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    Simpson Mark W DDS

    5.0 (1 review)

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    9 years ago

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    Mountain State Oral & Facial Surgery - Jaw bruised as I expected.

    Mountain State Oral & Facial Surgery

    2.5(15 reviews)
    1.5 mi

    I have been trying to get my surgery scheduled for weeks. My primary doctor's office faxed medical…read moreclearance to them twice and they never put it into my chart. Then last week I brought the clearance forms and watched as the receptionist scanned them into my chart. I then called on Friday and was told the doctor hadn't signed off yet but should do it that day. I called today (Tuesday) and it still hadn't been done. If they weren't the primary dental surgeons in WV, I would go elsewhere gladly.

    I was referred to this practice and showed up on 10/22/2024. Now, I'd like to start by saying my…read morelate father was a practicing dentist, and referred many patients to this practice over his 40-year career. I arrived for a consultation and completed a host of paperwork. I was shown to the exam room promptly. That's where it all went downhill. The attending dentist entered the room, mumbled his name, reached for an exam stick/tongue depressor, looked at my problem tooth, and then promptly left without saying a word. Total time: about 15 seconds, if that. Seriously! As I walked into the hallway, he was sitting in a chair apparently staring off into space. Call me crazy, but I think a consultation means ACTUALLY CONSULTING with the patient regarding the work to be done, and answering questions. This dentist said NOT ONE WORD, and didn't bother to discuss anything. The staff however, had no problem mentioning "financing options" no less than three times! I have excellent dental insurance, but even so, I have the funds to pay the entire amount if necessary. My dad despised what he called "assembly-line dentistry". I feel this was precisely what he was talking about. I'll be cancelling my appointment for the procedure I needed.

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    Mountain State Oral & Facial Surgery - Three days after oral surgery, my forearm from blown vein.

    Three days after oral surgery, my forearm from blown vein.

    Mountain State Oral & Facial Surgery - IV blew my vein and was pulled immediately.

    IV blew my vein and was pulled immediately.

    Mountain State Oral & Facial Surgery

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    Jack Krajekian, DMD

    Jack Krajekian, DMD

    5.0(1 review)
    1.5 mi

    My 9 year old had a real bad abscess and was in extreme pain. I called the pediatric dentist and…read moreshe told me they could remove the tooth in 3 weeks. Out of desperation I called everyone in the phone book but not very many dentists were open the day before thanksgiving. I was sure my kid would be in extreme pain all weekend but mountain state got him in same day and pulled the tooth. They saved my kid several days or weeks of agonizing pain. Words can not express my gratitude.

    From the owner: Dr. Krajekian is one of the longest-standing partners at Mountain State Oral & Facial Surgery, and…read moreas such, he has dedicated much of his time to perfecting the practice and the standard for patient care. Growing up, Dr. Krajekian always knew he wanted to pursue a career in the healthcare field. During dental school, he was attracted to the idea of oral surgery because it was stimulating, and it allowed him to make a significant difference in patients' lives. He found it extremely rewarding to be able to enhance patients' quality of life, whether it was through the elimination of pain or the administration of a cosmetic procedure. As long as Dr. Krajekian has worked at the practice, his goal has been to create a friendly and compassionate environment for patients to receive high-quality care. He has personally taken the time to train and educate his staff to ensure they are performing at the highest standard. His commitment to the practice, the state of West Virginia, and his patients keeps him among the leading practitioners in North America.

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    Jack Krajekian, DMD

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    Aspen Dental - Charleston, WV

    Aspen Dental - Charleston, WV

    1.7(11 reviews)
    6.2 mi

    I've only experienced trouble scheduling. The building is clean and inviting the staff is very…read morenice. I was impressed by the technology they had in the office, I'd never had my teeth scanned before to make a 3d picture. They also appeared to have a wide amount of services and I felt the billing process was very clear. My appointments didn't take longer than I thought they would either.

    I give one star bc i have to. Dentist is rude and uncaring and arrogant. Made teeth that were wrong…read moreand my bite was way off when I rested my mouth. I had zero freeway space. The space between top and bottom teeth when your jaws at rest. I couldn't get food in my mouth or even close my lips around the teeth three months after extractions. They told me to figure it out the best way I knew how when I ask how I was supposed to eat. They told me the teeth looked good. Everyone in my family told me they looked bad and it wasn't just me not adjusting which is kinda what aspen insinuated. I don't recommend. The dentist refused to see me at my second soft reline and refused to grind down the thick spots in the dentures. Said she can not do anything while im healing. Even after healing these teeth are far too long and caused me jaw pain. I got refunded less than half my money. 1300 out of 2900. They're just after money they don't care how your smile looks. I deal with the public for my job and now im stuck with HUGE teeth that could never look natural or even passable. I hate the dentist there. The assistant aren't any better. Save your smile and go somewhere else.

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    Aspen Dental - Charleston, WV
    Aspen Dental - Charleston, WV
    Aspen Dental - Charleston, WV

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    Simpson Mark W DDS - oralsurgeons - Updated May 2026

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