All that I have had from them has been spot on its amazing.Just got done ordering once again will do it again most likely next week.order shimp and fish to night Happy birthday to me. read more

The haddock fish was absolutely amazing. There were 5 of us and everything was sooooo good. The portions are large and you will not leave hungry. read more

We went to Niagara Falls and we wanted to check out the New York side. We went to the Harriet Tubman museum and the young lady there recommended this spot. The food was good except for those greens. The greens had no flavor and were mixed with cabbage. Umm no. I loved the mac and cheese. I don't eat catfish or chicken so I didn't try anything else. My fiends enjoyed it. I don't like the 18% gratuity. They're tripping!! The ambiance was ok. The place was empty because of that gratuity!!! The service was slow. I guess they fry fresh but it took too long. The lady who waited on us was nice. She used her white folks voice on us. I didn't like that. But overall I recommend supporting this spot! read more

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Best fried chicken I've ever had! The breading is amazing and the chicken was so juicy. We got a bunch of different things to try and I would stand outs were the yams, fried chicken and mashed potatoes. Prices were very reasonable and they have a punch card reward system if you come often! Can't wait to come back and try some more !! read more

Simply Soul - Soul Food Near Me - Niagara Falls, New York

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My son and I decided to give this place one more try, the first time we came here we ended up leaving because they were busy taking delivery orders, and the same thing happened we sat there over 1 hour. I ordered yams, that was sugar sweet, collard greens that was mixed with more cabbage than collars, and it was overcooked and mushy, the ribs that was supposed to be cooked on the grill, had no smoked flavor, and yes Simply Soul is still Simply Slow, they need to take care of the restaurant guests first, and they also tack on 18% gratuity read more

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One of the better meals I've had recently. Pulled pork, green beans, yams, and cornbread. It was definitely enough for two meals. Desserts were inviting, but I was way too full after eating half of my meal. The lovely lady who served us (sadly didn't catch her name) was charming. I'd go back in a heartbeat. read more

Great Food - Better Service! 5 Stars! Got the Catfish, Grits, Mac and Cheese and Green Beans! read more

Simply Soul - Simply Soul - Soul Food Near Me - Niagara Falls, New York

Other reviewers have mentioned how fantastic the fried chicken is, and I completely agree. I also agree that the yams, and the garlic mashed potatoes are great. I used a delivery service, so I can't speak to the atmosphere or service, but everything was well packed and plastic ware and napkins were included. Great for a picnic source! read more

Great food and friendly service. Stopped in for dinner and the dining room was empty. The to go orders were very consistent so I had a feeling we chose the right place. The food took a while but I was ok with that. The taste made it worth the wait. Catfish was seasoned and fried perfectly. They had Kool aid and tons of desert options. I'm looking forward to going back and trying more menu items soon. read more

Simply Soul - Catfish, grits, and garlic toast. - Soul Food Near Me - Niagara Falls, New York

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Food is always amazing! We ordered fried catfish and steak fries as an appetizer but ate them before I could get a picture. Service is very welcoming as they greet you coming in and leaving the restaurant. We will definitely be returning! read more

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Kiona the owner is great told us that we would make our flight out of Buffalo we had 2 hrs before our flight ....She put us on the plane with catfish nuggets, rib tips, cheese burgers and French fries. Thank you for the great food ya'll we will be back. read more

Go hungry! The portions are huge and the food is so good. It is definitely not a fast food place, so be prepared to wait for your food; however, it is with the wait! The food is so good! I have never been a fan of collard greens, but I could eat bowls full here. The cabbage is also fantastic. The oxtail over rice is sublime, as are the ribs. This wonderful place is not to be missed! read more

I hate to do this, but the customer service experience was TERRIBLE! As another review mentioned, staff was friendly and took our orders right away, which was promising. Then, they proceeded to spend the next hour plus packing up endless To Go orders and didn't bring out a single serving of food for any of the tables of people sitting in the restaurant- all with people who were already waiting to eat when we had arrived. When numerous parties approached the counter to ask about their food, staff gave excuses and false promises before turning back to packing To Go orders. A Door Dash driver was waiting over an hour along with us and said this place is notorious for ridiculous wait times. In the end, three tables walked out around the same time. They either need more staff- or they need to turn on/off their Door Dash, as needed, to keep the workflow manageable. It doesn't make sense to leave people starving and hangry at your restaurant, when the food is already cooked. Watching heaps of cooked mac and cheese, yams, greens, etc. be scooped from full pans into plastic containers and sent off as we sat there starving for over an hour in their restaurant (over 1.5hrs for other patrons!) added insult to injury. Super disappointed. I was excited to support this restaurant. read more

