Friendly, professional, expert service. Effectively took care of our yellow jacket problem (hard…read moreto find nest). Very fair pricing as well. Nobody enjoys dealing with yellow jackets and such, but it's comforting to have experts like GR Pest Control on your side if/when you get them.

We had a wonderful experience with Grand Rapids Pest Control. They were able to get out to our…read morehouse and fix the problem in a little over 24 hours. Our technician was very kind and knowledgeable!

Non existent service for the money! I've been a customer…read moresince 1995. They went downhill after Covid. They don't have the staff to service existing customers. i've been calling for 3 days & leaving messages about our usual spring ant problem. I need a service tech to come out and get no response. They no longer have anyone answering the phone, you can leave a message which it appears no one monitors. I'm quitting this overpriced overhyped company and going elsewhere. Don't waste your time or money!

He showed up, asked if we have pets, which we do have two dogs, he asked what kind of dogs, we said…read morePit bulls and he said they are wusses Straight up old man was insulting my family in my own house. I saved his life by locking those dogs in my bedroom. Griffin, I have advice for future, keep this man away from me and my family. He's prohibited in our apartment.

Was a 'no show' for the appointment. I called the office and left a message. When he did call…read moreback, he never apologized and blamed the office crew.

Very disappointed with the service. Although their staff is friendly, their sales is misleading…read moreand they do not address customer problems as they arise. Four years ago, I contacted several companies because we were having issues with bees and wasps. Smitter gave me the most cost-effective quote for treatment of the bees and wasps and set me up for service. We repeatedly had issues with the bugs coming back over the years and had to call them to come back out. When I contacted them recently, I was told by a new office worker that the service we signed up for does not include treatment of bees and wasps and we would need to pay an additional $142 fee. When I asked her to look back at our file to see that we had originally only sought treatment for bees and wasps. She indicated that she did not work there at the time I started with the and couldn't help me. They refused to go back and look at our file as to what was originally requested or try to make it right. I would not recommend and if you do use the service, please double check and look up the paperwork carefully to make sure they're spraying the appropriate products for your needs. Their word cannot be trusted. At this point, we've probably paid them over $1500 and they have not provided any of the service that we requested. We also now have siding damage from the bees that were never properly treated.

Overpriced do not stand by their products do not get their help just get somebody else anybody else…read moreI would give them zero Stars if I could

I called Orkin because we have mice in the ceiling. The technician was an hour late. Once she…read morearrived, she said she wasn't prepared with the correct equipment to help me. She advised me that I would have to schedule a new appointment with their ancillary team. I was not happy. The manager said she wasn't able to help today or this weekend. She did not make any effort to get someone to my house. The manager said she would cancel my account and not charge me since they provided no service. Very bad customer service!

We had to contact an exterminator recently because I discovered we had mice in our home. We have a…read morerelatively newly-built home (having moved in less than 6 months ago) and so were surprised at discovering this. A week or two prior to discovering the mice, we had some exterior work done and the siding was damaged. The builder's foreman felt this was not likely the path of entry for the mice, but agreed to speed up the siding repair. In any event, I didn't want to fool around with any infestations in a new home and so I got some traps to bait and then called a professional for an inspection. I am extremely glad I called Critter Control. I will note that the receptionist for the company was a little off her game. When I first called her, she said the exterminator was on another job, but she would contact him and find out what his schedule was and would call me right back. She did not call right back and so I called her after a while and she admitted she got distracted and forgot, but then called him and got me a time for him to come out, which was fairly quickly. When Josh arrived, it was right at the time specified. He was courteous, professional and informative. He got the necessary information and then proceeded to do a very thorough inspection. Although he noted the likely point of entry was at ground level where our siding was damaged and awaiting repair, I soon found him up on our roof looking around. I wasn't sure then what the heck he was doing on my roof, but I learned he was performing his usual inspection, complete with photos, which I am now so relieved he did. He found several concerning areas on our roof as potential entry points for bats and hornets (a problem we had at our prior home.) Josh not only took several photos of all the problem areas, but he included them in his report and work order to us that same day. He added several traps outside our home to help prevent more mice from entering until the siding could be repaired. We ended up catching the mice that initially entered and no more have been spotted, although several of the exterior traps were full. Josh followed up with us a few days later to make sure everything was good. Due to the very thorough and comprehensive job performed, we not only had a total resolution of our mice problem, but we were able to identify other areas that the builder needed to address. I feel this inspection probably saved us hundreds of dollars (at least) in future pest problems. I am definitely going to call them back for another inspection after the builder has addressed all the issues. I would not hesitate to highly recommend Critter Control.

I had contacted Critter Control after seeing some damage done in my garage by some type of animal…read more Nick came out and was able to accesses the damage, and to tell me what animal it was, and how it was getting in. It was a free estimate, and you can't beat that. I will definitely be using them in the future (I hope I don't have to tho haha)

Excellent company. Highly recommend them and have recommended them to friends who have been very…read morehappy with their service as well. Chuck has saved me twice now... once from purchasing a termite infested home that had resulted in structural problems and a second time by finding termites in the current home we own before we purchased it. We were able to negotiate the treatment of the house with the former owners. I truly believe another company would not have gone above and beyond as Chuck did to find the termite problem in my current home. Great company!

From the owner: Aardvark Pest Management Inc. provides protection from pests year-round by regularly treating the…read moreinterior & exterior of your home, making it the more convenient pest control choice. All of this means we protect your health and home like no one else.

Our monthly mosquito and other yard treatment. The technician, Nation, was very professional,…read morecordial, and thorough. We have used Pest Pros since it's inception years ago. Maria and Tony Sorrento and the whole team keep us mosquito free all summer long. I would highly recommend them for any pest problem to include mosquitos, raccoons, skunks, bats or any other pests.

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Thank you Jack and Amanda for your fast, professional services. I have been having some pest…read moreproblems this summer (my worse fear in life I can't even type the word.) My son who lives out of state did a goggle search for pest control in my area. Fortunately he called and was impressed by Amanda's kindness and concern. He got me a years service. They came out as soon as they could, explained everything they were going to do. I was impressed by their knowledge and they were very understanding. They said to call them if I have any concerns before the next treatment and they will come back at no extra charge.

I've tried calling them for a quote, but they've never returned my phone call. I ended up going…read morewith another company that was cheaper and was quick to pickup the phone.

Highly recommend! Once I discovered them at the first FDA-regulated company I worked at, I hired…read morethem again for the next one. They provide superior service and respond quickly to an issues. Locally owned and personable.

From the owner: Providing Superior Service to West Michigan Since 1987read more