Non existent service for the money! I've been a customer…read moresince 1995. They went downhill after Covid. They don't have the staff to service existing customers. i've been calling for 3 days & leaving messages about our usual spring ant problem. I need a service tech to come out and get no response. They no longer have anyone answering the phone, you can leave a message which it appears no one monitors. I'm quitting this overpriced overhyped company and going elsewhere. Don't waste your time or money!

He showed up, asked if we have pets, which we do have two dogs, he asked what kind of dogs, we said…read morePit bulls and he said they are wusses Straight up old man was insulting my family in my own house. I saved his life by locking those dogs in my bedroom. Griffin, I have advice for future, keep this man away from me and my family. He's prohibited in our apartment.

Was a 'no show' for the appointment. I called the office and left a message. When he did call…read moreback, he never apologized and blamed the office crew.

Very disappointed with the service. Although their staff is friendly, their sales is misleading…read moreand they do not address customer problems as they arise. Four years ago, I contacted several companies because we were having issues with bees and wasps. Smitter gave me the most cost-effective quote for treatment of the bees and wasps and set me up for service. We repeatedly had issues with the bugs coming back over the years and had to call them to come back out. When I contacted them recently, I was told by a new office worker that the service we signed up for does not include treatment of bees and wasps and we would need to pay an additional $142 fee. When I asked her to look back at our file to see that we had originally only sought treatment for bees and wasps. She indicated that she did not work there at the time I started with the and couldn't help me. They refused to go back and look at our file as to what was originally requested or try to make it right. I would not recommend and if you do use the service, please double check and look up the paperwork carefully to make sure they're spraying the appropriate products for your needs. Their word cannot be trusted. At this point, we've probably paid them over $1500 and they have not provided any of the service that we requested. We also now have siding damage from the bees that were never properly treated.

I am a firm believer in helping small business men....American Pest Solutions…read morecares about their customers....their promtness and good attitudes will keep me as a customer.

After being plagued with unknown critters in the upper crawlspace of my mobile home, Eric Taylor of…read moreAmerican Pest Solutions resolved my problem tonight! I had been hearing scratching and scampering above me for weeks. I hired Eric, and he has been nothing less than fully committed, non-stop, determined to find and catch whatever animals were causing me such anxiety. After only one reasonable payment, he has come to my house as often as necessary, replacing traps, trying new ideas, etc. Until tonight, around 9 pm, i heard the newest trap snap, and behold, a large raccoon was caught. I had been texting Eric whenever i heard noises, over these many weeks, so texted him this night, and he came right out and took care of the animal right away. He has been amazingly helpful and i would recommend him to anyone!

I called Orkin because we have mice in the ceiling. The technician was an hour late. Once she…read morearrived, she said she wasn't prepared with the correct equipment to help me. She advised me that I would have to schedule a new appointment with their ancillary team. I was not happy. The manager said she wasn't able to help today or this weekend. She did not make any effort to get someone to my house. The manager said she would cancel my account and not charge me since they provided no service. Very bad customer service!

Very poor service mosquito control service. The technician ran through my yard, doing very…read moreinadequate spray coverage for mosquitoes. It was a hassle trying to get them to come back and do a decent job. They haven't been back in over six weeks even though I have a monthly contract. Dont use these people.

I had contacted Critter Control after seeing some damage done in my garage by some type of animal…read more Nick came out and was able to accesses the damage, and to tell me what animal it was, and how it was getting in. It was a free estimate, and you can't beat that. I will definitely be using them in the future (I hope I don't have to tho haha)

I called today with a critter problem and they were able to fit me in. Ryan texted me updates on…read morehis whereabouts, and was to my house within the hour. He was able to locate the problem and swiftly and efficiently took care of it. I was extremely pleased with his kindness and professionalism. ~Brenda

Excellent company. Highly recommend them and have recommended them to friends who have been very…read morehappy with their service as well. Chuck has saved me twice now... once from purchasing a termite infested home that had resulted in structural problems and a second time by finding termites in the current home we own before we purchased it. We were able to negotiate the treatment of the house with the former owners. I truly believe another company would not have gone above and beyond as Chuck did to find the termite problem in my current home. Great company!

From the owner: Aardvark Pest Management Inc. provides protection from pests year-round by regularly treating the…read moreinterior & exterior of your home, making it the more convenient pest control choice. All of this means we protect your health and home like no one else.

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

Thank you Jack and Amanda for your fast, professional services. I have been having some pest…read moreproblems this summer (my worse fear in life I can't even type the word.) My son who lives out of state did a goggle search for pest control in my area. Fortunately he called and was impressed by Amanda's kindness and concern. He got me a years service. They came out as soon as they could, explained everything they were going to do. I was impressed by their knowledge and they were very understanding. They said to call them if I have any concerns before the next treatment and they will come back at no extra charge.

I've tried calling them for a quote, but they've never returned my phone call. I ended up going…read morewith another company that was cheaper and was quick to pickup the phone.