Fried chicken was scrumptious and crispy! Greens were good, and mac and cheese was to die for! Too full to try the corn bread. The 7-up pound cake was fire also! Wishing Pittsburgh was a little closer. Great atmosphere and the staff was super friendly and welcoming. read more

Simply Soul - Soul Food Near Me - Niagara Falls, New York

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Hands down one of the best spots in Niagara Falls for good food good food! Highly recommend. Fried chicken is my favorite with yams and corn bread. Just go! :). Owner is great. And great music. read more

Me and my family had the pleasure of dining at this restaurant today. The service and food were amazing! They are definitely worth the wait and we cannot wait to visit again. We had two oxtail rasta pasta meals, a pot roast meal with mac n cheese, and collard greens, a shrimp/chicken rasta pasta meal and a catfish meal. We drove from Upstate Ny, and we plan on taking a dray trip just to eat at this restaurant again. read more

So first, let me give you a couple of warnings. 1. If you want something to gulp down and forget about, don't eat Simply Soul's food. 2. Don't go to Simply Soul for a little snack, or if you want some vegan meal. On the other hand, if you are looking for a MEAL . . . I mean a meal that makes you smile with each bite, and eat slowly because you want it to last, then this is your place. We ordered a 4-piece fried chicken meal and a 2-piece for my family of 3. Each meal came with 2 sides, and when I tell you we all ended up satisfied and full, I speak the truth. The Mac and cheese was wonderfully cheesy. The garlic mashed potatoes were great, the collard greens were legit too! The cornbread is a real treat, cause getting great cornbread this far north is a challenge. Of course, the fried chicken is the star of the show. Perfectly breaded, crispy breading . . . moist and delicious, it makes me want to go back and get more, but I am happily too full to drive. Now, if all that is not enough to convince you, the service should. The chef told me he appreciated me, and the hostess was kind and wonderful. The atmosphere is like walking into a friend's home, with clean tables and plenty of charm. What else can I say? Go there. You will be thrilled that you did. read more

Food was amazing. Atmosphere was nice. Wait was worth it. Chicken was crispy Mac and Cheese is definitely cheesy. Cornbread was soft Drinks were good. Nice people. read more

Absolutely delicious food and great service! Nice atmosphere and very clean. Family run restaurant. I will definitely be back! read more

Simply Soul - Fried chicken, ribs, baked beans, mac and cheese and corn bread! BANGING!! - Soul Food Near Me - Niagara Falls, New York

Pleasantly surprised by simply soul. We were visiting Buffalo for a few days and the food was disappointing but simply soul was so good. Great customer service, good music. We had the Mac n cheese. Chicken Alfredo and chicken Philly. The food was wonderful. I would recommend. read more

The food here was absolutely amazing! My family came here after a day at Niagara Falls and this place hit the spot. The food did take a while to come out, but we didn't mind. The staff were all super friendly and created a great atmosphere. We got the family platter with fried chicken, rice and gravy, sweet potatoes, Mac & cheese, and cornbread. Everything was SO GOOD. So much food, and so fresh!! Would absolutely recommend and would return if we're ever in the area again! read more

Simply Soul - 16 Piece Fried Chicken Family Pack with Mac n Cheese, Rice and Gravy, and Yams. - Soul Food Near Me - Niagara Falls, New York

Where do I start......the food was absolutely delicious!! Have you ever gotten mad at yourself for getting full to fast? This is where it happens the service was great the ambiance gave you the feeling of being at home and getting that home cooked meal vibe, will absolutely be back! Simply soul is simply great for the soul! read more

Great food. Authentic. Made by people from Alabama. An absolute gem. Make sure to get hush puppies, try the fish fry. Best ribs in Niagara Falls read more

Food was pretty good! I got both fish, greens, cabbage, wings, potato salad, and rice. Everything hit except the potato salad, which shocked me. By the time I got there, a lot of sides were already gone. Customer service was trash though. The big girl had an attitude just because I wanted to order and they still had 40 mins until closing--that was super rude. The other server was nice, so I went ahead and ordered for my family, but the food took almost an hour to come out. Ridiculous. We're from out of town and just wanted some soul food, so we dealt with it. My advice: order ahead! Overall, I might eat here again if I'm ever back, but at least now I know what to expect. read more

