I do NOT recommend MC Granite due to the numerous issues I experienced. Some of the major issues…read moreinclude: our slabs were moved to a location further away from us for no reason. Then after arriving for one of our planned layout meetings, we could not see the slab because it was unavailable. After finally having the layout meeting, one part of the backsplash was installed upside down and another part was cut from a different section without notifying us. After so many issues, I shared with them my concerns and they admitted fault and reduced the bill some. I have never written a review before for a product or company (good or bad), but I do not want anyone to suffer this type of customer service that I encountered at MC Granite.

My experience was with MC Granite in Jasper. Teresa was wonderful to work with when getting started…read morewith picking out counter tops and setting expectations. The wheels fell off and everything went bad during the installation. Issues were with defective backsplash, not being cut straight, scratch /gouge in the countertop and polish finish on the bathroom countertop. I was directed and talked to Carlos at the Jasper facility who I was told was the shop manager. Carlos should not be interfacing with customers. He had no intention of resolving the problems and was inclined to perform a Rube Goldberg fix in the field. At one point Carlos told me that the customer is not always right. Our conversation ended shortly after that.

Outstanding Customer Service, Selection, and Installation with Bovenzi Home Remodeling & Design…read moreStudio!!! We couldn't be happier with the entire process! Let me first start by saying that choosing tile is stressful...from finding a retailer, getting personal help, and an installer you can trust. I think I had gone to every big box and small tile retailer in Atlanta as well as looking on-line. I had a vision of what I wanted but just couldn't find it. From the moment I walked into Bovenzi, things were different. Rocio was awesome! She greeted me and asked me what I was looking for. I explained my vision and showed her pictures of my space and things I liked. I wanted something unique and different that had a feel of wallpaper and was in a matte finish. She showed me so many beautiful tiles, gave me suggestions, and let me take home samples overnight. I'm slow to make decisions as I don't want to make a mistake and she was patient and would occasionally touch base without pressuring me. I called the store once and Rocio was not in but the sales person Amanda knew who I was when I called. I even got a chance to meet the owner Anthony one day in the store and he gave me a lot of confidence about his business. When I was ready to proceed, I was given a timeline and the morning of the install she came to my house and introduced me to her installer Alex. He was friendly, professional, and meticulous. The entire process once I committed to the project went smoothly and I am so happy I found Bovenzi!!!

QUOTE CLARITY. Quote calls out some exclusions like shower glass and an electrician, but makes no…read moremention of what materials were/were not included. For example, a line item in the quote specifically states installation of tile and durock. You're supposed to know they mean durock is included but a minimum tile spec is not. After costs related to tile and hardware, like toilets, tubs, cabinet handles, faucets etc. we spent another $24k - outside the Bovenzi quote. For example, why can't an estimated cost on 3 tubs, or 3 toilets be called out as a line item such as the estimate of $3,500 for glass? Bovenzi does not provide an all encompassing quote - which is fine; however, they just need to call out ALL the exclusions and not random exclusions. Specifically calling out some items that are excluded, but not all, leaves the impression that everything else is included. LATE: Not on time and not on-site when they say they will be there. When the GM came to complete the final walk-through, the master bath was at a point where you couldn't even physically see the floor yet - there is considerable disconnect between those managing the projects and those doing the work. Additionally, if someone tells you they will be on-site tomorrow, there's a 50/50 chance of that being accurate. TRADES: The trades coming in smelled like booze, and lots of it. They also smell like smoke, but the alcohol was concerning. PAYMENTS: From the day they called for final payment stating today was their last day until the day they actually left was 2 additional weeks (including 2 no-show days) - lots of disconnect. COMMUNICATION: I actually almost called the police on a guy I saw on my cameras wandering around my driveway/entry (I was not living in the home the first 3 months of owning it). It ended up being the guy dropping off the dumpster to begin demo. While this seems innocent enough, we had absolutely NO CLUE they were starting the project that day/week/month. Thinking someone was there to drop off a giant dumpster related to the project beginning demo that VERY day was literally the last thing on my mind based on my conversations with them to date. Also, if you send in a request like "can you tell me the height of the vanity so I can order a mirror", they quickly and kindly respond that they will get that right over to you; however, you will have to ask AT LEAST 3 times to get the most basic questions answered. NEGLECT/DISREGARD/DAMAGE: We discovered they ran the A/C at 60 degrees 24/7 for the first 5 days per our wireless thermostat (we were not at home). They said they would turn it off when they left in the evening but that was not the case. A nest thermostat we later installed fixed the problem so I could turn the system off when no one was at the home; however, the harm was already done. We required HVAC repair by the end of their first week on the job as we lost the entire upstairs system (where they were working). We had several instances of walls being punched through to the other side (bedrooms & closets) with no clean up. To clarify, we know holes will be made throughout the entire process, it was just making the mess, and not cleaning it up for weeks while everyone continues to walk on the debris, that caused considerable damage to our flooring. Dirty hand tools were set directly on brand new carpet. 40-year-old, grimy, exhaust fans, light switches, light fixtures, etc. set directly on brand new carpet with no plastic/protection. Over halfway through the project, when I was visiting the site, I was the one to personally vacuum, mop my stairs and apply floor protection paper. They will also leave white shoe covers at the front door and never use them. MARK-UPS: Considerable mark-up on showroom selections like tile & hardware. I found all the faucets at Home Depot for $2k less but they said they went with Ferguson instead because they were in stock. Those fixture boxes from Ferguson sat on the floor of my foyer for over a month. There would have been zero issues waiting a week or two for Home Depot to supply them. FINAL CLEAN: None. While a final clean (though poor) was technically completed on the guest baths, no one even came to complete a final clean once the master bath was finally completed. TOTAL: Cost for 1 master bath & 2 (5X7) guest baths "all in" ended up at $82,500. If I would have known most materials were not included, they technically were the most expensive quote we had received. I now much preferred the quotes we received that budgeted for everything to complete the project. AFTER COMPLETION: Wood floors had to be refinished in several damaged areas. One vanity faucet had hot/cold reversed. Master bathtub had no hot water. Shower drain in master was fully blocked a month after completion - we pulled massive amounts of drywall debris they must have washed down the drain. To note, we preferred to handle all of these ourselves and did not reach out to Bovenzi.

