While we initially had some communications problems getting a project organized, the ServiceMaster…read moreteam stepped up and made everything right including direct involvement by local senior management which we greatly appreciated. Theirs is a tough business but all's well that ends well. Thanks SM Savannah especially Deidre and Will.

We had a November 2015 fire, and interviewed many of the major companies (including the one…read morerecommended by our insurance company). We were under-whelmed by the other big companies, and thankfully chose ServiceMaster. They worked with us tirelessly, and treated us like family. High respect for our possessions, and for our emotions... Great crews that treated our home like it was their own.

Horrible. Didn't actually do the roof repairs that the insurance money paid for. It looked like a…read morethird grader did the part that they DID do. As a woman in her 60's, I was unable to go on the roof to verify that the work was done, & properly. It was like pulling teeth to get a written estimate, went with them as they were the only people I found that would do the work for the amount the insurance would pay. It took months for them to come out & numerous callbacks because of shoddy drywall & paint work. Matt is the worst. He won't return calls or texts of emails. It was only upon selling the house 6 months later that the home inspector noted all the storm damage that wasn't fixed & the shoddy workmanship. Contractor Connections couldn't make them give back the $2500 I had to spend to get it right. Their warranty means nothing. They came out when I wasn't there & pulled out some cap nails that the mitigation team put in day 1 & gooped up the nail heads and and pipe boots. Don't do it ! I wish I had read & headed the yelp reviews. There is no "0" stars.

Worst experience with contractors. My Duplex was hit by hurricane Helene, which was in September of…read morelast year. They did not complete the project which should have been finished more than 6 months ago. When we reached out to have them to finish the repairs they ignored us for months. We messaged them more than 10 times via text, call, and email with no response. Please do not choose these contractors if you want a good repair in a timely fashion. Not only was the project lack luster, but I lost months of rent due lack of accountability.

Amazing Customer Service! We developed a leak on our roof flashing. Two prior roofers came out with…read moreoutrageous price to fix. South Shore Roofing came out and upon inspection, fixed the issue on the spot! That's fabulous customer service and earns our business. Thank You Luke, 5 stars, indeed!

Everything went well. Work is great. Looks beautiful. Very responsive. Can't say enough good about…read morethe entire South Shore part of this. My issue is with the financing company they use. Their call center is in the Philippines. When communicating with them I have to focus on what the Individual words were instead of what they were trying to tell me. I know, My problem, right. But the issue is when I try to get the US based customer service I always get routed to the call center. They return calls and leave messages (because I don't babysit my phone). The message is always the same...we need to talk to you call our call center. If you can pay cash then do so...I'd think hard if financing is needed.

After I had to evict my tenants, they flooded my entire downstairs. I was, of course, horrified,…read moreand did not even know where to begin. I called State Farm and ServePro and they totally handled everything for me. Once I had a claim number from State Farm, ServePro was able to begin the remediation process. The place was a disaster and required a TON of work. I cannot even tell you how helpful the guys at ServePro were, and the office staff, as well. I hope you don't, but if you find yourself in a terrible situation like this, call ServePro. They coordinate everything with insurance and only charged me what the insurance would pay. It was an enormous relief. I cannot recommend them highly enough!!! Thanks again, guys!

Horrible customer service. Won't give a simple price demo. Wants open ended contract. Are these…read morepeople nuts!

I called regarding air quality issues. Gary is so helpful and kind. He took his time testing and…read moreinspecting my home. I was provided with an abundance of information and finally have some hope. The services this company provides are truly appreciated.

Excellent Response times and service. I would truly recommend having your ducts serviced if you've…read morehad any water damage from past weather issues. I will surely be recommending them to others for various services. Between holdups with insurance and mortgage company, BIO has been extremely helpful and patient. On TIME for everything. Always genuine concern and never a "Rushed" feeling.

Bailed with one day notice on a move out carpet clean. Asked for recommendations, and was informed…read morethat they didn't know of anyone else to recommend.

Quick service, on time and affordable. Our carpets look brand new! Will definitely use Prestige…read moreagain!