3 girlfriends and I, while vacationing in Niagara Falls decided to support a black owned establishment and eat at Simply Soul on a Sunday. They close pretty early so we made sure to get there at least 2 hours before closing. The area was a bit sketchy and parking appeared hit or miss however, someone was pulling out as we pulled in. Look at God :) . I digress. We walked in and were greeted and seated right away. This was promising. Our drink and food order was taken promptly. This was getting better and better or so we thought. As we waited, we noticed that the majority of orders being fulfilled were TO GO orders. WTF is happening here??? After almost 45 minutes of us waiting on our meals, a group of 5 elders walked in and were also seated promptly. They had a different waiter and their meals came out in about 35-40 minutes. Double WTF! We've waited 90 minutes and our waiter let the other waiter gank our food!? In the meantime and in between time our waiter kept returning to tell us what foods they were out of, surprise surprise, but never to apologize about the wait or to throw us some complimentary corn bread or water refills! To be honest, at this point, only complimentary corn bread would've soothed the savage hunger beast from within :)))). After becoming increasingly annoyed at the nonchalant-ness of the whole experience. We got tf up, left a few dollars on the table for the one Sprite received almost 2 hours earlier, scoffed at the establishment and left. The only soulful experience you will have at simply soul is there are Simply no gnats flying everywhere! Oh and the water tasted nice and fresh. Otherwise, you may or may not get to eat at all. Our bad! We should have noticed the amount of people NOT eating and just sitting, waiting, or sleeping...lmao. All that said, our waiter had an apple bottom and was wearing yellow crocs. We should have known something wasn't right. Plus, the menu states they charge an automatic 18% gratuity on all orders. Probably cuz the know service is shawty and almost non existent. We ended up going to Seva which had delightful eats, delicious cocktails and a swanky feel. Even had an outdoor fire pit where we took several photos. Good times! Go to Seva, instead! If you're ever in Niagara and have a hankering for soul food, go elsewhere or cook it yourself! read more

Simply Soul - Menu - Soul Food Near Me - Niagara Falls, New York

Good food. The service can be slow at times but it's worth the wait. We got the family chicken dinner to go this last time and everything was cooked to perfection. read more

Since this is about the third time my family has received poor service, I said it was time for a review. The food is decent. I can't even say great because the savory dishes have sugar in them ex: greens and green beans were sweet. That can be overlooked though by just getting different sides. However, having to go and wait for over an hour to get food is ridiculous. Then my mother ordered a to-go plate and sent my son (adult) in to pick it up and he was given an attitude. Now this last time we went in and it was very busy which is understandable. However, to be told to "JUST GO SIT DOWN" when inquiring about the wait time is unacceptable. They need to get more staff if they are overwhelmed and then learn how to talk to people. To speak to someone with a poor, snippy attitude is distasteful when you are trying to spend your money with a business. We walked out and won't be going back. read more

We got there when it was just opening for the day. When we travel, we always check Yelp to know where to eat! (Want to support local eateries) The food was excellent, we got the 4 piece chicken dinner to split (thank goodness we did! More than enough for the 2 of us.)The cornbread and Mac n cheese were tasty. This is not fast food, but it definitely is worth the wait. Loved the inside, it was welcoming and our waiter made us feel at home. read more

I would highly recommend Simply Soul. We started with the rib ends and they were so good. Perfectly cooked and the sauce was fantastic. For our mains my partner had the crispy chicken sandwich with fries. She loved it and ate every last bite. I had the two piece fried chicken with corn bread, Mac and cheese, and collard greens. The chicken was out of this world. Mac and cheese was delicious and the collard greens were a pleasant surprise. I have never had collard greens before so did not know what to expect. I wasn't disappointed. The staff were very friendly and made sure we were taken care of throughout our meal. To top things off they had a live stream of a minister on while we enjoyed our dinner. It was kinda nice and something we did not expect. Overall I would give Simply Soul 5 out of 5. If we are ever back to Niagara Fall, NY we will be going again. Thanks to all the staff at Simply Soul. Your food and service put a smile on our face and we will remember our experience fondly. EDIT: For those complaining about the wait time. Get over it... good food takes time. read more

Great customer service and food. They stick to their motto so just wait you'll see...lol

Very delicious. Crispy fried chicken, thick buttery cornbread, melt in your mouth ribs, sweet yams and savory collard greens. I loved it. read more

