I manage several properties and outsource weed and pest control to Tuff Turf. I appreciate their…read moretimeliness and results, as well as the top-quality employees who represent them. I met Elliott yesterday, who was treating mosquitoes. I thought it was very nice of him to come up to the door and suggest that I close the windows (which were only open an inch or so) to escape any chemical residue or order. Elliot is an example of the many good people I've met using Tuff Turf.

We had previously used this service for many years with no complaints, but last year they came one…read moretime and then said we owed them a full year of service for one trip because we didn't get their notifications that it was an automatic renewal. Their traps are even still in our yard from the services of last year proving they never returned. Now they turned our bill into the debt collector and now my credit is ruined. I would not recommend this service provider and I would make sure you read the fine print as they will charge you the entire year of service without your permission regardless.

Set an appointment and never showed. Way more expensive than a competitor but said they had a slot…read morethe next day, so decided to bite the bullet so the work could get done. Also never answered the phone or returned my call even though it was during business hours. 0/10, would not recommend

I was having some trouble with earwigs and spiders in my home, and also lots of cobwebs in my…read morebasement. Personally not being a huge fan of insects I decided I would hire a company to come and take care of the problem for me. When I first called the rep on the other line was very helpful and even offered a discount when I was a little sticker shocked by the price so right off the bat I was impressed with their customer service which is why I perused Orkin Pest Control. Setting up the initial visit was simple and I was excited to finally get this bug situation under control. As the day of the initial visit came closer there was no email confirmation or reminder text, leaving me a little unsure if they had still planned on arriving. But the day of the initial visit I had revived texts and phone calls about the estimated time of arrival which was nice. The tech showed up right when he said he would, was very friendly and professional. However he said he was uninformed that cobweb removal was a service I wanted done that day but he was still happy to help. After spraying all the windows and doorways he grabbed his brush for removing cobwebs and headed to my basement where the situation had gotten bad over the last few weeks for no apparent reason. I waited upstairs while he worked and after about 10 minutes he came back up said I was all set and went on his way. I went down to check, with low expectations given he was only down there for 10 minutes and my basement was literally covered with cobwebs from top to bottom, only to find that every cobweb was still in its place. Extremely disappointed I contacted Orkin and let them know of my situation. I spoke with a different rep this time to which she said "The tech who helped you today will reach out, and you can set up a time for him to come back and touch up the areas he missed." 1. That's like slightly awkward to have the guy who I just placed a complaint about call me back and set up a time for him to come back into my home? Lol 2. Never got a call back so after a week I reached out to Orkin and set up another appointment. Spoke with yet a different rep who assured me that the 1st tech would not be the same one to come and touch up what was missed with the initial visit. I asked about cobwebs removal and explained thats the main thing I wanted taken care of and the rep said "They should remove the ones they can see and that they can reach with their brush without having to move your personal items." That being said I made sure everything in my basement was away from the cobwebs I wanted removed. Most of them were in the baseboards of the ceiling or doorways or corners where I didn't have any personal items in the first place (I have an unfinished basement). When the day came for the second visit (at no charge which was nice) I had high hopes that this time the cobwebs would be taken care of. The tech was different from the first, also kind and professional, so I went into this with a little more hope. But to my demise, cobwebs are still in corners, still in doorways, still visible and I'm left disappointed. I plan on canceling my membership with Orkin. I understand they are not a house cleaning service but if cobweb removal is a service they provide and I'm paying for that service, I would expect it to be done right the first time. If I wanted to do it myself for free I would but I would rather pay a professional to come out and do it properly so you can imagine I'm rather disappointed when it takes two men to come out and clean them and still not do it right.

Bad service, inconsistent service dates. There are numerous pest control services in the area- I…read morewould go elsewhere

From the owner: Since 1928, Ehrlich has been protecting homes and businesses in western Michigan with customized…read morepest control solutions. Formerly Eradico, the Western Michigan district covers Kalamazoo, Traverse City, and Grand Rapids, and stretches north to the top of Michigan and south to the Michigan/Indiana border. Our specialists are local, and know all of the variables that contribute to local pest activity, particularly the cool, rainy springs and humid summers of Michigan. Our knowledge of the area can help diagnose any pest problem bugging you. Using an integrated approach, we address your entire property, focusing on pest prevention, removal and exclusion--all backed by our customer satisfaction guarantee! Our certified and licensed specialists effectively eliminate common pests, such as ticks, mosquitoes, bed bugs, ants, cockroaches, mice, rats, spiders, wasps, hornets, yellow-jackets, fleas, flies and more. We also offer eco-friendly solutions to give you peace of mind that your family, pets and home are protected. No matter what your pest problem may be, Ehrlich has the solution. Let us help you today!

Called Pest Pros of MI because we saw some evidence of mice in our basement. They were able to come…read morecheck it out two days later. Eshah was super knowledgeable and very friendly, especially with our daughter and all her questions. We now use them for a bi-monthly exterior spray as well as mice control. Can't recommend them enough. We have had a great experience.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

I am a firm believer in helping small business men....American Pest Solutions…read morecares about their customers....their promtness and good attitudes will keep me as a customer.

After being plagued with unknown critters in the upper crawlspace of my mobile home, Eric Taylor of…read moreAmerican Pest Solutions resolved my problem tonight! I had been hearing scratching and scampering above me for weeks. I hired Eric, and he has been nothing less than fully committed, non-stop, determined to find and catch whatever animals were causing me such anxiety. After only one reasonable payment, he has come to my house as often as necessary, replacing traps, trying new ideas, etc. Until tonight, around 9 pm, i heard the newest trap snap, and behold, a large raccoon was caught. I had been texting Eric whenever i heard noises, over these many weeks, so texted him this night, and he came right out and took care of the animal right away. He has been amazingly helpful and i would recommend him to anyone!

I've tried calling them for a quote, but they've never returned my phone call. I ended up going…read morewith another company that was cheaper and was quick to pickup the phone.

We camp at Adventure Bound and they asked if we wanted pest control to spray our lot 1 to 2 times a…read moremonth, the Seasonal cost was $100. They sprayed the first time, in April. The second time after many calls was the middle/end of July. My camp site has been overwhelmed by ants, flies, mosquitoes and ticks! I just called again to have them spray before the holiday... worst choice I've made!! Not responsive to calls, doesn't show up when they said they would! Didn't get the service I paid for! I would give them 1 star if any at this point!

This company interviews you over the phone and promises to come out and take care of the problem…read more they insist on your credit card number and will bill when service is complete. I waited an entire afternoon for them to show and they never did. Not a call or an email to apologize. Let's see if they still bill me. What a sham. Don't call them. Too many reputable businesses out there.

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.

Spent 450 dollars for pest services and it was a complete waste of money. All they did was put a…read moretiny amount of paste on the kitchen hinges. They show up and expect to get a check before they work; this was my first mistake paying them before ! Stay away.

From the owner: Exterminator specializing in Ants, bees, Wasp, bedbugs, residential properties, rental properties,…read morecommercial businesses, restaurants, warehousing. We are your locally owned pest control company, located in Kent county. WeKillBugs.biz