read morewas looking for. I brought in an original painting and need ideas for a custom frame. within minutes I had several amazing options and then just had to choose. It was smooth easy and they did an amazing job. Thank you Peter F

A deeply disappointing experience at Frame Makers - Tacoma, WA…read more We entrusted Frame Makers with two custom framing projects, fully pre-paying and being quoted a two-week turnaround. That timeline quietly doubled to four weeks with no proactive communication or explanation. When we arrived on the promised completion date, we were told--without apology--that the frames were not ready. We followed up and were assured they would be complete the following day. Yet, upon returning once more, the frames were still not finished. Not a single phone call, update, or gesture of accountability was offered throughout this entire process. For a business that charges a clear premium for its services, the lack of professionalism and basic customer service is astonishing. Delays happen, but silence and indifference should never be part of the experience. Truly one of the most disappointing customer service encounters we've had--an unfortunate 10 out of 10 in all the wrong ways. I cannot, in good faith, recommend Frame Makers of Tacoma.

I have a beautiful textured print that I found in Phoenix, AZ. And I found the perfect frame-style…read moreat Olympia Framemakers. It's a custom frame, with an amazingly unique contour, that appears to have been carved by hand, by an expert wood crafter. My service was perfect, and the turn-around time was quite fast, considering this was a unique, custom piece.

What a great experience. Friendly, professional , quick service and beautifully framed picture.read more

I am overwhelmed by the kindness of the owners. We are a non profit and they helped us with a…read morebeautiful framing job. Thank you from the PHS Class of 88

I brought in 5 very old etchings that I had inherited. Kim the owner, did a stunning job bringing…read moretheses pictures back to life. The matting, and framing we're amazing. He knows his stuff! A merchant that really cares about his customer satisfaction. I plan on bringing in another print for him to work his magic on. A great locally owned shop too!

Go here! Great service, fair prices, good selection, and lots of options…read more I received a bunch of oil paintings from a relative and needed them framed. I hate framing'! It's difficult, expensive, and time-consuming -- a soul-killing experience. I started my search at the usual hobby and art stores & also shopped on-line. I was saddened by the low quality and lack of selection at the big box chains, and their custom frames are crazy expensive. On-line was a high priced hassle. Fabio worked with me to find some "oops" frames and scraps to keep my prices low. They look great and were finished quickly. I'm never going to another frame shop as long as Fabio is here.

I brought in a picture to be framed for my office at work. As soon as Fabio saw my picture, he…read moreimmediately went to a frame which was stunning, and I knew it would be the perfect frame! I dropped off the picture on Thursday February 15th and received a phone call yesterday February 16th that it was complete. When I arrived at the shop my picture was brought out wrapped up and when it was shown to me, I was so impressed with how beautiful it turned out. Fabio's shop is wonderful, full of amazing choices of frames, glass and ideas to showcase your art. Service is impeccable and I love supporting a small business owner. Highly recommend!

They always did a great job at this frame shop. They gave really good suggestions on matting and…read moreframing. I highly recommend!

This is the best frame shop around. Everything they use is archival safe, you will never find any…read morecrummy paper mats here. They stand behind everything they do, unlike some other places.

I wanted a framed project completed to memorize a trip I took to Rome and this shop was the perfect…read moreplace to trust with my idea and execution! I was a bit naive on exactly how long the process can take to have a custom frame built and they were able to put a rush on my order so I could gift my frames to two well deserving fathers for Fathers Day which was only a week and a half away! Work is extremely quality and I couldn't be happier! Such a huge selection of framing customizations available and the staff is absolutely wonderful and knowledgeable! I will definitely be returning with other projects as the memories roll in and need to be shared with our loved ones!

Very pleased with their service and recommendations. We went through options with ease and the…read morewhole experience went well.

They were so helpful in framing the painting of our cat. It is a beautiful way to remember our pet…read moreafter she is no longer with us

I had a small original watercolor painting to mat and frame for a charity auction and only had a…read moreshort time. The ladies who helped me were amazing! They quickly cut a small custom mat and backing and even put it in the frame for me. The results were professional-looking and the cost was very reasonable. They were not only first class in skill but were friendly and fun and made the whole experience enjoyable. I can't recommend them enough!

I recently had some framing done here at Bay st framing. Mallory did and excellent job, helping me…read morewith design ideas. She is very experienced and helpful. I would highly recommend her.

If you are ever in the downtown Port Orchard area...go in this place. Even if you don't have any…read moreneed for a custom picture frame, you need to go here. The owner has a cat that lives in the store, when you first walk up you will see a bunch of orange stuffed cats sitting in the window. She has a real Garfield cat. The cat is huge, the biggest I've ever seen, and his name is Squirt. LOL! The cat is a love and the owner doesn't mind you stopping in just to pay a visit to squirt. If you're down there at night after the shops closed up, usually you can tap on the window and Squirt will come strut his stuff infront of the window. I've never actually bought anything in here, but I have heard really good things about them, so if you do need a frame, go here, give the lady some business so she can buy food for her fat cat.

I was their returning customer, had done many frames there, but I will not go back there again, and…read moreI won't recommend this business anymore, and here is why: I paid more than $800 for the framing work, only to receive a different dark color of the frame in the completed framed art. We compared the sample noted in the order (grayish color), and the result (almost black) and the difference was obvious. The store personnel informed me they cannot control how the color of the frame would turn out ...? They offered to re-do everything with a different wood but their selection was quite limited (and if the color isn't something that is guaranteed - what is the point to redo the work? Also, the wood in that frame wasn't completely finished and they had to stain parts of it over. The quality of frames degraded, but prices doubled up. I was very disappointed.

I'm writing this review to share my appreciation for the high quality and aesthetically beautiful…read moreframe that truly enhances the artwork I brought in. I worked with Hana and was immediately impressed with her intuitive, creative and learned knowledge of color theory as she helped me pick the perfect color mat. I was also impressed with the care she took in my project which required the use of spacers between the mat board/art and the glass to best show off the deckle edge of the art. In addition to a relatively large offering of ready-made frames, they also have an admirable collection of custom moldings as well. Happy to recommend this frame shop in Issaquah.