My husband and we're looking to try a new place and stumbled upon Simply Soul. We decided to avoid eating inside due to COVID-19 and called ahead to order fried chicken and a fried catfish. Each order also came with 2 sides, of which Simply Soul had sooo many different sides to choose from! I went with the mashed potatoes and fries, my husband the fried cabbage and Mac and cheese. We picked up our food and still had a wait a bit, but everything was hot and fresh and the owner was super friendly! Overall the food was fantastic! The portions were just gigantic, especially for the price of $13. The fried chicken was perfectly crispy and all of the sides, especially the Mac and cheese and mashed potatoes were super tasty! We will definitely be back for the fresh and tasty soul food and gigantic portions that Simply Food has to offer! I can't wait to try other items on their menu. read more

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Some of the best fried chicken you can ever have, is right here at Simply Soul. The staff is very friendly and the restaurant is very clean and comfortable. The menu offers a variety of choices ranging from breakfast foods to dinner options. Fried chicken (5pcs)- crispy and perfectly seasoned Mac and cheese- was cheesy but not a fan of Velvetta cheese Potato salad- tasted store bought Rasta pasta- pasta with a creamy sauce top with spicy tender oxtails Cornbread- nice thick cut piece. (Maybe to sweet for some) Just something to keep in mind.. If your going as a large group, I suggest you call ahead so they can prepare. Wait times are pretty long if you just show up. read more

Simply Soul - Fried chicken - Soul Food Near Me - Niagara Falls, New York

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I wanna preface this by saying, believe the one star reviews. This is my second visit, first time actually receiving food(the first visit we waited an hour and a half with no food just drinks). I wish i would have took the first visit as a sign. I wanted to support a black owned business so we came back. I received my appetizer,catfish nuggets, 52 minutes after ordering. They tasted absolutely delicious. I cant say the same for any of other food myself and i ordered. The mac and cheese had an overpowering sour cream taste thats all that i could taste, not even the cheese. The greens were extremely sugary, tasted like my yams. The fried chicken looks so delicious but wasn't seasoned; i just cant eat unseasoned chicken. And the mandatory 18% gratuity for non existent service. I just got robbed without a gun. Please, please learn from my mistake of giving this place a second chance. I work too hard for my money and im sure you all do too. read more

Simply Soul is the best food in all of Niagara Falls !!! The most amazing catfish cooked perfectly, chicken and cornbread to die for, and the best dirty rice I've ever had in my life! Don't waste your time going anywhere else and get in here !!! read more

The food portions are insane, each meal gives you two (not a bad thing with this food). The food has so much flavor. The post roast was fall apart tender and the Gravy was on point. The homemade salisbury steak was just as flavorful and delicious the gravy again right there Even after being heated back up because I was so full from the pot roast portions. The only problem I had was that I couldnt have two or three stomachs. There was so much food that I couldn't eat it all. I have lived in the Niagara region for 99% of my life and o will say this is by far the best food in the city of Niagara Falls. The flavor, the portions, price point (even on doordash), and the ingredient's; I know me saying that is a loaded statement but I will stand by it. The food taste like a home cooked meal in a take home box after an amazing family dinner. The kind of family dinner where no one talks politics or gets sloppy; a family dinner where there is no arguing or complaining. This food is like that. read more

Thee food was delicious, the staff was friendly they made us feel extremely welcomed. Make sure you come with a big appetite they serve a generous portion of food. The restaurant was very clean and warming. I will definitely come back next time I'm in town read more

It took awhile for me to go to this place because of the location. I am SO grateful I went. Parked right out front, where there was a smoker going on the sidewalk. Don't go for the ambience, but definitely go for the food! I had 2 pieces of fried chicken (you get to pick what pieces you want served) dirty rice and cornbread. It was only $10, and half of it came home with me! My husband had catfish nuggets and collards. The food was beyond delicious. The lady who owns it could not have been sweeter. Best meal I've had in ages, with the lowest price tag. Do yourself a favor and GO read more

Customer service is terrible! Instead of being greeted with "How may I help you" I got " why are you here"..Then I had to wait 45 minutes for a cheeseburger without onions and already prepackaged peach crumble which had onions and the peach crumble was watery with no crumble at all. I have never paid $21 for a cheeseburger with no explanation on the receipt and small desert that tasted like zero salt or sugar was added with government cheese. I was going to suggest a black business empowerment event there but no way! I will never go back smh! read more

Visited Niagara Falls from Washington, DC for a funeral and stumbled upon SIMPLY SOUL. Kiana was so welcoming and accommodating from the moment we entered right until we walked out with our to-go boxes full and happy. Let me tell you... FRIED CHICKEN-BUSSIN, YAMS-BUSSIN, COLLARDS-BUSSIN, EVERYTHING BUSSIN!! No dry friend chicken breast over here!!! 10/10! Flavorful and delicious! We will be back! read more