I called Orkin because we have mice in the ceiling. The technician was an hour late. Once she…read morearrived, she said she wasn't prepared with the correct equipment to help me. She advised me that I would have to schedule a new appointment with their ancillary team. I was not happy. The manager said she wasn't able to help today or this weekend. She did not make any effort to get someone to my house. The manager said she would cancel my account and not charge me since they provided no service. Very bad customer service!

Very poor service mosquito control service. The technician ran through my yard, doing very…read moreinadequate spray coverage for mosquitoes. It was a hassle trying to get them to come back and do a decent job. They haven't been back in over six weeks even though I have a monthly contract. Dont use these people.

Bad service, inconsistent service dates. There are numerous pest control services in the area- I…read morewould go elsewhere

From the owner: Since 1928, Ehrlich has been protecting homes and businesses in western Michigan with customized…read morepest control solutions. Formerly Eradico, the Western Michigan district covers Kalamazoo, Traverse City, and Grand Rapids, and stretches north to the top of Michigan and south to the Michigan/Indiana border. Our specialists are local, and know all of the variables that contribute to local pest activity, particularly the cool, rainy springs and humid summers of Michigan. Our knowledge of the area can help diagnose any pest problem bugging you. Using an integrated approach, we address your entire property, focusing on pest prevention, removal and exclusion--all backed by our customer satisfaction guarantee! Our certified and licensed specialists effectively eliminate common pests, such as ticks, mosquitoes, bed bugs, ants, cockroaches, mice, rats, spiders, wasps, hornets, yellow-jackets, fleas, flies and more. We also offer eco-friendly solutions to give you peace of mind that your family, pets and home are protected. No matter what your pest problem may be, Ehrlich has the solution. Let us help you today!

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

I am a firm believer in helping small business men....American Pest Solutions…read morecares about their customers....their promtness and good attitudes will keep me as a customer.

After being plagued with unknown critters in the upper crawlspace of my mobile home, Eric Taylor of…read moreAmerican Pest Solutions resolved my problem tonight! I had been hearing scratching and scampering above me for weeks. I hired Eric, and he has been nothing less than fully committed, non-stop, determined to find and catch whatever animals were causing me such anxiety. After only one reasonable payment, he has come to my house as often as necessary, replacing traps, trying new ideas, etc. Until tonight, around 9 pm, i heard the newest trap snap, and behold, a large raccoon was caught. I had been texting Eric whenever i heard noises, over these many weeks, so texted him this night, and he came right out and took care of the animal right away. He has been amazingly helpful and i would recommend him to anyone!

Thank you Jack and Amanda for your fast, professional services. I have been having some pest…read moreproblems this summer (my worse fear in life I can't even type the word.) My son who lives out of state did a goggle search for pest control in my area. Fortunately he called and was impressed by Amanda's kindness and concern. He got me a years service. They came out as soon as they could, explained everything they were going to do. I was impressed by their knowledge and they were very understanding. They said to call them if I have any concerns before the next treatment and they will come back at no extra charge.

I've tried calling them for a quote, but they've never returned my phone call. I ended up going…read morewith another company that was cheaper and was quick to pickup the phone.

This company interviews you over the phone and promises to come out and take care of the problem…read more they insist on your credit card number and will bill when service is complete. I waited an entire afternoon for them to show and they never did. Not a call or an email to apologize. Let's see if they still bill me. What a sham. Don't call them. Too many reputable businesses out there.

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.