OneClick has the elegance of an Apple Store, is certified by Apple, its service is on par if not…read morebetter, and I highly recommend it.
Michael Vega offers a world-class customer experience. From a communication perspective, he e-mailed and telephoned me with updates at every step of the process, sent PDFs of every invoice, and took the time to explore options as they related to my Late-2011, vintage, MacBook Pro.
Also worth noting, Daniela, Leticia, and Andrea, were friendly, extremely attentive (I never waited more than a minute to be served, nor did I see anyone else wait for that matter), and consummate professionals. Did I mention the store is immaculate, despite being situated on the main thoroughfare of Dolphin Mall?
In terms of technical expertise, Michael was ultra competent, efficient, and in every sense an Apple Genius. He went the extra mile to copy my existing backup to one of his external hard drives because mine was FAT32 formatted (i.e., had a 4GB file cap), reformatted my hard drive, and transferred my data over seamlessly.
At least for me, issues as they relate to my MacBook Pro are a headache. Thank you Michael, Leticia, Andrea, and Daniela for making this that much more painless and, truly, a world class experience!