I am an homeowner who overpaid for work that wasn't done. Mr Ibrahim is promising to return over…read more$4000 since end of august/september 2025.it is now almost end of January 2026 and no payment

Great company to work with. They finished our master bathroom and it's beautiful. The contractors…read morewere very professional and thier workmanship was excellent . They came highly recommended and I can see why. We shopped around and they were also the best price. Would highly recommend this company for your next bath remodel.

We had Affinity fix a big mistake a contractor made with a master bathroom remodel. They did an…read moreamazing job redoing our vanity top. Would highly recommend them to anyone looking for a company that excels at countertops.

Horrible experience. Owner Bennett seems decent; however, his team does not have good follow…read morethrough. Tiffany on design team never reached out to me as promised. After a week without being contacted by her, I reached out to Bennett AGAIN. He scheduled Scott, who leads the remodel business to come out to give initial consultation of my multi phased full home remodel. Scott was a NO CALL, NO SHOW. He was schedule to arrive at 3pm, at 3:30 I contacted Bennett and he told me Scott had a client emergency to tend to "broken pipe". YEAH RIGHT! Even if this were true, so far, the brief history of NO communication reigns supreme with this company. I understand things happen, but there is no excuse for NO communication. Maybe Affinity Stoneworks is accustomed to customers with unlimited time and money to waste. I am not that customer. I had to take off work to accommodate Scott's schedule just for him not to show up. How am I to trust Affinity Stoneworks will not take thousands of my dollars and disappear, not show up, and string me along. I cannot. I was really looking forward to collaborating with this company, their website photos are beautiful; I was hopping my house would be a gorgeous as the one's in their photo gallery. What a disappointment.

I walked into the showroom store and was greeted by a very nice lady. She took down my information…read moreand one of the owners, John, called me back to answer my questions. I needed a simple job done to remove cabinets out of my laundry room. Even though he typically works on bigger projects, John and assistant came over my house the following day to help me b/c a washer and dryer needed to be installed fast. I was so impressed by his professionalism. Not only did I feel comfortable with the employees working in my home, the price was very fair. Design and Remodel Brothers will be my go to for future handyman and contractor services. My next job will be to replace my kitchen backsplash, etc.

Hello, we just had our kitchen and downstairs bathroom remodeled. Some neighbors inquired about the…read morecompany we hired. Since JD Granite did such a great job, I decided to do this post. I know this is going to sound like a sales pitch but we are so impressed with their work. We love sharing all that is Good! Upfront, we received an itemized bill, with no hidden costs prior to accepting the contract. Daniela's entire team is friendly, they work very well together and do amazing work. She is very communicative and plans daily everything for the next day so you know what to expect. Very organized! A clean-up is done at the end of each day. Daniela is very hands-on herself so if you are looking to remodel or just a simple upgrade contact Daniela at JD Granite, LLC, contact@jdgranite.us, 404-993-4668 to see if JD Granite is a fit for your project(s). Esley & Carol God Is Love!

JD Granite was recommended by a friend for their speed, quality and value. I'm very impressed with…read moremy custom granite Island they made in my kitchen to fit perfectly. It looks like a new kitchen! They cut down a bar and transformed it into a level Granite Island and installing backsplash. So pretty! They were faster than I expected. They had it done in a handful of visits total.

We are in the final phase of our third highly successful remodeling project with Keystone, and Jay…read moreZellner as our Project Manager. I cannot say enough about Jay's attention to detail, his willingness to listen to our needs and adjust the work plan accordingly. The work quality has been outstanding, just as the the prior two project they completed for us. We highly recommend this team to anyone needing creative and insightful project planning and execution.

We have remodeled a kitchen and 3 bathrooms either Keystone and they were excellent to work with! I…read moreLOVE my kitchen and bathrooms! I recommend them to everyone!

I was recommended to come here from my real estate agent and have not been disappointed. They have…read moredone an outstanding job of installing new counters in my new home which I love thank you so much.

Love my stone from Granite Creations. They do great work and are all so nice! They hv great…read moreremnants and you can also choose from their slabs and the big warehouses throughout ATL.